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Coyote Logistics is a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal – with data intelligence and market insights to help empower our customers' business growth in a rapidly-changing world. As the supply chain market adapts to match higher customer expectations and evolving technologies, so do we. Our fundamental mission remains the same: to do the right thing, for every customer and every opportunity—no matter the market condition. We became a UPS company in 2015, adding UPS asset utilization, air & ocean freight forwarding, and more to our expanding portfolio of global services. Headquartered in Chicago, Coyote has more than 3,000 employees operating in 20 offices worldwide.

Volatility continues to rule the truckload market 20 months into the COVID-19 pandemic. Demand is rising, but carrier capacity, the supply side of the equation, has been suppressed by a number of interrelated factors.

Get updated on Q4 2021 U.S. truckload market trends with Coyote's SVP of Yield Management, Sean Fahey as he breaks down our proprietary Coyote Curve index.

Here’s what you’ll learn in this update:
01:38 How the Economy Is Driving Trucking Demand
04:17 How to read the Coyote Curve forecast
05:50 Q3 2021 Spot & Contract rate recap
06:43 Updated Q4 Coyote Curve forecast
08:30 Factors causing volatility in the truckload market
13:43 What shippers should do to prepare

Q4 2021 Truckload Market Forecast: Spot & Contract Rate Trends

Everyone loves to talk about data science and machine learning as the silver bullet for improving the efficiency of the global supply chain. Yet these conversations are often highly technical and complex without providing real-world applications of the value and outcomes data science can provide. 

In this presentation you will learn how the four pillars of data science increase data accuracy, understand the top three business benefits of applying these pillars, and hear three detailed success stories of organizations who have used data science and machine learning to solve complex supply chain challenges.

3 Ways Data Science Can Help You Build a More Resilient Supply Chain

As a result of the pandemic and the consequent rise in e-commerce, investments in warehouse automation and the digitization of supply chains have boomed. In this session, we will discuss the changing market conditions that are impacting logistics operations, the opportunities and challenges automation may pose, and what trends are expected to impact warehousing operations in the coming years.

Presenter:
Bram van de Burgt, VP, Post Sales EMEA, UPS SCS

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

The Future of Logistics: Impact of E-commerce

Freight markets have been on hot streak since last June. Rates have climbed higher as more freight entered the market and carrier capacity is still trying to catch up. But have we reached a market peak? 

Find out the latest trends for global freight markets, with a focus on North American and EU truckload and LTL, and learn where the market is headed next. 

With Q4 retail Peak Season right around the corner, there’s no better time to get actionable insights you can use to prepare your supply chain for the holiday season.

Presenters:
Matt Muntzenberger, Director, Sales Development, Coyote Logistics
Brian Brenner, VP, Sales and Operations – North America, Coyote Logistics
Melissa Jordan, VP, Innovation, Coyote Logistics
Collin Shammo, Director, Intermodal Operations, Coyote Logistics

In this session, you’ll learn:
• Q3 spot and contract finals
• Q4 truckload market forecast
• How retail Peak Season impacts the market
• How Peak 2021 will be different from last year
• Strategies for shipping during surge periods

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Q4 Freight Market Forecast: Preparing for Peak Season Amid COVID, Brexit & More

Cross-border shipping is complex. Moving freight through multiple countries means dealing with multiple governments, cultures and languages. If you’re not careful, you can hit a snag with customs clearance and paperwork, trade agreements, or managing multiple providers. 

With so many places to go wrong, shippers need all the knowledge they can get to ensure their freight makes it across the border hassle-free. 

Learn the biggest pitfalls in international shipping — and how to avoid them — from cross-border shipping experts.

Presenters:
Jess Billedo, Director, Operations – Mexico, Coyote Logistics
Clare Capstick-Dale, VP, Strategic Projects – Europe, Coyote Logistics
Scott Pulak, Sr. Manager, Carrier Sales, Coyote Logistics
Paul Gehrig, Director, US Freight Forwarding Customs Brokerage, UPS

In this session, you’ll learn:
• The most common mistakes in cross-border shipping
• Best practices for getting through customs
• How to choose a cross-border provider
• Quoting strategies for cross-border shipping

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Don't Break Down at the Border: International Shipping Mistakes to Avoid

COVID-19 drove an incredible amount of change, seemingly overnight, and supply chains were front-and-center. Businesses had to adapt to keep their freight moving.  

The pandemic drove digital transformation — it also highlighted the need for people. In uncertain times, two things are clear: having a superior supply chain is now a business requirement, and it takes both people and technology to do it. 

