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Demo: Why Choose Netop for Remote Support?

In this live demo, we'll showcase the unique capabilities and latest security features of Netop Remote Control for supporting a remote workforce efficiently and safely. Learn about scaling up remote work at your organization with:

- Time-based access
- OnDemand sessions with iOS and macOS support
- Confirm Access via Email for unattended devices
- Application whitelisting

and more features. For IT directors, help desk managers, network security pros, CISO, CIO and CSO audiences.
Recorded Apr 29 2020 33 mins
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Presented by
Sam Heiney, Director of Product Management, Netop Tech
Presentation preview: Demo: Why Choose Netop for Remote Support?

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  • Calculating the ROI of ATM Remote Management Jun 16 2021 2:30 pm UTC 60 mins
    Sam Heiney, Director of Product Management, Netop Tech
    A partner event with more details to come.
  • LIVE DEMO: User Authentication and Authorization Best Practices May 27 2021 2:00 pm UTC 45 mins
    Sam Heiney, Director of Product Management, Netop Tech
    In this live demo, learn how role-based access controls keep your networks and devices secure and can drive remote access efficiencies.
  • Healthcare: Secure Remote Access Requirements Apr 21 2021 2:00 pm UTC 45 mins
    Sam Heiney, Director of Product Management, Netop Tech
    Learn about cybersecurity best practices in healthcare for remotely accessing servers, specialized devices, telehealth data and more.
  • Using ATM Remote Management to Improve Business Agility Mar 31 2021 2:00 pm UTC 45 mins
    Sam Heiney, Director of Product Management, Netop Tech and Grant Hallam, Senior Engineer at HSBC Global Services Canada
    Adaptation is key to success in turbulent times, and the ability to quickly respond to changes makes all the deference in the banking and financial services industry. The more advanced and geographically dispersed an organization is, the greater need for advanced tools and capabilities to adapt to whatever challenges arise in real time.

    In this webinar presentation with Grant Hallam, Senior Engineer at HSBC Global Services Canada, we discuss the role remote access plays in:
    - Effective deployment, patching and troubleshooting across geographies
    - Preparing for failures and other challenges using remote ATM management
    - Improving device uptime for widely distributed ATMs with quick problem diagnosis, break-fix and remote re-imaging
    - Managing the ATM lab environment for local and/or global teams

    Register today for this live webinar, ideal for IT director, IT manager, CISO, CSO, and remote support roles in banking, insurance, financial services and related industries.
  • Work from Home Securely with the Netop Portal Recorded: Dec 10 2020 26 mins
    Sam Heiney, Product Solutions Director, Netop Tech
    Surveys often show that businesses are unprepared for evolving cyberthreats. While they face the same threat landscape as larger enterprises, SMBs lack their resources and have to do less with more. That begins with using the right tools and processes for cybersecurity and remote access.

    Join us for a webinar about remote access tools, when to use a VPN, RDP or VNC connections vs something more secure, how to keep remote employee connections secure, audit logging best practices, and other security considerations. This webinar is ideal for IT directors, IT managers, help desk managers, remote support technicians, CISOs CIOs and CSOs.
  • Demo: Why Choose Netop for Remote Support? Recorded: Nov 18 2020 32 mins
    Sam Heiney, Director of Product Management, Netop Tech
    In this demo, we'll showcase the unique capabilities and latest security features of Netop Remote Control for supporting a remote workforce efficiently and safely. Learn about scaling up remote work at your organization with:

    - Time-based access
    - OnDemand sessions with iOS and macOS support
    - Confirm Access via Email for unattended devices
    - Application whitelisting

    and more features. For IT directors, help desk managers, network security pros, CISO, CIO and CSO audiences.
  • How to Calculate ROI for Remote Access Tools in Retail Recorded: Sep 23 2020 33 mins
    Sam Heiney, Director of Product Management, Netop Tech and Barry Cox, Global Product Line Manager at Toshiba
    Remote access has become an essential tool for retail businesses during COVID-19. But with tightening budgets, it's harder than ever to justify investing in new software solutions. Join Sam Heiney, Director of Product Management at Netop Remote Control and Barry Cox, Global Product Line Manager at Toshiba for a live webinar discussing the hard numbers used to calculate ROI for remote access in retail.

