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Improving Customer Satisfaction through Analytics

Discover how tapping into precious data distributed across multiple systems in the service provider world can result in amazing business results. Join Calix and SCTelecom, a Kansas-based telecommunications provider, to learn:

-How data analytics and machine learning are changing the service provider landscape

-Why leveraging analytics intelligently across all business functions is becoming essential for growth

-What new approach SCTelecom is taking to drive revenue and subscriber satisfaction
Recorded Jul 23 2019 49 mins
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Presented by
Pam Ferguson
Presentation preview: Improving Customer Satisfaction through Analytics

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  • Improving Customer Satisfaction through Analytics Recorded: Jul 23 2019 49 mins
    Pam Ferguson
    Discover how tapping into precious data distributed across multiple systems in the service provider world can result in amazing business results. Join Calix and SCTelecom, a Kansas-based telecommunications provider, to learn:

    -How data analytics and machine learning are changing the service provider landscape

    -Why leveraging analytics intelligently across all business functions is becoming essential for growth

    -What new approach SCTelecom is taking to drive revenue and subscriber satisfaction
  • Are You Providing the Best Managed Wi-Fi Experience? Recorded: Jun 12 2019 61 mins
    Pam Ferguson - AVP, Subscriber Experience at Calix
    Wi-Fi is the foundation of the connected home for consumers; yet, it’s often a source of frustration. With this year’s release of the new Wi-Fi 6 standard – combined with a strong Managed Wi-Fi offer – you can reverse subscriber frustration while also tapping into new revenue streams.

    Learn:

    *What’s different about Wi-Fi 6 and why it matters to your subscribers
    *The importance of offering Managed Wi-Fi and its connection to the new Wi-Fi 6 standard
    *The cloud-based and in-home solutions available to you to offer your subscribers the best Wi-Fi experience in 2019
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Calix platforms empower our customers to build new business models, rapidly deploy new services and make the promise of the smart home and business a reality.

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  • Title: Improving Customer Satisfaction through Analytics
  • Live at: Jul 23 2019 6:00 pm
  • Presented by: Pam Ferguson
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