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Continuous Testing: Making the Right Tradeoffs between Security Guards and CX

Optimizing your testing process in a large organization is no small task. To optimize successfully, you need full visibility into all paths of execution within applications -- in order to locate every potential vulnerability that can be exploited, upon release. Lack of visibility can open the door to data leakages, IP theft, reverse engineering and tampering -- which may lead to back-end compromises.

How do you execute performance tests, in order to ensure that as new releases and changes are being made to software, app security is being maintained to guard against common threats?

Watch this webinar to learn how deploying a continuous testing solution in tandem with app security allows teams to gain better visibility into their DevTest process. Learn how to automate your mobile app security testing and validation process not only to help mitigate risk, but also ensure better and safer experiences for your customers.

During this presentation you will learn:
- The benefits of automating app testing and validation
- Tips to optimize app security while scaling your testing process
- How to gain full visibility into all paths of execution and in-app vulnerabilities
- The importance of executing tests early and often to minimize the impact from defects and security risks
Recorded May 13 2021 44 mins
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Presented by
Guy Arieli, Chief Technologist, Digital.ai | Mike Woodard, Product Owner, App Protection, Digital.ai
Presentation preview: Continuous Testing: Making the Right Tradeoffs between  Security Guards and CX

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  • ITIL Best Practices that drive DevOps success Jun 30 2021 4:00 pm UTC 57 mins
    George Spalding, Executive VP, Pink Elephant  | Ben Sapp, Insights Architect, Digital.ai
    In today’s agile business world, you might assume that ITIL’s rigid approach method is outdated. However, the cost to this agility is often complexity …. while DevOps can eliminate many simple types of incidents, teams are often left to deal with ever changing new types of issues. No wonder, the initial days of DevOps can feel like the wild west.

    How can DevOps teams benefit from the structure and discipline of ITIL? And, how can applying AIOps techniques, like Change Risk Prediction, help your teams make quick decisions on where to invest their limited time and effort?

    Learn how recent advances in AI-powered analytics can help you adopt ITIL best practices and ensure DevOps success. Join guest speaker George Spalding, Pink Elephant Executive VP, and Ben Sapp, Digital.ai Insights Architect, to learn how:

    - ITSM best practices can drive DevOps success
    - The role of Change & Release Management can drive DevOps consistency and resilience
    - To optimize the role of Development teams in Incident and Problem Management
    - AI techniques like Machine Learning and Natural Language Processing can drive reduced change failure and improved incident MTTR
  • Breaking down barriers: Why testing in the cloud matters in 2021 Jun 24 2021 6:00 pm UTC 55 mins
    Guy Arieli, CTO Continuous Testing, Digital.ai | Juan Lugo, Product Marketing Manager, Digital.ai
    2020 presented unforeseeable changes to all facets of business, from the way organizations conduct their daily operations, to the methods used to deliver products and services to customers. The need for digital transformation became a top priority for enterprises worldwide, as businesses found themselves meeting new challenges by pivoting to highly remote, cloud-based environments. Unfortunately, some organizations were not as ready to take on the digital demand with predictable results.

    The key to transitioning to a successful cloud-based ecosystem lies in businesses’ ability to remotely provide an exceptional user experience to customers. With QA and testing teams working remotely, the urgency to adjust to these new norms must not interfere with their work. Customer expectations have not changed and businesses are embracing new processes and technologies focused on continuous testing to ensure they are consistently meeting customer needs with no drop in quality.