    - 3 year POS remote access ROI calculation
    - Cost reduction, business agility, risk mitigation and compliance
    - Investment costs across devices, including implementation and support
    - Calculating ROI

    This is a can't-miss webinar for IT directors, POS solution engineers, automation and test enablement, store systems managers, CIO, CISO, help desk managers and more.
  • 10 Common Remote Access Errors to Avoid Recorded: Sep 17 2020 29 mins
    Sam Heiney, Director of Product Management, Netop Tech
    Learn about 10 common misconfigurations that can make remote access not just slow, but susceptible to cybersecurity risks. Here, we'll cover the best practices for network security, access controls, authentication and more.
  • Live Demo: 10 Favorite Remote Access Features Recorded: Aug 25 2020 46 mins
    Sam Heiney, Director of Product Management, Netop Tech
    Join our live demo where we showcase the top 10 features Netop Remote Control customers use on a daily basis to keep their remote access processes secure and efficient, including:
    - browser-based support features
    - multi-user sessions
    - integrated file transfer
    - permission elevation
    - custom security roles
    - user-confirmed access
    - pre-configured connections

    Register today for the event, ideal for IT directors, help desk and service desk leads, CSO and CISO audiences.
  • Third-Party Vendor Security and Risk Management Recorded: Aug 6 2020 33 mins
    Sam Heiney, Director of Product Management, Netop Tech
    How many vendors need at least some access to your network? For most businesses, service providers and other third parties are critical to success, but they can also introduce additional risks.

    Sign up for this webinar, where we cover the best practices for managing third-party risk using remote access software. Intended for IT directors, network security pros, CISO, CIO, and CSO audiences.
  • How to Securely Scale Up Remote Access Recorded: Jul 15 2020 21 mins
    Alberta Descalso, Customer Success Lead at Netop and Alex Sibincic, Sales Engineer at Netop
    With the recent surge in remote work, companies have scrambled to keep remote connections secure while over 4 million cyberattacks have afflicted organizations globally. Join us for a webinar where we explore how to securely scale up remote access and discuss how to:

    -Manage access controls for remote workers
    -Set Device Access
    -Set Network Access
    -Implement Processes and Monitoring
    -Control Vendor Remote Access
    -Consider Use Cases and Procure Licenses

    This webinar is intended for IT directors, network security pros, CISO, CIO, and CSO audiences.
  • Secure Remote Access in Retail Recorded: May 27 2020 43 mins
    Sam Heiney, Director of Product Management, Netop Tech and Barry Cox, Global Product Line Manager at Toshiba
    In this webinar, retail and security experts from Toshiba Global Commerce Solutions and Netop Remote Control will discuss in depth the reality of the challenges retailers are facing – and how to address them to protect employees, customers and the business itself.

    Using the right technology solutions, processes and managed services, it’s possible for retailers to quickly adjust and adapt to the changing business environment:

    -Secure remote access
    -Managed services
    -Implementation and ongoing support

    Suggested audience: retail industry IT directors, network security pros, CISO, CIO, and CSO audiences.
  • Remote Access in Industrial Environments Recorded: May 27 2020 91 mins
    Paul Herda, Sales Manager Northern Europe
    Register for this Industry Days live webinar and learn about the current implementations of IT remote access solutions into Industrial Environments.

    Industry practiced architectures, like Virtual Private Networks (VPN), video conferencing, remote access and control software, Virtual Desktop Publishing (VDI) will be discussed, with high-level pros and cons on each option.

    Current implications of work-from-home market trends will be introduced in discussion with focus on privacy regulations and IT challenges in a live Q&A.

    Suggested audience: manufacturing industry
    - IT directors
    - Network security pros
    - CISO
    - CIO
    - CSO
  • 8 Must-Have Remote Desktop Features Recorded: May 13 2020 39 mins
    Sam Heiney, Director of Product Management, Netop Tech
    Remote access is more important than ever as workplaces are becoming more distributed - a trend that began long before the COVID-19 crisis and is expected to accelerate. However, these remote connections have become a common target for hackers. Basic remote access tools like RDP and VNC are vulnerable to flaws and exploits. Even popular tools like TeamViewer and LogMeIn also have weaknesses that can put your business at risk.

    In this webinar, learn about the 8 essential capabilities your remote access software should have to keep your business network secure:

    - Centralized authentication
    - Advanced access control
    - Application whitelisting
    - Closed user groups and secure deployment packages
    - Secure tunneling
    - Flexible configurations and integrations
    - Centralized dashboard
    - Robust logging

    For IT / help desk / service desk directors, network security pros, CISO, CIO and CSO audiences.
  • 10 Common Remote Access Errors to Avoid Recorded: May 6 2020 29 mins
    Sam Heiney, Product Solutions Director, Netop Tech
    More employees are working from home during the COVID-19 crisis, but they still need remote access to files and resources. In this webinar we cover the 10 common misconfigurations that can make remote access not just slow, but vulnerable to security threats.

