HP/HIMSS Webinar: Improving Care Coordination through Digitization

Presented by

Daniel Colling, Global Head, Healthcare Industry Solutions & Practice - HP Inc.; Laurene Foley, Director of Patient Access

About this talk

Improving Care Coordination through Digitization: One Healthcare Organization’s Steps for Success: Clinician burnout is fast becoming an epidemic in the U.S. healthcare system. As noted in a recent Medical Economics survey, 68% of physician respondents reported feeling burned out at the moment, largely because of paperwork, regulatory demands and electronic health record (EHR) documentation.1 Such feelings are not limited to doctors: Nurses, too, are reporting high levels of emotional exhaustion and job dissatisfaction.2 To provide the highest quality care to patients, provider organizations need to complete the various – and often complex – steps involved not only to schedule surgeries, collaborate with specialists and provide outside referrals, but also to connect with local service, rehabilitation and social work agencies. The multi-faceted nature of many care coordination steps is not visible to the patient, but when they don’t occur, for whatever reason, patient satisfaction suffers. This webinar will share Cape Cod Healthcare’s journey on how they overcame challenges involving care coordination and share best practices so that you can have the right information for the right people when and where you need it, to ensure the right engagement points happen and patients get the care they both expect and need. - Best practices for implementing a secure patient information exchange platform to digitize paper-based clinical workflows - Results and feedback from deployment of digital solution - In current heightened landscape of increased pressure of clinician’s time, digitizing paper-based workflows can be scaled through automation Recorded on September 15, 2020

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