Name: Eliminating Underwriting Territories: Is it Possible?
Start: 2023-04-13T15:00:00Z
End: 2023-04-13T16:01:06.000Z
Location: BrightTALK
Rating: 4.8

Interactive panel discussions with experts in the (re)insurance space, moderated by the Insurance Insider Team. Ask questions and take part in polling.

What are the impacts on fixed income and private assets for insurers admist market volatility?

Uncertainty seems to be the only constant for insurers these days. Against a backdrop of high inflation, continuing geopolitical tension and a patchy economic outlook, managing an insurer’s investment portfolio requires a full view spectrum of the entire end to end insurance lifecycle.
In a free to view webinar, offered in partnership with S&P Global Intelligence, our expert panel will discuss what is informing smart insurers’ investment strategies – and how accepted wisdom no longer holds.

Topics up for discussion include:
• From inflation to geopolitical, what are the most worrying macro-economic signals that insurers are monitoring?
• As more attractive yields on fixed income securities work through, how are insurers responding?
• How far will insurers go in raising their risk tolerance in light of increasing private assets?
• What insurance business trends are influencing investment decisions, for example to do with liquidity and ALM?
• How important is sustainability on the agenda for CIO/CFOs on the investment frontline?
• What regulatory developments could affect insurers’ investment allocations in the future, for example around IFRS 17 or evolving Solvency II rules?
• Regional bank failures stoked fear of a banking crisis recently; what ‘known unknown’ keeps our panel members awake?

Speakers:
Joe Pursley, Head of insurance, Americas, for Nuveen (part of TIAA) 
TBA

Moderator:
Ben Dyson, Insurance Reporter, EMEA, S&P Global Market Intelligence

Mastering Market Volatility: Insights into Insurer Investments

Insurance and risk management professionals picked PFAS or “forever chemicals” as their top concern in Verisk’s 2023 Emerging Issues Bracket Challenge

As evidence of forever chemical’s potential harm continues to grow, so does litigation. While lawsuits so far have focused mostly on chemical manufacturers, litigation is continuing to spread to companies that work with forever chemicals. This can include companies making non-stick cookware, carpeting, firefighting foam and even raincoats. With settlements already reaching $1 billion, what should insurers be thinking about when it comes to forever chemicals? 
Join Insider Engage, in partnership with Verisk, for a free webinar at 10:30 ET/15:30 BT on June 28 as we explore the implications that forever chemicals hold for insurers.
Discussion questions include: 
What are forever chemicals and what are the risks?
What lines of insurance may be impacted?
Could this be the ‘next asbestos’ to face the insurance industry?
How should insurers be responding? 

Panel: 
Eric Gesick, Liability Analytics Leader, Verisk
Neil Beresford, Partner, Clyde & Co.
Raji Bhagavatula, Principal, Milliman
Moderator: Meg Green, Managing Editor, Insider Engage

The Looming Threat of Forever Chemicals

It is time to see data as a powerful enabler in a new collaborative business environment. Insurers and reinsurers are faced with managing increasingly volatile global risks while searching out value and improving margins. Innovative approaches to data lie at the heart of the solutions they are seeking.

Geopolitical, macroeconomic, financial and climate-related factors are exacerbating what is already a challenging property catastrophe market. In the face of this volatility, all key players are reassessing their exposures, pricing, and deployment of capital, putting a sharper focus on resilience and value. At the heart of this is unleashing the potential of real collaboration and global data integration between claims, underwriting, reserving, capital, and catastrophe management.

In this new world, data have never been more important as the connector. Data integration and a customised view of risk is moving centre stage in the rapidly accelerating transformation journey of the property catastrophe market to seize existing and new opportunities.

This new approach is about much more than merely hauling data out of the industry’s traditional silos. Embedded in this is a reverse intelligence, giving re/insurers a fresh visibility of their global risk exposure with the sharpened clarity of previously under-exploited data. This can lead to the creation of capital efficiencies, which allow the pursuit of growth opportunities and increase shareholder value.

Key objectives
•Build understanding of the enormous potential of the new era of data integration
•Learn how to improve margins and generate better returns for investors
•Identify opportunities for refining pricing using the enhanced visibility of risks

Unleashing the Potential: Harnessing Data for Resilience and Value

The natural catastrophe protection gap -- uninsured losses as a share of total economic losses -- has narrowed over the past 30 years, but is remains large. Only one in every three dollars of catastrophe losses are backed by insurance, according to Munich Re. 

Despite the impact of climate change, a population shift to more vulnerable areas, and the increase in severity and frequency of natural catastrophe losses, some insurers see the protection gap as an opportunity.  The gap is wider in emerging markets, but consumer interest in purchasing new forms of insurance is nearly three times as high in emerging markets compared to developed markets, EY found.