    - Putting secure devices on the internet
    - Using a VPN when you should be using remote access software
    - Using too many remote access tools
    - Leaving unnecessary ports open on your firewall
    - Neglecting to secure LAN-based communications
    - Not implementing access control best practices
    - Granting overly broad access to remote users
    - Ineffective password management
    - Allowing shared accounts or credentials
    - Inadequate event and audit logging

    Learn how to reduce risks with these best practices for network security, access controls, authentication and more. Intended for IT directors, network security pros, CISO, CIO and CSO audiences.
  • Demo: Why Choose Netop for Remote Support? Recorded: Apr 29 2020 33 mins
    Sam Heiney, Director of Product Management, Netop Tech
    In this live demo, we'll showcase the unique capabilities and latest security features of Netop Remote Control for supporting a remote workforce efficiently and safely. Learn about scaling up remote work at your organization with:

    - Time-based access
    - OnDemand sessions with iOS and macOS support
    - Confirm Access via Email for unattended devices
    - Application whitelisting

    and more features. For IT directors, help desk managers, network security pros, CISO, CIO and CSO audiences.
  • Remote Access - Main Pillar of the Smart Factory Recorded: Apr 22 2020 61 mins
    Paul Herda, Sales Manager Northern Europe
    Join us for a live webinar and Q&A where we look into how remote access is used by engineers and technicians in Smart Factories to perform technical engagements.

    Learn about:
    - Existing concepts
    - Security concerns
    - The impact of present-day travel and work restrictions
    - Summary of benefits of remote access in manufacturing

    For IT directors, network security pros, and CISO, CIO and CSO audiences in the manufacturing sector.
  • Checklist: VPN vs Remote Access to Keep Your Network Secure Recorded: Apr 21 2020 21 mins
    Sam Heiney, Director of Product Management, Netop Tech
    As more businesses adapt to remote workers, the default tool for remote connections is often the trusty VPN. But does a VPN provide the security you need? Cyberthreats are on the rise during the COVID-19 pandemic, as malicious actors target employees who connect from home via VPN.

    In this webinar, we cover some common concerns around VPN vulnerabilities, and share a checklist that can help you evaluate whether a VPN is sufficient, or if a more secure solution is needed:

    - It’s complicated to administer, protect, and set policies for your VPN architecture.
    - You need to access devices that are isolated or kept off the network.
    - Your IT team needs to support remote workers on shared or open networks.
    - Sometimes you want to limit vendor access to a specific application or device.

    This webinar is for IT directors, network security pros, CISO, CIO, and CSO audiences.
  • Data Privacy Beyond CCPA and GDPR: Best Practices for Remote Access Software Recorded: Mar 4 2020 37 mins
    Sam Heiney, Director of Product Management, Netop Tech
    Since GDPR went into effect, European companies have been hit with 281,000+ cases and $126.9 million in fines - so far. Now, California's Consumer Privacy Act (CCPA) is in effect as of January 1. Whether your company is already compliant or planning to be, one thing is clear: inaction is not an option. At least 11 U.S. states will soon pass data privacy laws, with more states and countries sure to follow.

    Companies need to implement data privacy best practices. Instead of scrambling to follow the next wave of compliance rules, these best practices will safeguard your consumer data, build trust, help comply with existing legislation, and be prepared for all of the upcoming local, federal and international laws. This webinar covers the data privacy best practices for remote access software.
  • Third-Party Vendor Security and Risk Management Recorded: Jan 23 2020 34 mins
    Sam Heiney, Director of Product Management, Netop Tech
    How many vendors need at least some access to your network? For most businesses, service providers and other third parties are critical to success, but they can also introduce additional risks.

    Sign up for this webinar, where we cover the best practices for managing third-party risk using remote access software. This webinar is intended for IT directors, network security pros, CISO, CIO, and CSO audiences.
Connect with confidence to any device, platform, or network.
Netop offers the most secure remote access software available, enabling IT professionals to quickly connect to any device from anywhere in the world. Remote desktop management and remote support have never been so efficient, flexible, and secure.
Learn more at www.Netop.com/RemoteSupport

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  • Live at: Apr 29 2020 8:00 pm
  • Presented by: Sam Heiney, Director of Product Management, Netop Tech
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