    Join this webinar for a look at what's to come in 2021 in the world of continuous testing and why it matters to your organization. During this live webinar, our panel of experts will discuss:

    How successful organizations adapted to the digital demand experienced in 2020
    How digital transformation is an inevitable change that goes beyond the COVID-19 catalyst
    Why delivering a great digital customer experience is now a matter of survival
    Why a versatile testing solution is a must have for your distributed testing teams
    A demo of where continuous testing is headed in 2021 and why it’s important to your organization
  • Mastering DevOps with AI Powered Change Risk Prediction Recorded: Jun 22 2021 48 mins
    Amit Shah, Product Director, Numerify
    In the era of DevOps, IT leaders are under constant pressure to be more responsive to changing business needs. However, the cost of failed IT changes can be high. While you may know that some deployed changes will fail, what you often don’t know is which ones — until it’s too late. In fact, a recent Gartner study estimates that 80% of major incidents are change-related. Finally, new approaches are breaking through, based on a rigorous application of Machine Learning (ML) and predictive analytics.

    How can you reduce change risk while retaining the agility of DevOps?

    Learn how to apply AI / ML techniques to increase your systems’ stability while delivering the speed of innovation your customers expect.

    In this webinar Amit Shah, Numerify's Product Director, will share how you can:

    • Use Machine Learning to predict risky changes and facilitate root cause analysis both upstream and downstream of change
    • Find and eliminate the systemic causes of change failure across people, process, and technology
    • Continuously monitor existing risk factors and get early warning indicators for new risk factors
    • Learn from case studies of organizations that have successfully implemented these techniques
  • The Key to Amazing Business Outcomes is Data with Gene Kim Recorded: Jun 17 2021 60 mins
    Gene Kim, DevOps Enthusiast, IT Revolution | T.j. Randall, CXO, Digital.ai
    For years we’ve heard the DevOps community asking, “how do I get business leadership on board?” At the same time, we’ve heard business leaders asking, “how can we get insight into the software development process?” The answer – for both DevOps and business leaders – lies in integrating the development process and its underlying data – with strategic and operational processes. By bringing these processes together, business leaders have the insights they need to make informed decisions, DevOps teams are able to create better products, and everyone is focused on the same outcome: providing customer value.

    Watch this webinar with DevOps Enthusiast Gene Kim and Digital.ai Chief Customer Experience Officer T.j. Randall for an in-depth discussion on how organizations can build an integration strategy that aligns data, teams, and processes to drive better business outcomes.
  • Build Better Apps with a Low-Code Development Approach Recorded: Jun 8 2021 46 mins
    Guy Arieli, CTO Digital.ai (Formerly Experitest)
    Businesses are adopting DevOps at increasing speed to enhance their digital transformation. For a large scale digital transformation to be successful business, development, and IT teams must work together to meet these demands. It should be simple when you consider that they both want the same thing.

    Low-Code development is becoming a popular way to accomplish this in tandem with DevOps. Accelerating change is easier than ever with low-code development which is visual, simple to use, and collaborative. With a low-code development platform, IT teams are seeing their capabilities increase. It also adds up to greater product innovation and an increase in agility. The result is better quality and faster app release velocity. That does not mean that traditional pro-coding is dead.

    In this webinar, Guy Arieli discusses the challenges and opportunities of low-code platforms compared to pro-coding. He also shows how enterprises use Low-Code development to build new apps, extend legacy ones, and test them in order to achieve their digital transformation goals.

    Watch this webinar to discover:

    -The emergence of Low-Code development platforms
    -How enterprises are using Low-Code and DevOps in tandem
    -The Pros and Cons of Low-Code versus Pro-Code development
    -A demo of SeeTest’s integration with Low-Code development platforms
  • What does the workplace of the future look like? Recorded: Jun 2 2021 60 mins
    Derek Holt, General Manager of Agile & DevOps at Digital.ai
    Covid has changed the way agile and DevOps professionals work. Is it permanent? Is it sustainable? Find out!
  • Application Security in the Rapid Digital Transformation Age: 2021 Threatscape Recorded: May 27 2021 55 mins
    Paul Dant, Vice President of Security, Digital.ai
    From mobile banking, to healthcare, and retail, consumers are adopting web and mobile app technologies greater than ever. As applications evolve and organizations embrace digital transformation to generate new revenue streams, most still aren’t doing enough to protect against bad actors that may compromise sensitive data or intellectual property.

