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Ep. 5: Never Alone On Call

Switch from deep query to a trace waterfall view and spot outliers with Honeycomb BubbleUp heat-maps - these make debugging effortless and dare we say fun? The Observability that Honeycomb brings literally shifts a Dev team from guessing what the problem may be to knowing exactly how their complex prod is behaving and where in the code the issue lies. Through the experience of all users, dev teams learn faster when they work together and have the same visibility, down to the raw event. We affectionately call it See Prod in Hi-Res.

In Honeycomb, achieve Team Collaboration through shared charts and boards, and follow the breadcrumbs from your teammates' experiences. With Query History, everyone sees results and can tag according to what’s interesting. It’s organized, intuitive, and easy to follow. Incident response and on-call run much more smoothly when everyone is virtually on-call with you.

In this webinar, we’ll discuss and show how:

* Honeycomb's Query History gives rich meaningful context
* Honeycomb’ers dogfood and learn from each others' compound wisdom
* Benefits span engineering cycles and use-cases when debugging and maintaining
* To build a culture of observability and why you should do it now
Recorded Aug 21 2019 45 mins
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Presented by
Emily Nakashima, Director of Engineering; Ben Hartshorne, Engineer; Alyson van Hardenberg, Engineer
Presentation preview: Ep. 5: Never Alone On Call

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  • Ep. 5: Never Alone On Call Jan 15 2020 6:00 pm UTC 44 mins
    Emily Nakashima, Director of Engineering; Ben Hartshorne, Engineer; Alyson van Hardenberg, Engineer
    Switch from deep query to a trace waterfall view and spot outliers with Honeycomb BubbleUp heat-maps - these make debugging effortless and dare we say fun? The Observability that Honeycomb brings literally shifts a Dev team from guessing what the problem may be to knowing exactly how their complex prod is behaving and where in the code the issue lies. Through the experience of all users, dev teams learn faster when they work together and have the same visibility, down to the raw event. We affectionately call it See Prod in Hi-Res.

    In Honeycomb, achieve Team Collaboration through shared charts and boards, and follow the breadcrumbs from your teammates' experiences. With Query History, everyone sees results and can tag according to what’s interesting. It’s organized, intuitive, and easy to follow. Incident response and on-call run much more smoothly when everyone is virtually on-call with you.

    In this webinar, we’ll discuss and show how:

    * Honeycomb's Query History gives rich meaningful context
    * Honeycomb’ers dogfood and learn from each others' compound wisdom
    * Benefits span engineering cycles and use-cases when debugging and maintaining
    * To build a culture of observability and why you should do it now
  • Honeycomb Learn Ep. 4: Bubble-Up to Spot Outliers in Production Jan 8 2020 6:00 pm UTC 37 mins
    Danyel Fisher, Principal, Design Research, and Rachel "pie" Perkins, Wordsmith/Content
    The power of Honeycomb lies in the way you analyze production data using different interactive views. See what's happening across many dimensions (fields) in your system with BubbleUp. Pick the timeframe, breakdown by any field, such as customer name or ID, then filter by a specific dataset or where any errors occur. The query results are heatmap that highlight events over the baseline, over time.

    Use BubbleUp to select outliers on the heatmap and drill down to all related fields in that data. It will help you understand which part of the code is misbehaving.

    In this Episode of #HNYLearn, we will show:

    *how heatmaps illustrate added dimensionality
    *BubbleUp and Tracing views work side-by-side for even greater context
    *BubbleUp lets you drill down to see exactly where problems occur... blazing fast!

    See a Honeycomb product demo and learn the value of real-time analysis across system events to not only troubleshoot issues but also to understand how production is behaving right now.
  • Ep. 3 See The Trace? Discover Errors, Latency & More across Distributed Systems Dec 18 2019 6:00 pm UTC 60 mins
    Molly Stamos, Customer Success Engineer and Ben Hartshorne, Senior Engineer
    Distributed systems bring complexity for developer and ops teams. When incidents occur in production, expected and unexpected, you want to pinpoint which part of the service is giving problems. Distributed tracing illuminates distributed systems, making your logs easier to navigate. Quickly identify where there are errors or latency in your code or service, even within 3rd party services you use. Instrumentation is the key to the best tracing experience possible.