Join Insider Engage, in partnership with EY, 10:30 ET/3:30 BST on Thursday, May 25, as we consider the risks and opportunities facing insurers as they focus on closing the protection gap.

Discussion questions include: 
--Overview: what is the protection gap? Where is it most severe?
--How are insurers changing their underwriting to offer more protection?
--What creative new products or distribution channels are coming to market?
--What role can insurance-linked securities play?
--Are there areas or risks that are uninsurable? 
--What are the challenges of launching private-public partnerships to help manage risk? 

Panelists include:
Isabelle Santenac, EY Global Insurance Leader
Gianfranco Lot, Chief Underwriting Officer P&C Re, Swiss Re
Guenter Kryszon, Global Executive Underwriting Officer of Property, Markel
Penny Seach, Group Chief Underwriting Officer, Zurich Insurance Company

Moderator: 
Meg Green, Managing Editor, Insider Engage

The Future of Insurance: Closing the Protection Gap

Insurers face the often-competing challenges of lowering their expense costs while maintaining or improving their customer service. When insurers harness tools including artificial intelligence and machine learning to move to “touchless claims,” do they risk alienating their customers? 

Join Insider Engage, in partnership with Mendix, for a free webinar, 10:30 ET/15:30 BT, May 24, as we explore the benefits and potential pitfalls of touchless claims.

Discussion questions include:

• What are touchless claims?
• What are the benefits of automating claims?
• What challenges do insurers face in implementing touchless claims?
• What are the potential pitfalls of automating claims?
• How to best implement touchless claims?

Panelists:

Paul Fondie, Global Industry Principal, Insurance, Mendix
Robin L. Spaulding, Global Claims Lead, Capgemini
Shaughn McCluskey, Industry Specialist, Insurance, AWS
Moderator: Meg Green, Managing Editor, Insider Engage

The Right Touch(less) Claims

ChatGPT, an AI-powered chatbot that can respond to questions directly by understanding and generating text in a similar way to humans, has taken the world by storm. Just one example of a large language model, businesses are eagerly looking for ways to leverage conversational AI to extract more value from their day-to-day operations.

But what does the rapid adoption of large language models, like ChatGPT, mean for the insurance industry? Join Insider Engage, in partnership with Eigen Technologies, for a free webinar, 10:30 ET/15:30. BST, May 18, as we explore whether AI will be revolutionary or do the limitations – and the risks – still outweigh the impact. 

To help answer this, our expert panel will discuss the following questions:
•             What are large language models like GPT-4, BERT, and ChatGPT, and how are they being used by the insurance industry?
•             What opportunities lay ahead for insurers using these models?
•             What are the risks associated with using this technology today and in the future?
•             How can insurance companies leverage this technology to their advantage?

Panelists: 
Chris Mullan, SVP of Product, EigenTech
Bill Keogh, Operating Partner, Eos Venture Partners
Jennifer Hobbs – VP, Lead Data Scientist for Zurich North America
Sridhar Manyem, Senior Director, Industry Research and Analytics, at AM Best
Moderator: Matt Scott, Insider Engage

Hype or game-changer? What does AI really mean for the insurance industry?

Threats of recession, bank failures and entrenched social inflation are creating a myriad of challenges for businesses, their insurance brokers and directors’ and officers’ underwriters. Join Insider Engage, in partnership with AXIS, for a free webinar 10 a.m. ET, Tuesday, May 16, as we explore the growth potential of the private D&O, crime, fiduciary, employment practices liability insurance and transactional liability markets.
Discussion questions include:
--Overview of the state of the D&O market
--Public vs. private D&O: where are the growth opportunities? 
--What’s driving claim complexity?
--Where are the largest claims coming from?
-- How are new tech tools and AI being harnessed to help underwriting?

Panel:
Mark Paccione, EVP, AXIS Capital
Maurice Pesso, Partner, Kennedys Law
Yamilé C. Rodriguez, Senior Vice President and Team Leader, Financial Services Group/Private & Nonprofit Practice - Aon
Benjamin Falk, North America Commercial Middle Market Leader – FINEX, WTW

Moderator: Meg Green, Managing Editor, Insider Engage

Headaches, Stress and Sleeplessness:  D&O Dynamics in Today’s Market

The re/insurance industry has enjoyed many years of “cheap” capital, but those days are gone. Rising interest rates and lower valuations are putting pressure on re/insurers to improve their returns or face restricted access to capital markets. Join Insider Engage, in partnership with KBRA, for a compelling webinar, 10:30 a.m., Wednesday, May 10, as we explore how the re/insurance industry must find ways to maintain balance sheets to support business growth.
Discussion questions include:
--How rising interest rates are impacting how re/insurers are viewed by the private and public markets
--How the growth of expansion of direct asset manager investments in the re/insurance industry might impact the market
--The impact on mergers & acquisitions from a rising cost of capital
--Potential challenges to insurance-linked securities
--The important role that capital management plays in a company’s credit rating
Panel:
Peter Giacone, Senior Managing Director, KBRA
Andy Marcell, CEO, AON Reinsurance Solutions
Jerry Theodorou, Director, Finance, Insurance and Trade Policy Program, R Street
Stuart McMurdo, CEO of Reinsurance for SCOR’s Property & Casualty (P&C) division

Moderator: Meg Green, Managing Editor, Insider Engage

Re/Insurance Balance Sheets Under Fire

How will new and emerging technologies impact insurers across Europe?