    Achieving a finite balance between a delightful customer experience and the security of mobile and web applications can be challenging.

    In this webinar, we’ll share:

    - How digital transformation is affecting the application security landscape
    - How to develop web and mobile applications with designed-in security
    - How to integrate application protection into existing DevOps processes


    Paul is a Digital.ai’s Vice President of Product Management for security products. Paul has performed offensive security testing of facilities ranging from nuclear energy plants to hospitals. At Digital.ai, Paul helps organizations better understand and address the inherent challenges around making software secure.
  • How to Achieve Resilient & High Velocity IT Ops through AI-powered Analytics Recorded: May 26 2021 56 mins
    Troy DuMoulin, VP Research & Development, Pink Elephant | Joe Foley, Insights Architect, Digital.ai
    If our current global crisis has taught us anything, it is that the organizations that will succeed are the ones who can be agile and adapt to constant change.

    During this time of transformation, organizations are relying on IT to deploy digital engagement platforms and applications at increasing speed, while at the same time requiring stable operations and increased availability. At the same time, while high availability is an expectation of digital services, it is a reality of life that, in the face of volatility, complex systems have inherent flaws that will inevitably cause service disruption.

    How can ITIL 4 High Velocity IT paired with AI-powered analytics help you continuously adapt?

    Join our special guest Troy DuMoulin, VP R&D at Pink Elephant and member of the global ITIL 4 architect team and co-author on the ITIL 4 Foundation publication, and Joe Foley, Insights Architect at Digital.ai, as they discuss the latest techniques and experiences of organizations like yours.

    Join the webinar to learn how to:

    - Leverage “ITIL 4.0 High-Velocity IT” principles that can help manage volatility with a high level of resilience
    - Use AIOps techniques in incident and problem management to improve service resiliency
    - Use Natural Language Processing to keep your incident responders productive and reduce minor incident volume
    - Mitigate the risk of major incidents & better predict change failure with Machine Learning
  • How to Achieve Resilient & High Velocity IT Ops through AI-powered Analytics Recorded: May 26 2021 56 mins
    Troy DuMoulin, VP Research & Development, Pink Elephant | Joe Foley, Insights Architect, Digital.ai
    If our current global crisis has taught us anything, it is that the organizations that will succeed are the ones who can be agile and adapt to constant change.

    During this time of transformation, organizations are relying on IT to deploy digital engagement platforms and applications at increasing speed, while at the same time requiring stable operations and increased availability. At the same time, while high availability is an expectation of digital services, it is a reality of life that, in the face of volatility, complex systems have inherent flaws that will inevitably cause service disruption.

    How can ITIL 4 High Velocity IT paired with AI-powered analytics help you continuously adapt?

    Join our special guest Troy DuMoulin, VP R&D at Pink Elephant and member of the global ITIL 4 architect team and co-author on the ITIL 4 Foundation publication, and Joe Foley, Insights Architect at Digital.ai, as they discuss the latest techniques and experiences of organizations like yours.

    Join the webinar to learn how to:

    - Leverage “ITIL 4.0 High-Velocity IT” principles that can help manage volatility with a high level of resilience
    - Use AIOps techniques in incident and problem management to improve service resiliency
    - Use Natural Language Processing to keep your incident responders productive and reduce minor incident volume
    - Mitigate the risk of major incidents & better predict change failure with Machine Learning
  • Why Agile and DevOps Alone Aren't Enough Recorded: May 25 2021 63 mins
    Chris Condo, Principal Analyst, Forrester | Scott Erlanger, Dir. Product Marketing, Digital.ai
    As every company becomes a software company, meeting customer demands faster and better than the competition becomes increasingly important. Companies turn to digital transformation to improve software development, delivery efficiency, and overall quality. Despite time, effort, and money invested, companies continue to struggle to realize its benefits and effectively compete. According to “The Modern Application Delivery Playbook for 2021” by Forrester, a critical component to digital transformation success is practicing agile and DevOps together.

