Preparing for Retail Peak Season with Technology, People & Capacity

Presented by

Shawn McCloud | Will Chu | Nick Lewis

About this talk

Every Q4, consumer packaged goods (CPG) and retail shippers experience a huge surge in volume as they stock up for holiday spending. With the rapid rise of ecommerce due to effects from the COVID-19 pandemic, this holiday season will be no different. In fact, many CPG shippers have been operating in peak-like conditions since March. Whether your busy season is Q4, or you just want to prepare for your next shipping surge, you need to prepare to handle spikes and volatility. In this webinar, peak season experts will discuss how you can leverage people, technology, and unique capacity solutions to win this peak season (whether you’re a shipper or a carrier). Presenters: Shawn McCloud, VP of UPS Operations (Coyote Logistics) Will Chu, Co-Founder & CEO (Vector) Nick Lewis, SVP of Federal Legislative Affairs (UPS) In this session, you’ll learn: • How Peak Retail Season impacts North American supply chains • COVID-19 impact on Peak Season • Capacity strategies to prepare your business for surge shipping • Technology you can use to mitigate COVID-19 disruption in shipping operations • How carriers can take advantage of UPS Peak Season This session is brought to you by the Coyote Collective: a forum that brings together supply chain experts from around the world to collaboratively solve the most complex industry challenges. This new industry forum will help facilitate innovation, pilot advanced programs and deliver a wide variety of resources, including: webinars, executive insights, original research studies, industry analyses and other thought leadership content. For more information about the Coyote Collective launch, visit
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**Subscribe to Coyote's channel to be automatically invited to upcoming webinars. Coyote Logistics is a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal – with data intelligence and market insights to help empower our customers' business growth in a rapidly-changing world. As the supply chain market adapts to match higher customer expectations and evolving technologies, so do we. Our fundamental mission remains the same: to do the right thing, for every customer and every opportunity—no matter the market condition. We became a UPS company in 2015, adding UPS asset utilization, air & ocean freight forwarding, and more to our expanding portfolio of global services. Headquartered in Chicago, Coyote has more than 3,000 employees operating in 20 offices worldwide.