Join global industry leaders in this opening keynote as they kick off the 2021 Digital Summit and discuss how shippers are delivering on this crucial topic.

Presenters:
Christina Bottis, CMO, Coyote Logistics
Jonathan Sisler, CEO, Coyote Logistics
Philippe Gilbert, President, Supply Chain Solutions, UPS
Chris Adderton, Vice President, CSCMP
Steve Denton, CEO, Ware2Go

In this session, you’ll learn:
• How technology is shaping the logistics industry
• Where people fit into today’s supply chains
• What’s trending in the world of supply chain automation
• What businesses need to survive in a post-COVID world

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

People & Technology: Why Every Supply Chain Needs Both (& How to Balance)

Do you have a pressing supply chain question you’ve never been able to ask? Or a logistics question you feel has always been answered insufficiently whenever it’s come up?

This is your chance to ask a panel of seasoned veterans. 

Everything related to shipping, logistics or transportation is on the table, and nothing is off limits. This will be a lively, open-ended discussion that can go wherever you want to take it.

Presenters:
Colin Wright, VP, Carrier Procurement, Coyote Logistics
Hani Mahmassani, Director, Northwestern University Transportation Center
Eric Dolan, VP, Global Logistics & Distribution, UPS

In this session, you can ask about:
• Absolutely anything regarding shipping, logistics or transportation

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Ask Us Anything: Get Logistics Answers Straight From the Experts

Digital solutions driving efficiency in the modern shipping world. Savvy supply chain leaders know their success depends not only on their internal platforms but on their providers’ technology as well.

What does a reliable, user-friendly system look like? And how does it add value and make shipping easier by putting more of your operations in the palm of your hand?

With CoyoteGO®, Coyote’s free digital freight platform, shippers can get unlimited instant spot quotes, build shipments, book carriers and track freight. You can manage the entire lifecycle of each shipment, as well as track network performance with a bird’s eye view. 

In this session, our product team will walk you through CoyoteGO, including how to get signed up, best practices to get the most out of your experience as a user, and new and upcoming features.

Presenters:
Ikram Shah, Group Product Manager, Coyote Logistics
Sean Gill, Director, Shipping Technology, Coyote Logistics

In this session, you’ll learn:
• Key features and benefits of CoyoteGO
• Tips for navigating the sign-up process
• How to get a quote, build a load and manage paperwork
• How to use CoyoteGO’s network analytics capabilities
• New features and the product roadmap

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Ready to GO? Become a Self-Service Freight Management Pro

Like it or not, the U.S. federal government can have a major impact on shipping and transportation. Every supply chain professional should have a basic understanding of transportation policy, how it currently shapes their logistics decisions and how it may evolve in the future.

What’s happening now in U.S. transportation policy? And what’s on the horizon in the coming months and years?

Our policy experts will discuss the Biden administration’s approach to logistics and supply chain issues, what the infrastructure bill means for our industry, and how AB-5 could affect your business.

Presenters:
Jack Gerstner, SVP, Coverage, Coyote Logistics
Tom Jensen, Sr. Government Relations Executive, UPS
Tom Madrecki, VP, Supply Chain & Logistics, Consumer Brands Association

In this session, you’ll learn:
• The Biden administration’s approach to transportation
• Implications of the new infrastructure bill
• What AB-5 could mean for the industry
• What to look out for in 2022

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Transportation Policy in 2021: How to Navigate a Complex Regulatory Landscape

The COVID-era labor market has been extremely volatile, and talent is now quite tough to come by. It’s especially difficult for smaller businesses without the recruiting resources of Fortune 500 companies.

Supply chain and logistics roles are not immune to these staffing challenges, and the current labor landscape contains more questions than easy answers.

Are there enough supply chain professionals to keep the nation’s freight running? Where are companies investing in human talent? Is there a driver shortage?

Get labor market insights your company can use to recruit and retain from Tim Sanders, VP of Customer Insights at Upwork, a freelancing platform that specializes in sourcing labor. Tim Sanders is a best-selling author, top-rated speaker and former Chief Solutions Officer at Yahoo!

Presenter:
Tim Sanders, VP, Customer Insights, Upwork

In this session, you’ll learn:
• Labor market insights & impact
• Key facts about the current logistics skills gap
• Recruiting & retaining talent in a post-COVID world
• How to build a talent pool for the future

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Who Will Power Tomorrow’s Supply Chain? Logistics Labor Force Trends

Bootstrap Farmer is a fast-growing company that offers high-quality, affordable greenhouse equipment and custom greenhouses. These experts in DIY farming saw their business boom during the COVID-19 pandemic, which means more product to ship.

