Name: Customer Journey Mapping: Shaping Customer Experience
Start: 2019-05-15T13:00:00Z
End: 2019-05-15T13:00:46.000Z
Location: BrightTALK
Rating: 4

MEGA International is a global SaaS software company with offices in 11 countries. The company provides leading software solutions for Enterprise Architecture, Business Process Analysis, Governance, Risk & Compliance, and Data Governance to guide organizations in their business transformation initiatives.  

MEGA created a collaborative SaaS platform, HOPEX, that offers a single repository to help companies collect, visualize, analyze, and communicate information to better plan and adapt to change. 

With 350 dynamic multicultural employees, MEGA supports more than 2000 clients in 52 countries. 

Join us for this MEGA & t2b webinar as we delve into the integration of Artificial Intelligence in Enterprise Architecture.

Ready to...?

Discover new AI trends for EA, including conversational frameworks, node-based workflows, and ethical considerations.
Witness the transformative power of AI with captivating demonstrations of Aquila.
Gain invaluable insights into change management, exploring use cases, and T2B's advanced AI Autonomous Platform (AIAP).

Collaborating with AI: Empowering the EA Team

Discover the latest features of our HOPEX Aquila solution! A unique platform enabling you to manage your organization's transformation projects while building a sustainable business. During this interactive session, discover : 

The new simple and intuitive interface for faster user adoption.
New automation capabilities that leverage AI/ML technologies to accelerate projects. 
New analyses and recommendations to consolidate all your data for a clearer, more precise vision. 
Support for SaaS deployment.

HOPEX Aquila Unveiled: Transform Your Organization with Ease

Il numero sempre crescente delle applicazioni impone ai dipartimenti IT una gestione accurata del portafoglio applicativo. Con HOPEX Aquila e l’Intelligenza Artificiale, una nuova era dell’Application Portfolio Management ha inizio. Accelera il processo di identificazione, governa le applicazioni e ottimizza tempo e risorse.

In questo webinar, esploreremo come HOPEX Aquila possa aiutarti a raggiungere i tuoi obiettivi nell’Application Portfolio Management (APM). Scopri come semplificare la gestione dei tuoi asset IT, ottimizzare i costi, mitigare i rischi di obsolescenza e supportare le tue decisioni di trasformazione IT e migrazione verso il cloud.

Con un approccio innovativo e intuitivo, accelera la costruzione degli inventari IT attraverso l'automazione della raccolta dati grazie all'Intelligenza Artificiale. Fornisci una visibilità a 360° comprendendo come i sistemi IT supportino l'attività aziendale, gestiscano i dati e siano esposti ai rischi, tutto da un’unica fonte di verità. L'archiviazione di tutti i dati in un unico repository e la presenza di report predefiniti, consente di anticipare gli impatti e i rischi e di prendere decisioni informate basate su dati e analytics affidabili e in tempo reale.

APM & IA: una nuova era

Cultivate solutions, not complexity. 
Gain a comprehensive understanding of your IT assets to save funds and enhance the efficiency of your IT operations by leveraging automation, AI and smart analytics.

This enlightening session on "Smarter Application Rationalization with AI", demonstrates how effortlessly you can establish a portfolio baseline; spend less time on manual data entry and more time delivering results.


This  session gives you insights into:
Baselining your repository faster than ever with SaaS discovery and automated classification of IT assets.
Instantly identifying candidates for remediation, optimization, or cost reduction.
Governing and mitigating risks in your data according to compliance, standards, and risk frameworks
 Watch this video to explore the role of AI in next-gen application management.

Smarter Application Rationalization with AI

¡Conozca cómo apoyar la agilidad en empresas digitales con TOGAF 10!

En este webinar le mostraremos los puntos más relevantes para realizar un proyecto de implementación de TOGAF10 con HOPEX.

