Elevate Salesforce Field Service Lightning with Conga & SharinPix

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Presented by

Paul Milinkovic | Director Application Services, Patrick Sturgis | Senior Salesforce Engineer

About this talk

Does your business have technicians regularly in the field? Do your customers request tangible reports of potential issues and corrective actions? Join experts from Rackspace Technology and Conga as they discuss how you can empower your Field Technicians to respond to your customers faster, and with more detail. This tech-talk includes: - Maximising your Salesforce Field Service Lightning application with the integration of Conga and SharinPix - Live demonstration with real use cases - Best practices for generating and sending service reports Conga’s solutions drive automation and integration across organisations and industries to accelerate business and streamline processes. Create, share, store, and track faster—from anywhere. - Accelerate time to sale - Gain better sales forecasting and business knowledge - Create a better customer experience through the entire lifecycle - Eliminate friction points that slow business SharinPix brings the power of an image to Salesforce. Allow your technicians take Salesforce on-the-go while giving them the ability to snap pictures out in the field. Features include: - Camera Access - access to phone camera within the Salesforce Mobile and Field Service Lightning applications - Photo Storage - ability to take multiple photos in real time and store in Salesforce for later upload - Better Communication - achieve better communication with your customers with 'before and after' photos of completed job
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Rackspace Technology is a leading end-to-end, hybrid, multicloud, and AI solutions company. We design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies. Learn more at https://www.rackspace.com/