How Mercury Marine Leveraged Technology To Improve Credit and Collections Proces

Presented by

Paul Watters

About this talk

Key takeaways: 1. Elimination of manual and time-consuming credit review and onboarding process using automation 2. Building best-in-class collection strategies by aligning with customer credit risk profile 3. AI-enabled collections for payment date prediction and automated correspondence Abstract: The extremely volatile market of today has mandated risk assessment and frequent customer credit reviews to ensure secured working capital for most companies. But the dependency on manual reviews for customers and long-drawn process of approvals lags the process by days. At Mercury Marine, they faced a similar challenge they decided to boost their credit reviews using automation. The accelerated credit review process also aided collections as they could dynamically assess customer delinquency to form steadfast dunning strategies to collect more effectively. Join this session with Paul Watters, Director worldwide of Credit and Treasury as he walks you through their AI-enabled automation journey which boosted and maintained their credit and collections effectiveness even during this time of uncertainty.

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