They needed help to cover their freight, whether it moved via LTL, truckload or the occasional flatbed. And their transportation needed to be both reliable and cost-effective. 

Find out how this growing shipper — with the help of their Coyote freight expert, Claire Torell, and assistance from our digital freight platform, CoyoteGO — manages their supply chain to deliver on customer expectations while protecting their budget. Discover how they were able to scale up their shipping to meet customer demand and how they’re planning for future growth.

Presenters:
Claire Torell, Business Development Representative, Coyote Logistics
Brad Youst, CEO and Founder, Bootstrap Farmer
Nick Burton, Creative Director, Bootstrap Farmer

In this session, you’ll learn:
• How to set a carrier strategy for a small business
• How to use 3PLs effectively
• Why Coyote was able to help when others couldn’t
• The importance of having a skilled representative on your side
• How a powerful digital platform like CoyoteGO can make quoting and shipping more convenient

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Expert Advice: How I Get Stable Freight Spend in a Volatile Market

Supply chain automation. Big data. Digital transformation. These themes come up over and over again, but how are businesses actually applying these in their supply chain operations? 

How are decision-makers investing their budgets? Where are they buying technology and where do they prefer people? How do they balance the two? 

In 2019 we asked these questions in an original research study. In 2021, we asked them again. In this session, originally recorded for the recent CSCMP Edge event, Coyote’s Chief People Officer walks through the results of the recent original study. 

Get insights from over 850 supply chain decision-makers.Learn how and where to use technology in your business, no matter what your shipping network looks like.

Presenter:
Carmen Smith, Chief People Officer, Coyote Logistics

In this session, you’ll learn:
• Which digital tools and platforms businesses use
• Where to invest in logistics technology
• If people became or less important to operations
• Trends in 2021 vs. the 2019 study

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Is the Supply Chain Being Automated? How COVID-19 Changed Shipping Forever

Freight markets can be difficult to navigate, and even harder to explain to someone who doesn’t live and breathe them.

Pricing and capacity are in constant flux, making it difficult to predict both rates and service. But your business absolutely depends on how well you can deliver, and your ability to deliver requires buy-in from the c-suite. 

The better you can explain the market to your boss, the more likely you are to secure the budget you need to set a long-term strategy. 

Get all the tools you need to explain the nature of the trucking market to senior leadership, procurement or operations at your company, or even just to brush up on the fundamentals yourself.

Presenters:
Nick Verceles, President, Sales and Operations, Coyote Logistics
Pat Campbell, COO – United States, Coyote Logistics
Rob Haddock, Group Director, Planning and Logistics, Coca-Cola

In this session, you’ll learn:
• How to advocate for your budget to company leadership
• Key market supply and demand concepts
• How market cycles impact rates
• Why your business needs to build a supply chain that can compete
• The importance of taking the long view for your logistics strategy

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Does Your Boss Speak Logistics? How to Make Your Shipping Budget Make Sense

How many modes do you ship? Most strategic supply chains, even for smaller businesses, should use a blend of truckload, LTL and intermodal.

Optimizing your shipping can save you money and, crucially, contribute to a more sustainable supply chain.

But knowing the key differences between each mode and when to use which one can be challenging.

Learn best practices for shipping each mode, including when and how to convert from truckload to LTL or intermodal. Find out how the right mix of modes can bolster your bottom line and minimize your environmental impact. 

Presenters:
Matt Muntzenberger, Director, Sales Development, Coyote Logistics
Brian Brenner, VP, Sales and Operations – North America, Coyote Logistics
Melissa Jordan, VP, Innovation, Coyote Logistics
Collin Shammo, Director, Intermodal Operations, Coyote Logistics

In this session, you’ll learn:
• How to convert freight to intermodal
• LTL consolidation and best practices
• Differences between truckload, LTL and intermodal
• Volume LTL vs. partial LTL
• When to convert from one mode to another

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Go Green, Save Green: How a Multi-Modal Mix Improves Efficiency & Sustainability

Freight markets have been on hot streak since last June. Rates have climbed higher as more freight entered the market and carrier capacity is still trying to catch up. But have we reached a market peak? 

Find out the latest trends for global freight markets, with a focus on North American and EU truckload and LTL, and learn where the market is headed next. 

