Collections in a Recession: Dealing with Delinquency & Terms Extensions

Presented by

Camila Durante

About this talk

As more and more customers are adopting pushback strategies to delay payments owing to restricted cash flow, collections leaders need to ensure that their teams are empowered with the right tools and strategies to collect past-due invoices on time. Join this session as Camila Durante, Credit and Collections Coordinator, L'Oréal to learn how your team could pivot their collections operations in the new normal to ensure faster collections while prioritizing customer experience. Key Takeaways- Enhance Cash Flow and Reduce DSO with Proactive Collections Management Collections in the Times of COVID: How should you go about it

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