The insurance space has undergone intense technological change in recent years as a centuries-old industry adapts to rapidly evolving customer needs and a new competitive landscape. 

Join our panellists to learn how digital technology is transforming the insurance industry as it seeks to streamline operations, improve customer engagement and drive growth.  Learn how insurers can improve underwriting efficiency through automation and how new data sets can bring greater accuracy to pricing and risk transfer.  We will also examine how companies can improve the customer experience while also gaining a competitive advantage in this new environment.

 For who:
This webinar is targeted at all professionals within the European insurance sector.  Participation is free but subject to prior registration.

Why participate:
-- Learn about the digital resources and capabilities insurers need to compete today.
-- Find out how technology can facilitate and accelerate entry into new markets. 
-- Be updated on the latest regulatory challenges insurers face as they ‘go digital’. 
-- Understand ‘co-opetition’ as partners compete and collaborate simultaneously.

Speaker: 
Maren Josefs, Associate Director, Financial Services Group, EMEA, S&P Global Ratings
Magdalena Ramada, PhD, Senior Director,  InsurTech Innovation Leader - Willis Towers Watson’s Insurance Consulting and Technology
Paolo Cuomo, Director, Gallagher Re


Moderator – Ben Dyson, Insurance Reporter, S&P Global Market Intelligence

The Future of Insurance: AI, Automation & Digital Transformation in Europe

Whilst conditions in the market have changed dramatically since half-year 2022, FTI Consulting’s European Insurance M&A Barometer for 2022 shows that the dealmaking pace set last year has largely continued, setting new record volumes. While insurance transactions are not always officially announced, which may mean volumes are understated, 2022 witnessed a continued increase in European M&A activity in the insurance industry, with 435 deals announced compared to 379 in 2021 and 285 in 2020. As rising interest rates start to bite and debt financing becomes more expensive amidst the looming recession threat the opportunities for certain deals may start to narrow. Whether valuations reduce as a result remains to be seen. Despite prevailing conditions, high levels of ‘dry powder’ in the market, built up during the pandemic period from record fundraising rounds, continue to enable Private Equity funds and Private Equity-backed portfolio companies to deploy capital to suitable opportunities, albeit more cautiously.

Join Insider Engage, in partnership with FTI, as we discuss the M&A landscape in 2023 in a free webinar to be held on March 22nd, Wednesday. 3pm GMT.

Discussion questions include:  
1.  A review of the European Insurance M&A 2022 highlights
2.  Macro outlook and impact on deal activity and valuations
3.   US cross-border broker acquisitions and new wave of consolidation in Continental Europe
4.  Perspectives on the P&C legacy market
5.  The influence of Private Equity

Speakers:
• Rory O’Brien – Senior Managing Director, Co-Leader Global Insurance Services, FTI Consulting
• Herman Klein Wassink, Senior Advisor, Insurance M&A, FTI Consulting 
• Michele Titi-Cappelli, Partner, Goldman Sachs
• Ryan Brown – Deputy CEO, PIB Group
• Phil Bulgin - Chief Restructuring Officer, Zurich Insurance Group

Tailwinds or Headwinds for European Insurance M&A - A View from the Top

Following on from our December event on how to win the war for talent, our next Insider Progress hones in on a key generation needed to succeed: the mature workforce.
The London market and the wider (re)insurance industry has an ageing workforce. Over the past twenty years, in the UK more widely the employment rate for people aged 50 to 64 along has risen from 56% in 1993 to 73% at the start of 2020.

Join Insider Progress, in partnership with AIG, Arch, and EY at 3:00 PM GMT/10:00 AM EST on February 23, 2023 for a free webinar where we will discuss how the market can empower its older employees and make the most of their experience and expertise. 

Discussion points include:
• Tackling unconscious age bias in the industry
• Supporting 'Generation Experience' as an employer – the differing needs of a mature workforce
• Age-friendly recruitment – do current practices need an overhaul?
• The success of returner programmes for older candidates

Speakers:
Barbara Schonhofer MBE, Founding Partner, Harlschon
Sally Bucknell, Director - 'Future of Work’ function, EY
Dr Emily Andrews, Deputy Director for Work, Center for Aging.
Kirsten Valder, Chief Administrative Officer, Arch

Moderator:
Rachel Dalton, Senior Reporter, Insurance Insider

Age Inclusivity and Empowering a Mature Workforce

With a majority of reinsurance contracts renewing on January 1, reinsurers, cedants and brokers faced a hectic – and late -- renewal season. In addition to macroeconomic and geopolitical volatility, reinsurers faced an increased frequency of extreme weather events in recent years, which has resulted in some reinsurers shifting away from natural catastrophe to more profitable classes of business. Rising inflation and a looming recession were among the hot topics during this renewal season, as well as cedants’ increased demand for reinsurance against a backdrop of tighter capacity. 

