Name: Elevate Salesforce Field Service Lightning with Conga & SharinPix
Start: 2020-07-07T03:25:00Z
End: 2020-07-07T03:25:44.000Z
Location: BrightTALK
Rating: 0

Your success drives everything we do – and we mean everything. That’s why we offer the industry’s broadest portfolio of applications, data, security and infrastructure services. And that’s why we’ve built a deep bench of passionate, proactive experts across the world’s leading technologies — delivering unbiased solutions to help you thrive in a complex, multi-cloud world. Your purpose is our purpose.

In recent Enterprise Strategy Group (ESG) market research, 87% of companies agree that their application environments will become distributed across more locations over the next two years, as migration to public cloud continues. 

Logical byproducts of this trend are data and app portability challenges across disparate locations. 81% agree this is a prevalent issue, which re-tuning and enabling greater data agility may solve. 

In this custom Fireside Chat, Scott Sinclair, ESG Practice Director, joins Matt Ferris from NetApp and Jeff DeVerter from Rackspace to discuss several methods with which to improve data agility and freedom in your environments.

You don’t want to miss this exclusive event, so register now and stay tuned as Sinclair, Ferris, and DeVerter examine:
• The definitions of data agility and data freedom
• Why data control is essential to data freedom 
• Data control best practices 
• And how multi-cloud influences data agility & freedom.

Establishing Data Agility and Freedom in the Modern Enterprise

Join Rackspace Technology and SkyKick in our exclusive webinar to explore strategies and best practices for Microsoft 365 cloud backup. In today's digital era, safeguarding critical data stored in the cloud is essential. Our experts will highlight the importance of cloud backup for Microsoft 365, discussing risks and challenges faced by organizations. Discover the benefits of an efficient cloud backup solution designed for Microsoft 365, protecting against accidental deletions, ransomware attacks, and data loss.

Learn from real-world examples and case studies as we delve into architecting a robust backup and recovery strategy. Gain insights into data retention policies, backup frequency, recovery options, storage optimization, and cost minimization. Discover the role of automation and monitoring in ensuring the integrity and availability of Microsoft 365 data.

This webinar is ideal for IT professionals, business owners, and decision-makers seeking to establish a comprehensive Microsoft 365 cloud backup strategy. Enhance data protection measures and secure your organization's most valuable asset—its data. Join us and master Microsoft 365 cloud backup.

Mastering Microsoft 365 Cloud Backup: Strategies and Best Practices

With each application architecture having its own benefits and challenges, how do you know which one is right for your organization?

Join us in this webinar where architecture experts from AWS and Rackspace provide guidance on designing and implementing SaaS architectures to achieve tenant isolation, tiering, and identity management and discuss the importance of security in SaaS solutions. 

You will learn how to select the right architecture for your business needs and gain practical tips for maximizing SaaS security in your organization. Topics covered include:
• 3 SaaS isolation strategies to consider
• 6 core architecture concepts to follow
• The downsides of sharing app resources with other tenants and how to overcome these “noisy neighbors” 
• Everything you need to know about tenant tiering
• AWS SaaS resources you can take advantage of

Unraveling SaaS architecture: How to select the one that’s right for you

Legacy delivery models are costly and time-consuming to maintain, hindering your organizational growth. But what about a SaaS approach to approach to product delivery?

Join us in this webinar from Rackspace and AWS to learn how to become a SaaS master. This talk will cover:
• What are the characteristics of a successful SaaS model?
• Strategies for developing your SaaS offering
• How to scale your SaaS business & understand vital metrics
• How AWS & Rackspace can help you in your SaaS journey

Tune in now!

SaaS mastery: Everything you need to know about the SaaS delivery model

The companies that make sustainability core to their business will be the ones that thrive in the years to come. More than ever, customers are prioritizing sustainable businesses with their purchasing decisions. If you don’t make ESG an integral part of your business model, you will lose market share.

Join us in this discussion to learn how Rackspace Technology and Microsoft are partnering to make it easier for your business to become more sustainable by focusing on monitoring and improving your environmental, social equity, and economic metrics. 

This webinar will cover:
• How to leverage the power of cloud data to reduce your carbon footprint and positively impact the planet
• How to effectively track your energy consumption across your entire organization
• A holistic view of sustainability on the cloud
• Which application infrastructure consumes the least amount of energy?
• How to monitor your sustainability initiatives

Accelerate your sustainability journey with ESG monitoring

With Industry 4.0, managing manufacturing data is crucial for advanced data analytics. 80% of global manufacturing leaders are prioritizing the improvement of their data management landscape according to a workforce survey by EY.

