Process Discovery and Process Mining – Revealing Your Process Blind Spots

Whether it’s your first step into process excellence or if you are already an expert in the field, process discovery can help you gain the visibility you need in your business processes. In this webinar, we will discuss how Process DiscoveryTM can work as a stand-alone solution to help you discover your business processes, and also how it can be used in synergy with, and as a complementary solution to your process mining tool. In addition, we will go further into depth, and discuss the blind spots of process mining solutions, and how you can bridge these gaps with Process DiscoveryTM. Making sure that your process excellence and automation initiatives throughout your business processes are only that much more impactful. We will explore the following: - How to use Process Discovery to map client journeys - How to integrate Process Discovery to have an end-to-end business workflow - How to zoom-in and out into a process to identify your automation / optimization hot-spots