    We are excited to have special guest Christopher Condo, Principal Analyst at Forrester, join us to discuss:

    - How bringing Agile and DevOps together lets organizations better align with business goals, deliver higher quality software, and improve release frequency
    - Common problems companies face with agile and DevOps transformations and techniques for success
    - How combining agile + DevOps teams leads to greater flexibility and improved customer experience
    - Key metrics for tracking and improving application delivery performance
  • Holistic Incident & Change Management with AI & Analytics Recorded: May 20 2021 49 mins
    Troy DuMoulin, VP R&D at Pink Elephant, and Ben Sapp, Insights Architect at Digital.ai
    In a digital economy where speed to market, speed to value, and speed to restore are more critical than ever, trusted service providers are expected to excel in both delivery as well as support. This basic understanding of value remains true in a digital economy where speed to value is also matched by an expectation of high-velocity service restoration.

    For IT teams this means blending enhanced IT Service Management practices for production support and change enablement with automated pattern recognition, incident clustering, detection, and prevention through the effective use of machine learning and artificial intelligence. In this engaging session, Troy DuMoulin, VP R&D at Pink Elephant, and Ben Sapp, Insights Architect at Digital.ai, will explore how the traditional approaches to Incident and Change Management must be enabled with practical applications of ML and AI. Topics covered in this webinar will include:
    - The Five Objectives of a High-Velocity Organization
    - Moving from detect and respond to antifragile service organizations
    - Automating the acceleration of service restoration for both normal and major incident management
    - Applying a holistic approach to enabling successful changes
  • Data & DevOps: Why Government Agencies Need Agile and More to Innovate Recorded: May 19 2021 61 mins
    Tony Ludwig, Solutions Engineer, Digital.ai | Caio Bailoni, DevOps Implementation Engineer, Digital.ai
    Having secure and aligned processes in an agile organization is crucial to delivering value to key stakeholders. Without DevOps and Agile driven digital transformations, organizations lack holistic approaches to address systematic problems.

    However, having a strong culture with delivering value at the forefront of the team’s goals helps agile organizations thrive, especially in highly regulated industries. But how do organizations learn to put value and culture first, and at what state of the agile transformation can organizations begin this shift? Do organizations need a mature agile transformation or can they take steps to build their culture before their agile transformation begins, as they begin to migrate away from waterfall?

    Join this webinar to learn the answers to these questions as well as:
    - Why commitment to agile accelerates positive culture
    - How highly regulated organizations in aerospace, defense, and government benefit from agile transformation
    - Steps your organization can take to start your agile and devops transformation the right way
  • Metrics that Matters: Measuring ITSM in 2021 Recorded: May 19 2021 61 mins
    Panelists from: HCB/UTK, JPC Group, EasyVista, Apollo-Is, and Digital.ai
    The metrics that mattered in March 2020 may not be the metrics that matter in May 2021. With the pandemic forcing Digital Transformation initiatives to accelerate at a previously unrecognizable pace, we’re bringing together ITSM experts to explore and debate the essential metrics that ITSM and business leaders value.

    From why it’s crucial to approach metrics with discipline and excitement to the best ways to measure success, we’ll be discussing :

    -Which metrics align to business outcomes, and why they’re of utmost importance
    -Which metrics directly align to revenue and should be focused on
    -Which perspectives are important when forming your ESM metrics strategy
    -Why metrics should be a priority, not an afterthought for ITSM leaders
    -And more

    Moderator:
    Andy Bennett, Vice President of Technology, CISO at Apollo-Is

    Panelists:
    Julia Bell, IT Security Manager at HCB/UTK
    John Custy, Managing Consultant at JPC Group
    Evan Carlson, Chief Revenue Officer at EasyVista
    Ben Sapp, Insights Architect at Digital.ai
  • The Importance of App Security in the Securitization of DevOps Recorded: May 18 2021 58 mins
    Paul Dant, Vice President of Product Management, Security at Digital.ai
    DevSecOps is a popular buzzword in the DevOps ecosystem. Understanding why people care about DevSecOps is simple - It extends DevOps processes into software security. The goal of DevSecOps is to build the mindset that everyone is responsible for security — and that security needs to be built into the development process, rather than as a perimeter around apps and data.

