The Exploring 20s – Digital, OneOffice & the Rise of Hyperconnected Ecosystems

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Presented by

Elena Christopher, Senior Vice President-Research, HFS

About this talk

The pandemic forced the world to embrace digital ways of working and transacting. As we contemplate our decidedly digital future, we must accept there will be no snap back to our former realities. In this session, Elena Christopher shares some of HFS Research’s latest and greatest insights to sketch out the vision for the decade ahead. Guideposts on this adventure include: ∙ The “now” imperative is digital optimization to drive superior business outcomes ∙ The 2025 imperative is unmatched stakeholder experience – employees, customers, and partners – driven by end-to-end organizational alignment across front, middle, and back. This is the OneOffice mindset ∙ The back-end of the 20s heralds the rise of hyperconnected ecosystems - collaboration across multiple organizations with common objectives around driving completely new sources of value

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