However, at present, many industrial businesses and technology leaders face a complex data estate, including disparate data sources, a skills shortage, and poor data governance, making it difficult to deliver business impact with production data. 

In this webinar, we will discuss how to simplify your data operations, unlock the potential of your data, reduce costs, optimize operations, and accelerate sustainability initiatives.

We will cover these topics in the webinar: 
• Leveraging data analytics for predictive maintenance
• Improving supply chain management with real-time data insights
• Optimizing inventory management through data analysis
• Improving Environmental and Social Performance using Advanced Analytics
• IIoT Smart Factory Accelerators

Manufacturing Analytics: Optimizing Operations with Real-Time Insights

Ever wished of becoming an IT superhero?  A deployment of Microsoft Teams as part of your Modern Workplace Transformation will certainly help.  In Episode 4 of our Modern Workplace series, Jeff Kingry and Jeff Lizerbram will not only cover ways to grant users access to modern productivity tools, but also how to do it in a way to protect and fortify your organization. To top things off, the "Jeffs" will show you ways to integrate Artificial Intelligence into Teams in an organizationally responsible way.

Microsoft Teams: Become a Superhero and Fortify Your Modern Workplace

Let's explain how businesses can leverage Amazon CloudFront, Lambda@Edge, AWS Shield, and AWS WAF to improve their application performance and security on the AWS cloud platform.

This presentation discusses how Amazon CloudFront, a global content delivery network (CDN), can help businesses accelerate their content delivery by caching at 450+ edge locations worldwide. It also highlights the benefits of using AWS WAF, a web application firewall, and AWS Shield, the anti-DDoS service, to protect applications from common web exploits and attacks.
Presented by:

Igor Kushnirov, Senior Solutions Architect, Edge Services, Amazon Web Services
Igor is a Senior Solutions Architect on the Edge Services team at AWS. He has been with AWS for two and a half years and he is passionate about helping customers build scalable solutions to optimize and secure content delivery to their users. Outside of work, Igor enjoys skiing, playing tennis, watching shows on Amazon Prime and spending time with his family.

Amazon CloudFront and AWS WAF – "Improve edge performance and security on AWS"

Reviewing the importance of reducing latency and enhancing application performance, particularly in scenarios where response time is critical. It argues that AWS provides solutions to these challenges that result in the best experience to end-users, thereby reducing latency and improving response time.

Presented by:

Alan Erdley, Innovative Senior Business Development Manager, AWS
Alan is a Senior Edge Go to Market Specialist based in Boulder, CO and is a subject matter expert on Amazon CloudFront, AWS Global Accelerator, and AWS Perimeter Protection services. Before joining AWS, Alan led go to market efforts and led product development at several edge computing and video encoding companies.  In his spare time, Alan enjoys spending time with his family and enjoying the many outdoor activities that Colorado has to offer including biking, hiking, and skiing.

Milliseconds matter: Edge networking to turbocharge and secure your applications

Understand the market's and customers' needs to stay on top with Perimeter Security, Content Delivery, and Edge Computing’s comprehensive perspective.

This topic highlights the significance of Perimeter Security, Content Delivery, and Edge Computing and their potential to transform businesses and industries by improving performance and security of data and applications accessed by end-users. Additionally, it emphasizes the need for businesses to adapt to changing market trends and customer preferences to remain relevant and successful.

Presented by:

Jeff DeVerter, Chief Technology Officer, Rackspace Technology
Jeff has 25 years of experience in IT and technology and has worked at Rackspace Technology for over 10 years. Jeff is a proven strategic leader who has helped companies like American Express, Ralph Lauren, and Thompson Reuters create and execute against multi-year digital transformation strategies. During his time at Rackspace Technology, Jeff has launched and managed many of the products and services that Rackspace Technology offers, as well as supporting merger and acquisition activities to enhance those offerings.

Jose Mendoza, Head of Americas Partnerships - Edge Services, AWS
As a seasoned partner strategist, Jose Mendoza spearheads developing and implementing GTM strategies for AWS Edge partners in the Americas. He leverages his expertise to equip these partners with the tools and resources necessary to create tailored Edge offerings that cater to customers' needs. With a knack for forging partnerships that drive growth and scale businesses, Jose has been a driving force behind numerous telecom and tech companies' success before his role at AWS.

Edge Services: Market insights and customer challenges

Continuing our journey into the Modern Workplace, in this episode, we will be covering Microsoft 365's Exchange Online.  Known as one of the most commonly migrated workloads to Modern Workplace, Exchange Online continues to evolve into the best-in-class messaging platform trusted by billions (not a typo!).  From messaging security, protection, compliance and archiving to best practices, our solution architects will explore it all.  By the end of the session, you will have a better understanding of how Exchange Online can improve your organization's email management and communication and the steps involved in migrating to this cloud-based solution.

