How much revenue is your company turning away? Do you even know? In a COVID-19 world, businesses are seeing a rise in new fraud trends and different consumer shopping behaviors. Current fraud prevention systems are now more susceptible than ever to blocking good customers by mistake. The industry defines these errors as, “false positives.” Understanding how to deal with positives is vital for businesses to maximize their revenue.
Hear from Dan Jiao, Director—Asia Pacific at Ekata, the leading global identity verification solution provider, and Aurelie Saada, APAC Risk Lead at Microsoft, on how merchants and payment providers can better track and reduce their false positives. Learn the latest on how to adapt to new consumer shopping behaviors, all while ensuring fraud levels are kept to a minimum.