    This session is @10am PDT December 18. We will dive into the importance of tracing when debugging, and show how Honeycomb Beelines fast-track instrumenting code. You will learn:

    * The importance of tracing when debugging production along with other types of analysis
    * how to debug by analyzing patterns and trends in the data generated by traces
    * how to work with OpenCensus or OpenTracing (yes you can with Honeycomb).

    Join this exciting session and discover the value of tracing. Spoiler: it's easier than you may think.
  • Honeycomb Learn # 2: De-stress Debugging -Triggers, Feature Flags & Fast Query Dec 11 2019 6:00 pm UTC 44 mins
    Michael Wilde, Dir Sales Engineering @honeycombio & Peter Tuhtan, Product Manager
    Second episode in our Honeycomb Learn series looks at how to cut stress levels when debugging issues in production. Starting with a hypothesis, run fast queries and then navigate to the code where the problem lies. Be proactive and set triggers to let you know if something needs attention. When engineering is about to ship a new release, set a feature flag to watch how production behaves in real-time. Curtail performance issues and reduce customer impact with the right tools to better understand production systems, right now.

    Join us Wednesday, December 11 @10AM PST to learn

    * Quickly go from hypotheses to fast query and pinpoint exactly where the issue is
    * How to set triggers based on thresholds important to your business
    * Set feature flags to control specific parts of your environment to reduce stress levels.

    See a Honeycomb demo, ask questions and learn more.
  • Honeycomb Learn Episode 1: Instrument Better for a Happy Debugging Team Recorded: Dec 4 2019 40 mins
    a conversation with Nathan LeClaire, Sales Engineer and Deirdre Mahon, VP Marketing @honeycombio
    Honeycomb Learn is a webcast series designed to educate DevOps teams about what observability is and how to get started. Observability-driven development is the ability to ask any question about your production systems so you better understand and debug when incidents occur. Teams ship code confidently, learn continuously, and spend more time innovating.

    Nathan LeClaire, Sales Engineer @honeycombio knows first-hand that the key to instrumenting code is to start with baby steps. With Honeycomb, a little instrumentation will give vast insights as soon as you ingest your data. With Honeycomb Beelines, we take the heavy lifting out of instrumenting.

    Join us Wednesday, Dec. 4 @ 10AM PT to learn:

    *why instrumentation helps you ship code faster and smarter
    *how to start small and get quick wins.
    *how to level-up your whole team with shared results

    You will also see a short demo of Honeycomb's NodeJS Beeline.

    See Honeycomb in action, hear best practices, and learn how fast and painless instrumentation can be.
  • Ep. 5: Never Alone On Call Recorded: Aug 21 2019 45 mins
    Emily Nakashima, Director of Engineering; Ben Hartshorne, Engineer; Alyson van Hardenberg, Engineer
    Switch from deep query to a trace waterfall view and spot outliers with Honeycomb BubbleUp heat-maps - these make debugging effortless and dare we say fun? The Observability that Honeycomb brings literally shifts a Dev team from guessing what the problem may be to knowing exactly how their complex prod is behaving and where in the code the issue lies. Through the experience of all users, dev teams learn faster when they work together and have the same visibility, down to the raw event. We affectionately call it See Prod in Hi-Res.

    In Honeycomb, achieve Team Collaboration through shared charts and boards, and follow the breadcrumbs from your teammates' experiences. With Query History, everyone sees results and can tag according to what’s interesting. It’s organized, intuitive, and easy to follow. Incident response and on-call run much more smoothly when everyone is virtually on-call with you.