Revolutionizing Email Management with Microsoft 365 - Episode 3

Cloud modernization is a complex, multi-phase journey that requires considerable investment. Despite economic uncertainties, 24% of organizations are spending more than $12 million on public cloud, according to the Flexera 2023 State of the Cloud Report. And over half of these respondents (51%) already store data in the public cloud.

The commitment is there. But the growing pains are real. For example, many organizations struggle with application dependencies, technical feasibility, rightsizing instances and optimizing migration costs. 

If you’re facing these challenges, join our webinar, “How to Modernize Your IT Operations on Microsoft Azure.” Learn about:
• The business limitations of legacy technologies
• How to leverage the right database modernization journey for your cloud needs
• How to prepare your data for advancements in cloud technology

Presented by Rackspace Technology:
Travis Runty, CTO, Public Cloud, Rackspace Technology
Jeff DeVerter, Chief Technology Evangelist, Rackspace Technology

Source: 1. Flexera 2023 State of the Cloud Report (https://info.flexera.com/CM-REPORT-State-of-the-Cloud)

How to Modernize Your IT Operations on Microsoft Azure

You can name numerous trends and new technologies businesses utilize to get ahead: data lakes, machine learning, artificial intelligence, the internet of things, serverless architectures, edge computing, augmented reality, etc.

Regardless of your current strategy, all these advancements rely on modern data architecture. As your business tries to keep up with change, you need an effective data management strategy, or you could be left behind. 

In this On the Air, we explore how Rackspace + Microsoft can help you embrace a data strategy that adds value to your organization. Rackspace Technology's Matthew Lathrop and Jason Rinehart and Microsoft's Luke Fangman talk about the cornerstones of driving more value from your organizational data in a modern data estate, the next evolution in IT.

What we discuss:
- Top trends among companies innovating with data
- The people, processes, and technology needed for your modern data estate
- How Rackspace + Microsoft help companies innovate with data

On the Air: Driving Value from Your Data in Times of Change

In Episode 1, Josh Tarbox covered all productivity workloads that can be modernized to Microsoft 365 cloud services. This journey can be broken down into manageable steps, and typically begins with having a good plan for managing identities.  
In Episode 2, Jeff Lizerbram will cover the options of transforming identities to leverage cloud services, the types of cloud or hybrid identities that would work best for you, and most importantly, how to secure them.

Modern Workplace Transformation with Microsoft 365 - Episode 2:  Identity

Data analytics is becoming increasingly important for the manufacturing industry and by 2023, it is predicted that the global manufacturing market for data analytics is expected to reach $14.4 billion. According to Aberdeen Group, manufacturers who use predictive analytics experience a 30% reduction in maintenance costs and a 70% increase in equipment uptime.

Join our webinar to learn more about latest trends, best practices, and innovative solutions for data-driven decision-making in the manufacturing industry:

• Leveraging data analytics for predictive maintenance
• Using machine learning for quality control and defect detection
• Improve supply chain management with real-time data insights
• Increase productivity and reduce downtime through predictive analytics
• Optimise inventory management through data analysis

The Data-Driven Journey To Manufacturing Data Excellence Webinar

Introduction to modernizing your on-premises workloads with Microsoft 365 solutions

Modern Workplace Transformation with Microsoft 365 - Episode 1

Does your business have technicians regularly in the field? Do your customers request tangible reports of potential issues and corrective actions?

Join experts from Rackspace Technology and Conga as they discuss how you can empower your Field Technicians to respond to your customers faster, and with more detail.

This tech-talk includes:

- Maximising your Salesforce Field Service Lightning application with the integration of Conga and SharinPix
- Live demonstration with real use cases
- Best practices for generating and sending service reports 

Conga’s solutions drive automation and integration across organisations and industries to accelerate business and streamline processes.  Create, share, store, and track faster—from anywhere.

- Accelerate time to sale
- Gain better sales forecasting and business knowledge
- Create a better customer experience through the entire lifecycle
- Eliminate friction points that slow business

SharinPix brings the power of an image to Salesforce. Allow your technicians take Salesforce on-the-go while giving them the ability to snap pictures out in the field. Features include:

- Camera Access - access to phone camera within the Salesforce Mobile and Field Service Lightning applications
- Photo Storage - ability to take multiple photos in real time and store in Salesforce for later upload 
- Better Communication - achieve better communication with your customers with 'before and after' photos of completed job

Elevate Salesforce Field Service Lightning with Conga & SharinPix

Rackspace

Salesforce

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Customer Experience

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Elevate Salesforce Field Service Lightning with Conga & SharinPix

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