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Goodbye Legacy MDM. Say Hello to Connected Customer 360.

30 Minute Demo Webinar

Don't let your legacy MDM hold you back from delivering exceptional customer experience.

Be a leader in the experience economy with Reltio Connected Customer 360, the only cloud-native platform built on big data architecture, helping you drive hyper-personalization, accelerate real-time operations, and simplify compliance.

Legacy MDM tools are slow, rigid, and not designed to power customer experiences. Learn how Reltio Connected Customer 360 goes beyond MDM to incorporate omnichannel interactions, uncover relationships, and provide actionable insights to deliver that connected, consistent, and personal experience that customers today expect.

Join Reltio's Chief Product Officer, Ramon Chen, for demo and discussion on how data innovators at global 2000 companies are transforming their customer experience in 6 easy steps with Reltio Connected Customer 360.

Topics covered:

* Driving hyper-personalization - Boost customer acquisition, retention and lifetime value by creating connected customer journeys across every touchpoint

* Accelerating real-time operations - Accelerate revenue from new business ideas, innovative business processes, and actionable customer insights

* Simplifying Compliance - Manage the customer data sprawl nightmare to comply with GDPR, CCPA, and emerging regulations for customer consent and privacy requirements
Recorded Feb 20 2020 30 mins
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Presented by
Ramon Chen
Presentation preview: Goodbye Legacy MDM. Say Hello to Connected Customer 360.

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  • The Data Leader’s Priority: Pivoting with a Responsive Data Strategy Apr 28 2020 4:00 pm UTC 30 mins
    Manish Sood, Cheif Executive Officer, Reltio and Ajay Khanna, VP of Marketing, Reltio
    Business environments are full of unknowns. Companies that are responsive to the changing needs not only survive and thrive but ultimately capitalize on uncertainties that their competitors fail to address.

    You might be in the midst of transformation initiatives, but now, due to unseen challenges, you are forced to pivot your business strategy. Is your data strategy helping you to serve, protect, and retain your customers? Responsive Data Strategy enables organizations to power their people, processes, and technology with relevant data. It not only ensures business continuity during the periods of slowdown - but also ensures they come out stronger when the tide turns.

    In this webinar, our CEO, Manish Sood, and VP of Marketing, Ajay Khanna, will discuss the importance of a responsive data strategy. They will also share the key learnings and customer stories of how data innovators at global 2000 companies are partnering with Reltio to navigate through new business challenges.

    You will learn:

    1. Five things to consider while designing a Responsive Data Strategy that makes your company more adaptable, resilient, and responsive
    2. How to serve and retain your customer by deeper understanding of their needs
    3. How to empower your employees with trusted and connected data for informed business decisions

    Join us on April 28th to learn how Reltio can partner with you to serve, protect, and retain your customers in times of uncertainty.
  • Accelerating Digital Transformation with Connected Customer Data Recorded: Mar 31 2020 31 mins
    David Crompton & Jakki Geiger
    30-Minute Virtual Chat

    Many of our Global 2000 customers are shifting to digital channels, which puts greater demands on the data and analytics teams to deliver real-time connected customer data to power these experiences.

    If you are being asked to deliver real-time customer data to accelerate your shift to digital and you want some helpful advice from the trenches, I invite you to join a virtual chat with me and David Crompton, Head of Data Governance at Hyperion X, the technology division of Hyperion Insurance Group.

    In this webinar, you will learn about how a responsive approach to data management is helping Hyperion X:

    -Streamlining existing manual processes
    - Lowering the cost of business by utilizing data
    - Hyper-personalizing products and services for brokers and clients
    - Accelerating real-time operations at scale
    - Simplifying compliance with current (GDPR, CCPA) and new privacy laws
  • Get Smarter, Faster, Better to Win in the Experience Economy Recorded: Mar 19 2020 31 mins
    Kate Tickner, Director of Alliances, Reltio
    Great customer experience requires a strategy built on the needs of individual customers even before they know it. For this, you need comprehensive and connected customer data including all interactions and transactions with them. Businesses are in the process of transforming everything they do in order to win the race for the customer experience - based on delivering amazing, hyper-personalized experiences with their brand.

    Join us in a discussion on the challenges of traditional data management environments and the constraints they pose on your ability to transform and innovate to deliver connected customer experience.


    We will discuss:
    - How to become more productive in order to help your company think differently about how to succeed in the experience economy.
    - How innovative global 2000 companies are moving away from legacy data management to Connected Customer 360 to win in an experience economy.
  • Goodbye Legacy MDM. Say Hello to Connected Customer 360. Recorded: Feb 20 2020 30 mins
    Ramon Chen
    30 Minute Demo Webinar

    Don't let your legacy MDM hold you back from delivering exceptional customer experience.

