Why year-round payer success hinges on the next quarter

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Presented by

Tony Lauro, Director, Security; Don Cullinane, Regional Director; Michael King, Customer Success; Bridget Meuse, Major AE

About this talk

A record high number of insured Americans – 84% – report that they want to select a health plan during open enrollment. Almost two-thirds say they will spend up to three hours researching health benefits on payers’ sites. But imagine that they all do so at the same times. During open enrollment season, payers need to scale quickly from a few hundred to hundreds of thousands of users, all the while securing member data and ensuring application availability. Patients have more, and higher, consumer expectations than ever before when they shop for their healthcare, meaning a seamless experience is more important than ever before. Learn how to provide just that with the Akamai team as they answer questions and share best practices to ensure keeping infrastructure available, scalable and secure.
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