HP Services Care Pack: Preparing For The Unexpected In The New Normal

Presented by

Mike Cummins- Senior Director, Mike Blanchard - Business Development Manager & Jermain Maldonado -Business Development Manag

About this talk

The pandemic is presenting trying times for everyone, including IT staff. It’s always been difficult for IT to support the hundreds or thousands of devices their employees use, but when they were all in the office at least IT had a fighting chance. Now with most employees working from home – or somewhere other than the office – IT still has to diagnose and troubleshoot problems remotely which represent new obstacles to overcome. Watch the HP PC Services team discuss the challenges this distributed workforce presents – from accidents, to support to home, and employee experiences.  Recorded March 4th, 2021
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