Apoye la agilidad empresarial con TOGAF 10

Acompáñenos en esta sesión en donde nuestra consultora principal, Beda Iglesias, charla con Laura Park, responsable de riesgos, quien colabora con uno de nuestros clientes del sector industrial (bebidas gaseosas).
Agenda de la sesión
• Estrategias fundamentales para identificar y comprender una amplia gama de riesgos que pueden afectar a las organizaciones.
• Cómo evaluar el impacto potencial y probabilidad de los riesgos, permitiéndole priorizar sus recursos de manera efectiva
• Cómo integrar la gestión de riesgos en todas las etapas del ciclo de vida de los procesos, desde el diseño hasta la implementación y el seguimiento continuo.
Al finalizar usted conocerá cómo fortalecer la resiliencia de su organización, y la manera de impulsar la innovación y el crecimiento sostenible.

Enfoque Integral en la Gestión de Riesgos y Procesos de Negocio

En esta ocasión Edgar Cantú, Senior Solution Engineer, charla con Víctor de la Peña, Arquitecto Empresarial para uno de nuestros clientes del sector asegurador, con la finalidad de que la audiencia conozca los detalles de un caso de uso real de IT Architecture en una empresa del sector asegurador.

Arquitectura de TI para el éxito empresarial

Ci avviciniamo a grandi passi verso l’applicazione del DORA (Digital Operational Resilience Act), prevista per il 17 gennaio 2025, e adempiere al nuovo regolamento è una prerogativa alquanto imminente e necessaria per tutte le istituzioni finanziarie e i loro partner tecnologici.

Per rispondere a queste nuove esigenze, infatti, dovranno adottare un dispositivo di controllo dei rischi del loro sistema d'informazione, una sfida che richiede un coordinamento e una collaborazione efficace tra i gruppi IT, Sicurezza, Rischio e Conformità.

In questo contesto, rafforzare la resilienza operativa digitale degli attori è diventata una sfida cruciale.

Pronti per DORA: è tempo di garantire la resilienza operativa

In this immersive journey exploring the evolving landscape of EA, Luca de Risi shows the transformation of architects from peripheral figures to central pillars, orchestrating digital strategies and serving as the linchpin for business operations. With the surge of disruptive technologies like AI, architects now wield critical responsibility in ensuring 360-degree organizational visibility, crafting strategies, and enhancing customer experiences, thus assuming a pivotal societal role by aligning stakeholders and fostering connectivity.

Enterprise Architects: The Rising Stars of Business Transformation

Wie kann EAM heute und in der nächsten Zukunft noch besser die Transformation von Unternehmen unterstützen? 
In diesem LinkedIn Live diskutieren Peter Bruenenberg von MEGA International und Karsten Voges von Lean42 bewährte Methoden sowie innovative Ansätze und aktuelle Trends. Das lockere Gespräch bietet keinen theoretischen Monolog, sondern einen praktischen Dialog, der in fundierter und zugleich unterhaltsamer Weise 30 Minuten lang einen intensiven Wissensaustausch verspricht.

Strategisches EAM - Was ist heute wichtig?

L'Enterprise Digital Twin (EDT) è un approccio tecnologico emergente che consente di creare una replica digitale di un'intera organizzazione, compresi i suoi processi, sistemi, infrastrutture, ed elementi di governance. I professionisti del mondo Risk & Compliance possono davvero trarre maggior beneficio dagli strumenti tecnologici innovativi. I semplici file Excel, o obsoleti tool GRC, non sono più sufficienti. Serve un approccio olistico ai dati di governance in azienda per riprodurne un vero e proprio digital twin, a supporto dell’operatività quotidiana delle funzioni di controllo.

EDT: un nuovo modello di governance del rischio e della compliance aziendale

Wie erleichtert HOPEX Aquila dem Enterprise Architekten die Arbeit? Erfahren Sie wie die verbesserte Plattform mit ihrem brandneuen, intuitiven UX/UI-Design und Ihrer verbesserten Reporting Funktion sowie KI/ML Technologien Ihre Arbeit erleichtert.
Wie steigert Aquila Ihren ROI? Wir zeigen Ihnen, dass Sie mit der neuesten Version von HOPEX einen geringeren Projektaufwand ohne lange Vorlaufzeiten erwarten können.
Es ist an der Zeit, dass auch Sie erfolgreich EA betreiben - HOPEX Aquila und MEGA sind für Sie da!

HOPEX Aquila - Einfacher, Schneller, Besser!

Découvrez les dernières fonctionnalités de notre solution HOPEX Aquila !