    In this webinar, we’ll discuss and show how:

    * Honeycomb's Query History gives rich meaningful context
    * Honeycomb’ers dogfood and learn from each others' compound wisdom
    * Benefits span engineering cycles and use-cases when debugging and maintaining
    * To build a culture of observability and why you should do it now
  • Honeycomb Presents: Framework for Observability Maturity Recorded: Jul 10 2019 61 mins
    Charity Majors, CTO & co-founder; Liz Fong-Jones, Developer Advocate
    Everyone is talking about "observability", but mapping out a game plan to get there has not yet been clearly defined. We have a great new starting point: Honeycomb’s observability experts, CTO and co-founder Charity Majors and developer advocate Liz Fong-Jones, recently combined their knowledge to create an initial framework that focuses on goals instead of tools for achieving observability. The framework asks orgs to honestly look at "how well are we doing?" in key areas that affect observability -- and ultimately customer and dev happiness.

    In this webinar, the authors of this framework will cover the importance of these 5 key areas for assessment, including:

    * Resilience in responding to system failures
    * Quality of code
    * Cadence of releasing code
    * Management of complexity and technical debt
    * Understanding user behavior


    The authors will also share their intent for the framework to be a living, evolving guidepost that incorporates input from the dev and engineering community over time. Attendees can learn how they can get involved and provide feedback too.
  • New Product Updates: What Does it Mean to Observe and Debug in 'Hi-Res'? Recorded: Jun 19 2019 34 mins
    Peter Tuthan, Product Manager and Alyson van Hardenberg, Product Engineer
    A number of Honeycomb features have been released throughout spring 2019 that, collectively, we like to say deliver “hi-res” across the Engineering and DevOps lifecycle. What do we mean?

    First, hi-res with Honeycomb means you get clearer visibility about how your production is behaving in real time, as you release new code. Secondly, it means once you have those insights (thanks to granular event data stored in Honeycomb), you can debug and resolve more efficiently. So, how do we do it?

    In this webcast, we'll cover these newer features and how they make hi-res happen for critical systems:

    *Intuitive New Home Page that features a redesigned layout to orient users with immediate access to interactive charts to observe production and dive in to investigate.
    *Distributed Tracing now accessed with a click directly from visualizations such as line graphs, histograms, or heatmaps to easily navigate across services, examine crucial details and discover latency, errors or duplicates.
    *Tracing Navigation to conduct a full-text search over trace spans, collapse and expand for easy viewing, and spawn new queries from a waterfall view.
    *BubbleUp offers instant, automatic detection of outliers. Quickly select suspect areas of heatmaps and see what's behaving differently from the baseline.
    *Team Collaboration and Elevation lets users share and search query history, replay debugging steps, curate dashboards for new team members, inform on-call, and elevate everyone to the level of the best debugger.

    Use this webinar to learn how Honeycomb differs from other APM and monitoring offerings and see our new features in action.
  • Honeycomb Learn Ep. 4: Bubble-Up to Spot Outliers in Production Recorded: May 29 2019 38 mins
    Danyel Fisher, Principal, Design Research, and Rachel "pie" Perkins, Wordsmith/Content
    The power of Honeycomb lies in the way you analyze production data using different interactive views. See what's happening across many dimensions (fields) in your system with BubbleUp. Pick the timeframe, breakdown by any field, such as customer name or ID, then filter by a specific dataset or where any errors occur. The query results are heatmap that highlight events over the baseline, over time.

    Use BubbleUp to select outliers on the heatmap and drill down to all related fields in that data. It will help you understand which part of the code is misbehaving.

    In this Episode of #HNYLearn, we will show:

    *how heatmaps illustrate added dimensionality
    *BubbleUp and Tracing views work side-by-side for even greater context
    *BubbleUp lets you drill down to see exactly where problems occur... blazing fast!

