Auto-Adjudicating Veterinary Claims at Trupanion

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Presented by

David Jaw - Lead Data Scientist, Trupanion

About this talk

Recorded at Rev 2 | May 23-24, 2019 | New York Day 2 - Case Studies - Trupanion Trupanion is one of the fastest growing players in the pet medical insurance space. At Trupanion we aim to revolutionize the way pet owners are able to approach the costs of veterinary care by completely restructuring the claim reimbursement model. Leveraging NLP and machine learning we are able to auto-adjudicate claims in a matter of seconds compared to the industry standard of one week. Eliminating the laborious claims process not only allows our customers and partnering veterinary clinics to focus on providing the best care for their pets but also allows Trupanion to operate at scale as our business grows. In this talk, we will discuss how Domino has empowered the data science and engineering teams at Trupanion to create a multi-layer framework for auto-adjudicating veterinary claims in real time.

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