Une plateforme unique vous permettant de gérer les projets de transformation de votre organisation tout en construisant une entreprise durable.

Au cours de cette session interactive, découvrez :

- La nouvelle interface simple et intuitive pour une adoption plus rapide des utilisateurs.
- Les nouvelles capacités d’automatisation qui s’appuient sur les technologies IA/ML pour accélérer les projets.
- Les nouvelles analyses et recommandations permettant de consolider l’ensemble de vos données pour une vision plus claire et précise.
- L'accompagnement pour un déploiement en SaaS.

Découvrez HOPEX Aquila !

Beda Iglesias, Consultora Principal de MEGA charla con Catalina Echavarría, Profesional de Estrategia y Riesgos para empresa del sector energético, sobre los distintos tipos de retos referentes a riesgos e incidentes a los que se enfrentan las organizaciones en la actualidad.

Gestión de riesgos como instrumento de apoyo en decisiones y retos futuros

Modern, next-generation architecture accelerates business transformation by harnessing the power of AI through automated application portfolio management, prioritizing IT projects using a data-driven, smart approach, and connecting applications to business capabilities, serving as a powerful bridge between technology and organizational goals.

MEGA’s HOPEX next-generation enterprise architecture platform offers a greater connected EA repository, automation, and smart recommendations - everything a modern, cutting-edge architect needs to be successful in today’s fast paced digital world. During this presentation, we’ll demonstrate the powerful new intelligent automation built into HOPEX Application Portfolio Management

Unleash the potential of cutting-edge architecture

Explorez les toutes dernières fonctionnalités de notre solution HOPEX Aquila ! 

Une plateforme conçue pour vous offrir une expérience unique de la gestion des risques et de la conformité unique.

Au cours de cette session interactive, vous aurez l'opportunité de découvrir :

- Notre tout nouveau design UX, pensé pour une expérience utilisateur intuitive.
- Notre outil d'évaluation des risques interactif (Interactive Heatmap) pour une gestion des 
 risques collaborative
- Notre module de continuité d'activité conçu pour renforcer votre résilience opérationnelle et cyber.

HOPEX Aquila - Les nouveautés GRC

Les organisations font face à de nombreux défis de transformation, imposés par les tendances digitales, la compétition internationale et les attentes sociétales. 

Pour relever ces défis, les entreprises ont besoin de plus de transversalité et d’adopter une vision holistique. Pour atteindre cette vision, la collaboration entre la Data Gouvernance et l’Architecture d’Entreprise est essentielle. 

Lors de ce webinar, découvrez en quoi ces deux entités sont complémentaires et s’enrichissent mutuellement.

Data Gov & EA: une synergie essentielle pour l'évolution des organisations

Future-proof your organization using our connected EA approach that expands application portfolio management into broader architectural services.

Join us and Tara Castleberry, President and CEO of Creo Technology Services, and learn how she combined application portfolio management with risk management to enhance the value of her client's EA practice.

Maximizing the value of your APM practice with Risk and Compliance

Driving customer acquisition and retention are two drivers that impact business growth. From touchpoints to journeys, it important to identify gaps where the customer expectations are not fulfilled and make improvements on the processes and overall experience. And, this is where customer journey mapping can help.

Customer Journey Mapping: Shaping Customer Experience

Digital Transformation

Business Transformation

Customer Journey

Business Process Management

Customer Experience

Transformation

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Cloud Computing

Increasing expectations for good governance, effective risk management and complex demands for corporate compliance are presenting a growing challenge for organizations of all sizes. Join industry thought leaders as they provide you with practical advice on how to implement successful risk and compliance management strategies across your organization. Browse risk management resources in the form of interactive webinars and videos and ask questions of expert GRC professionals.

IT Governance, Risk and Compliance

The unexpected nature of natural disasters and other disruptive events means that preparation is key to managing disaster recovery and business continuity planning. Join the business continuity and disaster recovery community for live and recorded presentations discussing best practices for business continuity planning, disaster recovery programs and business continuity management. Learn from BCDR experts to develop your critical infrastructure and gain insight into tactical solutions to your BCDR issues.

Business Continuity / Disaster Recovery

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Enterprise Applications

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Customer Journey Mapping: Shaping Customer Experience

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