In a Matter of Hours, Telco Contact Center Relocated to a Different Continent

Presented by

Ryan Moss, Customer Success Manager, Liora Herman, Director Partner Marketing

About this talk

CORONAVIRUS CONVERSATIONS WITH KRYON: As coronavirus causes chaos everywhere, one of Kryon’s customers - a large global telecommunications company - had to close an outsourced contact center located in APAC with almost no notice, and subsequently needed to transfer the relevant skills and knowledge to their US-based contact center teams immediately. Find out how implementation of remote Attended Automation processes helped them be up and running within a couple of hours.

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Kryon's mission is to revolutionize intelligent Robotic Process Automation (RPA) by delivering enterprise customers with a unique full-cycle solution which first discovers business processes and then continuously optimizes them for a seamless, superior RPA experience.