    In practice, implementing DevSecOps is problematic, with no single button that can be pushed to achieve DevSecOps. Nor is there a specific tool that can be acquired or particular process to follow.
    Achieving DevSecOps requires a revisiting of existing DevOps processes and IT resources, then designing a comprehensive strategy that integrates application security into all of them.

    Topics in this webinar include:
    •Value of transforming existing DevOps to embrace DevSecOps practices
    •Understanding how to achieve the perfect balance on the DevSecOps 'shift-left' approach
    •Application security and its importance in DevSecOps processes
  • Continuous Testing: Making the Right Tradeoffs between Security Guards and CX Recorded: May 13 2021 44 mins
    Guy Arieli, Chief Technologist, Digital.ai | Mike Woodard, Product Owner, App Protection, Digital.ai
    Optimizing your testing process in a large organization is no small task. To optimize successfully, you need full visibility into all paths of execution within applications -- in order to locate every potential vulnerability that can be exploited, upon release. Lack of visibility can open the door to data leakages, IP theft, reverse engineering and tampering -- which may lead to back-end compromises.

    How do you execute performance tests, in order to ensure that as new releases and changes are being made to software, app security is being maintained to guard against common threats?

    Watch this webinar to learn how deploying a continuous testing solution in tandem with app security allows teams to gain better visibility into their DevTest process. Learn how to automate your mobile app security testing and validation process not only to help mitigate risk, but also ensure better and safer experiences for your customers.

    During this presentation you will learn:
    - The benefits of automating app testing and validation
    - Tips to optimize app security while scaling your testing process
    - How to gain full visibility into all paths of execution and in-app vulnerabilities
    - The importance of executing tests early and often to minimize the impact from defects and security risks
  • Accelerate Innovation While Intelligently Managing Risk Recorded: May 11 2021 48 mins
    Charles Betz, Principal Analyst Service Infrastructure & Operations Professionals, Forrester
    Effective change management is critical for modern enterprise organizations to accelerate innovation. By taking an objective, analytic approach, you can support fully informed decision-making at digital speed to significantly increase quality, reduce risk and deliver compelling services - even as your complex multi-cloud environment continuously expands.

    Join the webinar presentation by featuring Forrester, followed by a roundtable discussion with BMC and Digital.ai.Topics in this webinar include:

    - Analysis from the Forrester report, “Overcome Change Management Paralysis”
    - Recommendations to focus, scale, and automate your change process
    - Preventing costly change failures while accelerating innovation deployments

    Speakers:
    Charles Betz, Principal Analyst Service Infrastructure & Operations Professionals, Forrester
    Amit Shah, Director of Product Marketing, AI-powered analytics, Digital.ai
    Peter Adams, Senior Director, Product Management, BMC Software
  • Protect ALL your apps: A low code approach Recorded: May 11 2021 24 mins
    Chad McDonald, CISO and CIO at Digital.ai, formerly Arxan Technologies
    A recent study conducted by Aite group found that 97% of financial apps have no protections against decompiling and viewing source code. In fact, of the 4+ million apps in Google’s Play Store and Apple’s App Store, the majority are not sufficiently protected to stop even the most basic reverse engineering attack. This is especially concerning with faster release and shorter testing cycles creating more frequent opportunities to introduce new vulnerabilities into production.

    Apps can be your biggest asset - how can you prevent them from becoming your biggest liability?

