KEYNOTE | Effectively pairing artificial intelligence with human intelligence

Presented by

Ritesh Patel, Chief Digital Officer, Ogilvy

About this talk

In this keynote from the AI Summit New York 2018, Ritesh Patel, chief digital officer for advertising and PR giant Ogilvy, talks about the relationship between humans and machines through the lens of conversational interfaces. He describes current issues facing chatbots, the benefits of this technology when implemented properly, and the pitfalls of crowdsourcing data – all peppered with real-life examples. The session includes interesting facts and figures on a multitude of chatbots, with a special focus on those deployed in healthcare. "Everything we're doing is focused on the technology," Patel said. "Chatbots, which are all the rage at the moment, are all about deploying a piece of technology. We're putting things in place that we believe will change the interaction, but the reality is we're missing a moment, and a piece of what we need to do: what do people want to do with this technology?" "We have forgotten the humans." ---- With flagship shows in San Francisco, London, New York, Munich, Hong Kong, Singapore, and Cape Town, 2020 will see over 30,000 delegates from businesses globally joining the AI revolution through The AI Summit events. The AI Summit series uniquely has the support of tech’s elite, with our 2020 Industry Partners featuring Agorai, AWS, IBM Watson, Microsoft, Oracle, Google, WorkFusion, Publicis Sapient, Genpact, Intel alongside 300+ sponsors and partners. Exclusive, inspirational insights from acclaimed speakers are frequently reported by the world’s foremost press including official media partners CBS, Reuters, BBC, The Times, Quartz, Tech Radar
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AI Business is the world’s leading provider of Artificial Intelligence news and analysis. With a focus on practical applications, AI Business identifies how Artificial Intelligence is transforming core processes and business models in manufacturing, retailing, transportation, finance, health care, law, insurance, education, and virtually every other industry. AI Business is a resource for decision makers to untap the full potential of Artificial Intelligence to propel their business objectives.