Podcast: o11ycast - Ep. #12, Speed of Deployment with Rich Archbold of Intercom

In episode 20 of o11ycast, Charity and Shelby speak with Marco Rogers of Mode. They discuss the wall between dev and ops, application analysis, and wrangling vast amounts of data.

In episode 19 of o11ycast, Liz and Charity speak with Shelby Spees of Honeycomb. They discuss Shelby’s diverse engineering background, onboarding developers to observability, and putting people above metrics.

In episode 30 of o11ycast, Charity and Liz speak with Beau Lyddon of Workday about the recent sea change in observability, the shortcomings of metrics, the role of senior engineers, and the responsibilities of corporations.

In episode 18 of o11ycast, Charity and Liz speak with Michael Hood, a senior staff performance engineer at Optimizely. They discuss real user monitoring (RUM), the shortcomings of traditional metrics, and ramping up observability.

In episode 29 of o11ycast, Charity and Shelby are joined by Glen Mailer of CircleCI. They discuss testing in production and rethinking socio-technical systems from the ground up.

In episode 17 of o11ycast, Charity and Liz are joined by Pete Hodgson, an independent software delivery consultant. They discuss the DORA report, closing the CI/CD gap, and leveling up software delivery.

In episode 28 of o11ycast, Charity and Shelby speak with Austin Parker of Lightstep. They discuss rethinking human error, purposeful and intentional training, and underrated management tools.

In episode 16 of o11ycast, Charity and Liz are joined by Senior Engineer Abby Bangser|MOO. They discuss observability from a testing engineer’s perspective, the key factors that lead a company to spin up a testing team, and the highlights of DeliveryConf 2020.

Distributed tracing is key to building and operating reliable services that make your customers happy.
Traces pinpoint where failures occur and what causes poor performance. With tracing and observability, you can visualize the entire life cycle of service requests and discover hidden latency, errors, and optimization opportunities monitoring can’t show you.

So why doesn’t everybody do it?

Setting up tracing is notoriously difficult, but it doesn’t have to be. Honeycomb Instrumentation Engineer Paul Osman has the easy-breezy steps for you to get the tracing you deserve.

In this episode, Paul will show Kelly:

*How distributed tracing helps you uncover hidden problems
*That you don’t need dedicated infrastructure to collect traces
*The simple way to set up tracing with either Beelines or OpenTelemetry

In episode 15 of o11ycast, Charity and Liz speak with Engineer Rachel Myers|Google and VP Engineering Emily Nakashima|Honeycomb. They discuss serverless development, customer-vendor relations, using logs correctly, and better understanding your data model.

In episode 27 of o11ycast, Liz and Charity are joined by Corey Quinn of The Duckbill Group. They zero in on the point at which a system needs observability, shortening feedback loops for maximum impact, and practicing radical candor.

In episode 14 of o11ycast, Charity and Liz are joined by Mehdi Daoudi, CEO and co-founder of Catchpoint. They discuss the importance of team players when scaling, as well as the hidden value in measuring the experience of your employees, not just your customers.