Want to unlock a better subscriber experience? Your network might hold the key.

Presented by

Tom Schroer, Calix Services Marketing | Silver Star Communications | Calix Customer Success

About this talk

Understanding and acting on the signs from your network is a big part of making your organization proactive as well as allowing you to see the benefits to your operations and subscriber experience. Reliability plays a big role in your subscriber’s Quality of Experience perception, and are you doing all you can to make sure that happens. In this webinar, we’ll discuss how Silver Star is getting proactive in keeping their subscribers communicating when they may need it the most as well as other examples where proactive Remote Monitoring techniques can help subscribers stay connected and your operations run smoother.

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