    Be a leader in the experience economy with Reltio Connected Customer 360, the only cloud-native platform built on big data architecture, helping you drive hyper-personalization, accelerate real-time operations, and simplify compliance.

    Legacy MDM tools are slow, rigid, and not designed to power customer experiences. Learn how Reltio Connected Customer 360 goes beyond MDM to incorporate omnichannel interactions, uncover relationships, and provide actionable insights to deliver that connected, consistent, and personal experience that customers today expect.

    Join Reltio's Chief Product Officer, Ramon Chen, for demo and discussion on how data innovators at global 2000 companies are transforming their customer experience in 6 easy steps with Reltio Connected Customer 360.

    Topics covered:

    * Driving hyper-personalization - Boost customer acquisition, retention and lifetime value by creating connected customer journeys across every touchpoint

    * Accelerating real-time operations - Accelerate revenue from new business ideas, innovative business processes, and actionable customer insights

    * Simplifying Compliance - Manage the customer data sprawl nightmare to comply with GDPR, CCPA, and emerging regulations for customer consent and privacy requirements
  • Why Data is at the Heart of Customer Experience Recorded: Nov 14 2019 61 mins
    Guest Speaker: James McCormick, Forrester Guest Speaker: Naveen Punjabi, Google Cloud Moderator: Ajay Khanna, Reltio
    Delivering an exceptional customer experience isn't just about making the perfect cafe latte, creating a cool store decor, or having a stellar user interface. It's about delighting customers by delivering the right experience, at the right time, on their channel of choice -- while not violating their trust. To pull this off, companies need a deep understanding of their customers. And accurate, connected customer data is at the heart of the customer experience.
     
    In this session, a guest speaker from Forrester, as well as experts from Google and Reltio, will explore how Global 500 companies are winning the experience economy. With a strong data foundation and new cloud technologies, tech leaders can deliver hyper-personalized experiences -- all while complying with privacy regulations such as GDPR and CCPA. An agile, scalable, and smart data management platform, built on the cloud-native big data architecture and leveraging the power of graph and machine learning is your ticket to connected customer experience.
     
    Join this session to get inspired. Whether you are in retail, consumer packaged goods, hospitality, life sciences, healthcare or insurance industries, this webinar will have information to help your company win in the experience economy.

    Topics covered:

    * Driving hyper-personalization - Boost customer acquisition, retention and lifetime value by creating connected customer journeys across every touchpoint

    * Accelerating real-time operations - Accelerate revenue from new business ideas, innovative business processes, and actionable customer insights

    * Simplifying Compliance - Manage the customer data sprawl nightmare to comply with GDPR, CCPA, and emerging regulations for customer consent and privacy requirements
  • Customer Obsession Through Data-Led Strategies Recorded: Apr 2 2019 61 mins
    Reltio
    For organizations to succeed in the dynamic and constantly evolving world of commerce today, the rapidly rising bar for customer expectations must be met with exceptional, relevant, and value-oriented experiences. To that end, digital professionals have a buffet of choice when it comes to technology investments to support this endeavor -- personalization, omnichannel, predictive/prescriptive analytics, artificial intelligence/machine learning...

    However, no organization can do it all, and good strategy requires data-led decisions around both prioritization and execution of new digital experiences.

    In this informative session, guest speaker and Forrester VP/Principal Analyst, Brendan Witcher, will discuss:

    * What drives consumer choice in today’s world of digital commerce
    * Top capabilities that leading organizations are investing in to win business
    * How data is being used as a competitive weapon for servicing and retaining the new digitally-savvy consumers
Data is at the Heart of the Customer Experience
Innovative Global 2000 companies that want to win in the experience economy trust Reltio to manage their mission-critical data. Reltio Cloud Customer 360 is at the heart of customer experience to drive hyper-personalization, accelerate real-time operations, and simplify compliance with customer consent and privacy laws. It’s an award-winning SaaS that enables business agility, real-time operations at enterprise scale, and insight-ready data for big ideas. Customers include Shiseido, L’Oreal, Petco, Kohler, Schneider Electric, AstraZeneca, HP Inc, PennyMac, Hyperion-X, Fairview Health, Cigna, BCBS of Massachusetts, BCBS of North Carolina, MGM Resorts, and many more customer experience innovators.

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  • Title: Goodbye Legacy MDM. Say Hello to Connected Customer 360.
  • Live at: Feb 20 2020 5:00 pm
  • Presented by: Ramon Chen
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