Name: [Fintech Talk] Creating customer satisfaction for the future!
Start: 2021-07-28T08:00:00Z
End: 2021-07-28T08:00:22.000Z
Location: BrightTALK
Rating: 3

As customer expectations and wants for simple ways to pay and do banking are driving the future of financial services, our mission is to enable you to offer state-of-the-art Digital Payments and Authentication Solutions. Or in a nutshell: Payments your customers will love!
With a legacy in securing payments, on this channel we will share expert views and hands-on insights on Future Banking. 
Did you know? Giesecke+Devrient (G+D) technology is unconsciously used by billions of people every day! With more than 700 global Banks putting their trust in G+D and our offerings, we enable secure and convenient transactions for everyday usage. 
Founded in 1852 in Leipzig as a printer of bank notes, now with HQ in Munich, G+D is a global powerhouse in payments - be via cash, card or digital services. Our safe payments technology, elegantly combined with smooth customer experiences throughout the whole customer journey, secures the daily life use of financial services. And also creates customer obsession for our clients! 
We are: pioneers in payments, industry leader and innovating partner for the financial sector!

Join the discussion as Fintech industry experts address the latest trends and developments in the Banking and Payments industries.

Discover what opportunities the financial service providers are capitalizing on, and how to offer state-of-the-art payments technology. You'll learn about:

- How new technologies are driven by the way customers are benchmarking their banking experience based on their non-financial services with easy access and “on the fly” touchpoints
- How businesses can lever on this approach and be a champion
- The keys to success and create a sustainable business model


Moderated by::
Gabrielle Inzirillo, Head of Market Development, Abu Dhabi Global Market

Panelists: 
Carsten Wengel, Head of Sales and Distribution, Giesecke+Devrient
Jason Maude, Chief Technology Advocate, Starling Bank

[Fintech Talk] Navigating the Banking & Payments Landscape

When it comes to digital payments, there are two priorities that spring to mind - security and consumer experience. They are intrinsically linked, and vital for a successful payments space. Customer behaviour in the digital payment ecosystem is constantly evolving as more and more consumers adopt digital payments over Cash on Delivery (COD). In fact, Accenture has predicted that $7 trillion worth of transactions will have moved from COD to cards and digital payments by 2023. With this in mind, securing everyday digital payments has never been so important.

Though security and consumer experience are linked and tend to facilitate one another - strong security provides customers with greater confidence - security can often come with intricate processes and complicated tools that have a negative impact on your customer experience. The question is, how can you boost your security solutions without harming your consumer experience?

In this session, we will discuss:
•  The secret to secure token lifecycle management
•  How to safeguard your consumer experience while also focusing efforts on securing digital payments for risk and fraud prevention
•  How to secure your digital payments
•  And more!


This discussion will be moderated by: Gabrielle Inzirillo, Head of Market Development, Financial Services Regulatory Authority (Financial Technology Unit), Abu Dhabi Global Market
Panelists: 
Jukka Yliuntinen, Head of Digital Solutions, G+D Mobile Security
Tony Craddock, Director General of the Emerging Payments Association
David Shinkins, MD, Global Head Cash Management Sales, Corporate Banking, Barclays

[Digital Payments Talk] A Guide to Securing Everyday Digital Payments

When it comes to e-commerce and payment, the biggest concern is cart abandonment at the checkout. In this talk you will learn how to easily tackle the challenges when it comes to authenticating customers at the checkout and become a conversion winner, leveraging on Tokenization and Strong Customer Authentication.

[Authentication] Simplifying the e-commerce checkout process

Environmental changes due to human intervention are some of the most critical challenges we will face in the coming years, one that will require great efforts from every part of society to solve. Here consumers are ready to take on this challenge: In a recent survey, more than 80% felt it was ‘important or extremely important’ for companies to design environmentally conscious products. 
G+D fully embrace this challenge and partner with Fintechs and banks shaping strategies to become leaders in the quest for environmental change. And in this Fintech Talk, Rüdiger Vogt and Jessica Wood discuss the importance of sustainability strategies for Fintechs by giving hands-on advice and present actual use cases that will make an environmental change.

[Fintech Talk] Why it is important with a sustainability strategy

Convenience and security go hand in hand in the way we pay today. Customers expect payment on the fly and easy authentication. That is why implementing Strong Customer Authentication needs to enable a seamless customer experience. As a part of this, G+D is presenting a new way to safeguard the customer. 
With our novel solution Convego®tap, utilizing EMV cards for Strong Customer Authentication your customers will love to use your services!
In this webinar, hosted by Andy Ramsden and presenting Frank-Michael Kamm, both champions when it comes to Authentication topics, you will get first hand insights on G+D’s new solution, its commercial impact on your business, and the customer benefits. #futurebanking

[Authentication Talk] Utilizing Payment Cards for Strong Customer Authentication

In this deep dive interview with Gabrielle Inzirillo, Head of Market Development, Abu Dhabi Global Market and Andy Ramsden, Head of Global Solution Sales at Giesecke+Devrient, will give you all the latest insights you need to know about securing digital payments, including:

• How have customer expectations changed for digital payments and banking
• How can Tokenization enhance the customer experience
• What challenges do the new demands present to issuers

[Digital Payments Talk] Securing Everyday Digital Payments

[Fintech Talk] The importance of a sustainability strategy

With shopping shifting from brick-and-mortar to online, the amount of payment frauds have increased. For customers, updating and handling payment credentials and personal data at the checkout can be a real conversion killer. For online merchants, storing this type of data opens up for great risks if data breaches occur. With card-on-file tokenization, the customer can pay frictionless without having to worry about where sensitive credentals are stored, or have to update expiring card data. For online merchants, no payment data is stored making the checkout process not only more secure but also quicker. 
In this talk, our digital payment champions Jukka Yliuntinen and Dietmar Maierhöfer will take you behind the scenes and give insights in how this is done.

[E-Com Talk] Optimized checkout boosting your conversion rates

Join the discussion as Fintech industry experts address the latest trends and developments in the Banking and Payments industries.

Discover what opportunities the financial service providers are capitalizing on, and how to offer state-of-the-art payments technology. You'll learn about:

- How new technologies are driven by the way customers are benchmarking their banking experience based on their non-financial services with easy access and “on the fly” touchpoints
- How businesses can lever on this approach and be a champion
- The keys to success and create a sustainable business model


Moderated by::
Gabrielle Inzirillo, Director, Fintech (EMEA), Plug And Play Ventures

Panelists: 
Carsten Wengel, Head of Sales and Distribution for Financial Solutions, Giesecke+Devrient
Jason Maude, Chief Technology Advocate, Starling Bank

Customer centrism isn’t a buzzword anymore: It is the silver bullet in order to win the race when developing innovative financial services. In this talk between Rüdiger Vogt, Head of Payments 4.0, and Alastair Thompson, Head of Business Development, you will get the latest and the greatest news on what products, solutions and services G+D have in hand for FinTechs, neo-banks and challengers who puts the customer experience first!

[Fintech Talk] Creating customer satisfaction for the future!

Authentication

cardtech

Fintech

Payments

paytech

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[Fintech Talk] Creating customer satisfaction for the future!

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About this talk

Giesecke+Devrient - Future Banking