    With app security expertise in short supply, organizations are often limited to protecting only their most critical apps. Not anymore. New innovations in app security make it easy - and cost effective - to incorporate app protection into your DevOps pipeline and provide the right level of protection to all your apps.

    Join Chad McDonald, CISO and CIO at Digital.ai, formerly Arxan Technologies, to learn more about the following:

    • Recent application security breaches and lessons learned
    • A tiered approach to identifying essential levels of app protection needed
    • A risk-based approach to moving from reactive to proactive app protection
    • Best practices for incorporating App Security in all DevOps pipelines
  • Unleash Devops by Reducing Service Delivery Friction Recorded: Apr 27 2021 56 mins
    Charles Betz, Principal Analyst, Forrester & Ben Sapp, Insight Architect, Digital.ai
    You may have taken the first step to shift from a project to product mindset – forming product teams, coaching them on how to be agile, and setting up DevOps toolchains. However, to actually deliver these products cost-effectively they are often still dependent upon shared services. The reality many organizations face is that shared services are often not set up to support agile teams. The end result is that your agile and DevOps teams waste time waiting for relatively simple requests, like system access and environment provisioning, to be fulfilled.

    How can you ensure that the savings from shared services aren’t coming at the cost of preventing your DevOps teams from reaching their true potential?

    AI-powered analytics can enable your services teams to help agile product teams attain their full potential. Join guest speaker Charles Betz, Forrester Principal Analyst, and Ben Sapp, Digital.ai Insights Architect, to learn about the following:

    - ITSM and Enterprise Service Management in a world with highly distributed agile teams
    - Using analytics to identify the top dependencies between agile product teams and shared services
    - Calculating a “Friction Index” to measure and identify which service requests are impeding team productivity
    - Accelerating speed to value by reducing service delivery friction through automation
  • How Schneider got over the bumps in the road with DevOps adoption Recorded: Apr 22 2021 58 mins
    Amanda Mae Heintz - Release Manager, Schneider | Terri Schlosser - Sr. Product Marketing Manger, Digital.ai
    Adopting agile is a great first step in trying to enable faster software delivery, but agile on its own does not guarantee on time delivery. Just ask Schneider, one of the largest trucking and logistics companies in North America, who adopted agile development practices, but continued to face delays and bottlenecks in their software delivery processes. Looking for help to improve their speed, they turned to Digital.ai Release Orchestration and Deployment Automation to standardize and automate application releases to all of their environments, both on-premises and in the cloud. This helped Schneider eliminate hand-offs between teams, automate common developer workflows and gain visibility into processes so they can easily measure performance and identify areas for improvement.

    Watch this webinar with Amanda Mae Heintz, Release Manager at Schneider, as she shares her story about:

    -The path Schneider followed to find DevOps success
    -The potholes they found and patched along the way
    -Best practices for successful adoption across the whole organization
    -Where they are navigating to in 2021 and beyond
  • Protecting Mobile Apps and APIs from the Inside Out Recorded: Apr 20 2021 62 mins
    Paul Dant, Vice President of Product Management, Security at Digital.ai
    From mobile banking to telemedicine to ecommerce, consumers are relying on web and mobile apps more than ever before. But as organizations become even more dependent on the revenue these apps generate, most still aren’t doing enough to protect applications against attacks that can compromise data or lead to fraud.

    Given the threat surface that applications expose, balancing the need for engaging customer experiences with robustly securing web and mobile applications and their underlying APIs can be a struggle for even the most technologically savvy enterprises.

    In this session, we’ll discuss:

    - How the growing app demand for API access is changing the security landscape

    - How to develop web and mobile applications with designed-in security to protect APIs

    - How to integrate application protection into existing DevOps processes
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  • Title: Continuous Testing: Making the Right Tradeoffs between Security Guards and CX
  • Live at: May 13 2021 4:00 pm
  • Presented by: Guy Arieli, Chief Technologist, Digital.ai | Mike Woodard, Product Owner, App Protection, Digital.ai
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