With Q4 retail Peak Season right around the corner, there’s no better time to get actionable insights you can use to prepare your supply chain for the holiday season.

Presenters:
Rick Blasgen, Advisor, CSCMP
Paul Bingham, Director, Economics and Country Risk Transportation Consulting, IHS Markit
Jaap Bruining, SVP, Head of Europe, Coyote Logistics
Nick Shroeger, Chief Network Solutions Officer, Coyote Logistics
Will Chu, CEO and Co-Founder, Vector

In this session, you’ll learn:
• Q3 spot and contract finals
• Q4 truckload market forecast
• How retail Peak Season impacts the market
• How Peak 2021 will be different from last year
• Strategies for shipping during surge periods

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

Every shipper gets freight quotes. Not everyone does it well.

Following a few simple best practices will put you in position to get the most cost-effective and reliable quotes every time.

Whether you’re quoting spot freight or running a mini-bid, whether you’re shipping truckload or LTL, get advice from our industry experts. They’ll show you how to avoid common mistakes and tell you when to investigate contract rates vs. spot freight.

Presenters:
Elizabeth Williams, Director, Operations, Coyote Logistics 
Jessica Robinson, Digital Support, Coyote Logistics 
Kate Van Dyke, SVP, Operations, Coyote Logistics 
Ryan Maltbie, CEO & Owner, BBQGrills.com

In this session, you’ll learn:
• How to obtain truckload and LTL spot quotes
• Tips for running a mini-bid
• RFP strategies for smaller shippers
• The latest tech tools for quoting
• Common mistakes shippers make 

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio – including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers business growth in a rapidly changing world.

All Digital Summit sessions will be available on-demand following the conclusion of the two-day event.

The Price is Right: How to Quote Smarter, from Spot Rates to Mini-Bids

Preparing for Retail Peak Season with Technology, People & Capacity

Government Regulations for 2021: An Inside Look from Policy Experts

Understanding Intermodal with an Inside Look from Rail Experts

7 Steps for Conducting a Better Transportation RFP in 2021

Truckload vs. LTL vs. Intermodal: When (and How) to Use Each Mode

What Shippers Really Think about Supply Chain Sustainability

The State of the Logistics Market & Q4 Coyote Curve Forecast

APIs & Instant Quotes: How Coyote Technology Can Make Your Day Easier

Thinking Outside of the Box with Flexible Supply Chain Solutions

What LTL Carriers Care About & How to Set a Better Strategy for Your Shipments

Explaining How Supply Chain Drives Your Brand's Success to Your C-Suite

3 Digital Marketing Principles & Action Items for Your Growing Business

Breaking the Chain: Why CPG Leaders Need to Transform into Supply Networks

Supply & Demand 101: Learning the Basic Economics of the Truckload Market

Effective Leadership Principles for Managing Through a Crisis

What Will Global Supply Chains Look Like in a Post-COVID-19 World?

Coyote Logistics Digital Summit 2020

Your customer demands are always shifting (and increasing). To provide the right customer experience, you need to have an operations team behind the scenes that can deliver. 
 
Learn how to use data to drive your decision-making, and how to experiment with and implement new organizational structures that will align with your customer needs and drive a better experience. 
 
Presenters:
Todd Souder, Chief Operating Officer, International (Coyote Logistics)
Kate Van Dyke, SVP of Operations (Coyote Logistics)
Tricia Dell, SVP of Operations (Coyote Logistics)
 
In this session, you’ll learn:
• How to manage the internal operational stress of 1-day delivery pressures
• When outsourcing is the right option
• What you need to invest in-house to support your business
• How to implement Lean principles and Continuous Improvement programs at your company
• Best-in-class and worst offender examples we’ve learned through our network of +14k shippers"

This session is brought to you by Coyote Logistics: a leading global third-party logistics provider that combines a diverse, centralized transportation marketplace matching more than 10,000 shipments every day. Coyote offers a comprehensive multi-modal solutions portfolio — including truckload, less than truckload (LTL) and intermodal — with data intelligence and market insights to help empower our customers' business growth in a rapidly changing world. 

For more information about Coyote Logistics, visit coyote.com.

How to Structure Your Operations Department to Deliver Better Customer Service

Coyote Logistics

Logistics

Supply Chain

Get powerful distribution and logistics insights. Connect with experts and colleagues to get the most up-to-date knowledge on design, planning, execution, control, and monitoring of supply chain activities to build your competitive infrastructure, leverage worldwide logistics and create value.

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In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

How to Structure Your Operations Department to Deliver Better Customer Service

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