The Power of Bot Localization: Going Beyond Translation

Presented by

Joaquim Bargalló, Head of Customer Success at Artificial Solutions

About this talk

Conversational design for rapid global rollouts, done in multiple languages is an enigma. Most conversational AI initiatives are unconnected and can't roll out new functionality or new markets instantly. We can. With Teneo it is possible to have an original version in one language, and be able to launch another, typically reusing about 80% of the original build with no need to start from scratch. For example, the specific language structures and models for an English-speaking Company can be easily ported to operations in Poland, Sweden, Russia or Japan. In this webinar, we will discuss: • Is translation the best option when adding another language to my solution? • How and when should I localize solutions? • How do I maximize the use of resources as the solution grows? Join Joaquim Bargalló, Head of Customer Success at Artificial Solutions, as he explains why localization provides a better strategy to scale and maintain solutions in different languages and for different markets. Joaquim will share his experience managing multi-language projects and discuss how companies such as Shell, Skoda and Swisscom are using Teneo to enjoy the advantages that our localization feature can provide for your team.

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Artificial Solutions® is the leading specialist in enterprise-strength Conversational AI, a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice, text, touch or gesture input. Designed for the global enterprise, the company’s advanced conversational AI platform, Teneo®, allows business users and developers to collaborate on creating sophisticated, highly intelligent applications that run across 86 languages, multiple platforms and channels in record time. The ability to analyze and make use of the enormous quantities of conversational data is fully integrated within Teneo, delivering unprecedented levels of insight that reveal what customers are truly thinking. Artificial Solutions’ conversational AI technology makes it easy to implement a wide range of natural language applications such as virtual assistants, chatbots, speech-based conversational UIs for smart devices and more. It is already used daily by millions of people across hundreds of private and public sector deployments worldwide. For more information visit