Introducing the Pre-Upgrade Review Program for Symantec Products (Portuguese)

Presented by

Kevin Mikalsen, Leader, Global Partner Services Program & Marketing

About this talk

Join the Symantec Services Team as they introduce a new Pre-Upgrade Program.  This exciting new support program for our Expert Advantage Partners is designed to help design and plan a customer upgrade for SED products to minimize risk and improve the customer experience.  The program is proven to lower Sev1/2 support issues during a customer upgrade process by reviewing the process in advance.  Take advantage of the extensive experience of Broadcom's Support organization by leveraging their knowledge and setting up an internal Hot Site in advance. The service launches Sept 21st and available to all Expert Advantage partners supporting SED products.  Improve Your Customer Upgrade Experience Minimize Sev1/Sev2 Issues During the Upgrade Expand Your Upgrade Services Practices Knowledgebase Partner Q&A We will save time at the end so that we can answer all of your questions. We hope you can join us on this Partner Speedcast.
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