    See a Honeycomb product demo and learn the value of real-time analysis across system events to not only troubleshoot issues but also to understand how production is behaving right now.
  • Ep. 3 See The Trace? Discover Errors, Latency & More across Distributed Systems Recorded: Apr 24 2019 61 mins
    Molly Stamos, Customer Success Engineer and Ben Hartshorne, Senior Engineer
    Distributed systems bring complexity for developer and ops teams. When incidents occur in production, expected and unexpected, you want to pinpoint which part of the service is giving problems. Distributed tracing illuminates distributed systems, making your logs easier to navigate. Quickly identify where there are errors or latency in your code or service, even within 3rd party services you use. Instrumentation is the key to the best tracing experience possible.

    This session is live @10am PDT April 24. We will dive into the importance of tracing when debugging, and show how Honeycomb Beelines fast-track instrumenting code. You will learn:

    * The importance of tracing when debugging production along with other types of analysis
    * how to debug by analyzing patterns and trends in the data generated by traces
    * how to work with OpenCensus or OpenTracing (yes you can with Honeycomb).

    Join this exciting session and discover the value of tracing. Spoiler: it's easier than you may think.
  • Honeycomb Learn # 2: De-stress Debugging -Triggers, Feature Flags & Fast Query Recorded: Mar 20 2019 45 mins
    Michael Wilde, Dir Sales Engineering @honeycombio & Peter Tuhtan, Product Manager
    Second episode in our Honeycomb Learn series looks at how to cut stress levels when debugging issues in production. Starting with a hypothesis, run fast queries and then navigate to the code where the problem lies. Be proactive and set triggers to let you know if something needs attention. When engineering is about to ship a new release, set a feature flag to watch how production behaves in real-time. Curtail performance issues and reduce customer impact with the right tools to better understand production systems, right now.

    Join us live Wednesday, March 20 @10AM PST to learn

    * Quickly go from hypotheses to fast query and pinpoint exactly where the issue is
    * How to set triggers based on thresholds important to your business
    * Set feature flags to control specific parts of your environment to reduce stress levels.

    See a Honeycomb demo, ask questions and learn more.
  • Honeycomb Learn Episode 1: Instrument Better for a Happy Debugging Team Recorded: Feb 27 2019 41 mins
    a conversation with Nathan LeClaire, Sales Engineer and Deirdre Mahon, VP Marketing @honeycombio
    Honeycomb Learn is a webcast series designed to educate DevOps teams about what observability is and how to get started. Observability-driven development is the ability to ask any question about your production systems so you better understand and debug when incidents occur. Teams ship code confidently, learn continuously, and spend more time innovating.

    Nathan LeClaire, Sales Engineer @honeycombio knows first-hand that the key to instrumenting code is to start with baby steps. With Honeycomb, a little instrumentation will give vast insights as soon as you ingest your data. With Honeycomb Beelines, we take the heavy lifting out of instrumenting.

    Join us live Wednesday, Feb 27 @10AM PST to learn

    *why instrumentation helps you ship code faster and smarter
    *how to start small and get quick wins.
    *how to level-up your whole team with shared results

    You will also see a short demo of Honeycomb's NodeJS Beeline.

    See Honeycomb in action, hear best practices, and learn how fast and painless instrumentation can be.
  • Code with Confidence: Instrument for Your Future Debugging Self Recorded: Feb 6 2019 61 mins
    Brian Dawson, DevOps Evangelist @CloudBees, Michael Wilde, Dir Sales Eng @honeycombio
    Brian Dawson and Michael Wilde chat about CI/CD and o11y: how o11y lets teams continuously integrate, continuously deliver... and continuously improve software with better code and better practices.
DevOps teams: what is observability and how do you get started
Honeycomb Learn is a webcast series designed to educate DevOps teams about what observability is and how to get started. Observability-driven development is the ability to ask any question about your production systems so you better understand and debug when incidents occur. Teams ship code confidently, learn continuously, and spend more time innovating.

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  • Title: Ep. 5: Never Alone On Call
  • Live at: Aug 21 2019 5:00 pm
  • Presented by: Emily Nakashima, Director of Engineering; Ben Hartshorne, Engineer; Alyson van Hardenberg, Engineer
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