Why Conversational AI and CX Go Hand-in-Hand

Presented by

Rob Wilson-Fry, Mark Jones (Artificial Solutions) & Sheri Atienza (Vonage).

About this talk

Conversational AI is changing the way people interact with technology. From speech-enabled interfaces, through to intelligent virtual assistants and chatbots, it’s becoming increasingly apparent that customers are looking for a more humanlike, natural experience. UX and CX are key to delivering a successful and engaging conversational AI experience. Users expect to be able to interact with brands through their preferred channels – whether it is WhatsApp, Facebook Messenger, Viber or just voice. Join Rob Wilson-Fry, Director of Strategic Partnerships, and Mark Jones, Head of Presales EMEA, from Artificial Solutions, and Sheri Atienza, Director of API Platform Marketing from Vonage, to understand why CAI and CX go hand-in-hand and discover how to get started with your conversational AI journey. Take advantage of their expertise and make sure you join us for the live interactive Q&A session at the end of the webinar, where Rob, Sheri and Mark will be able to answer your questions. When registering for this webinar you are accepting sharing your contact details with both Artificial Solutions and Vonage.

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