Karen Mae C. Ching, AWS | Vitaly Rybalkin, JSC Renaissance Insurance Group | Daniel Peled, Kryon | Julie Shafiki, Kryon
Digital transformation in the fiercely competitive banking, financial services and insurance (BFSI) sector requires unprecedented levels of speed, intelligence, agility, and efficiency. BFSI companies need to reach new heights when it comes to seamless customer experience. There’s no room for failure, as more mature players in the industry are losing customers to the more innovative, digital-first upstarts. Not only are they nimbler and more tech-savvy than veteran companies with legacy infrastructure to support, but they are laser-focused on creating the best online customer experience possible.
Customers have high expectations and want to be able to quickly and easily open a new account, check their balances, review investment opportunities, or check the status of insurance claims from any device, anytime. This is where RPA can make a real impact, accelerating digital transformation and taking the burden off of BFSI employees.
RPA as-a-Service enables automation and management of critical processes without the need to go onsite. Kryon works closely with customers to automate vital processes and get them into production within a few days, not months. Cloud-based RPA can immediately improve operational efficiency and customer experience and maintain business continuity.
Vitaliy Rybalkin of Renaissance Insurance will share insights into how the insurance company’s digital transformation priorities and acceleration timetable changed due to the effects of the pandemic. AWS expert Karen Mae Ching will discuss how enterprise cloud adoption supports digital transformation by making vital business applications easier to access. And Daniel Peled of Kryon will share his thoughts on whether the automation industry is fully ready for the cloud.