Join Insider Engage, in partnership with KBRA, at 10:30 ET/3:30 BT on FEB. 7, 2023 for a free webinar that looks at how the January 1 renewals have impacted the market. We’ll consider issues including a possible recession, reinsurers’ shifting risk appetite, and capacity shortages that are driving higher rates and more complex negotiations.

Overview of Jan. 1 renewal market process
Update on capacity: where was the market tighter? 
 Where do you see it going for the remainder of 2023?
Was there adequate capacity?
What did you see in rates, terms and conditions? 
What is the impact of the changing risk appetite landscape?
How is the possible recession impacting the market? 
Will Lloyd’s reduce the capacity of its syndicates if they can’t obtain adequate reinsurance cover? 
What is the impact of the currency volatility on reinsurance markets? 
How is Hurricane Ian impacting the market?

Panelists: 
Carol Pierce, Senior Director, Insurance, KBRA
Jean-Paul Conoscente, CEO,  SCOR P&C
Nick Dranchek, EVP, Capital Management, BMS Group
Lisa Butera, Managing Director, Swiss Re
Moderator: Meg Green, Managing Editor, Insider Engage

Pricing, Capacity and Recession: 1/1 Renewals Aftermath

Against headwinds including raising inflation, increasing natural catastrophe claims, and growing competition, Property and Casualty (P&C) insurers are facing increasing pressure to write profitable business. While insurers often focus on improving their catastrophe and actuarial modeling for accurate yet profitable premium predictions, improving back-office functions like manual underwriting processes, and ensuring seamless experiences for policyholders to pay premiums and receive claims, could also have an impact. For instance, a recent study shows that certain P&C insurers could increase their revenues by up to 28% within five years, reduce claims payouts by as much 19% and cut policy administration costs by as much as 72% by implementing digital technologies in their operations. Innovative insurers are striving to provide this seamless inbound and outbound payments experience by using digital platforms that are aligned with customer’s preferences to potentially boost policyholder retention and acquisition. 

Join Insider Engage, in partnership with Worldpay from FIS, for a free webinar, 10:30 ET, Nov. 17, as we explore how digitizing premium payments and claims disbursements could help shave points from insurers’ loss adjustment expenses and combined ratios, while improving the policyholder experience.

 --What challenges do your customers face when buying a policy? 
--How failing to meet changing customer habits will cost you business?
--How removing friction from your payment systems lowers customer acquisition costs?
--The best products to leverage with digital payments now?
 --Why allowing customers a broader choice to pay the way they prefer best could reduce your costs?

Panel:
Alex Orechoff, Vertical Growth Director, Financial Services, Worldpay from FIS
Clement Demetz, Chief Financial Officer from SCOR
Phillip McGriskin, CEO, Vitesse PSP Limited
Julian Schoemig, Co-Founder and CEO, Diesta

How Digital Payments Can Help Improve Insurers’ Profitability

Some insurers are struggling to meet the growing consumer demand for fast, digital solutions. Consumers are expecting an “Amazon-like” experience, and look for fast, easy-to-use digital platforms -- and insurers who fail to deliver that experience may fall behind. Join Insider Engage, in partnership with Airkit, for a free webinar, 12:30 ET/9:30 PT, Nov. 9, 2022 where we explore how insurers are boosting customer satisfaction and retention by providing easy-to-use digital interfaces.

Discussion questions include:
•             How insurers are reducing the time to create a digital solution from months or a year down to a few weeks;
•             How mailing a 20- or 30-page form is being replaced by a link to digital document;
•             How to reduce first notice of loss from days to minutes;
•             How to decrease errors in forms from 40-50% down to zero;
•             What insurers should consider when looking for a low-code solution provider


Panelists:
Frank Golden, Strategic Leader, Airkit
Lauren Dieterich  | Senior Vice President, Head of Operations; Crum & Forster Surplus & Specialty Lines
Neil Owen, Global Head of Claims from SCOR
Grant Andrew, Vice President of Customer Success at Munich Re Automation Solutions
Parimal Kumar, Head of Technology, Claims and Shared Services, QBE

Moderator:
Meg Green, Managing Editor, Insider Engage

How Insurers Are Giving Customers An ‘Amazon-Like’ Experience

Workers’ comp writers face challenges including the ongoing pandemic and inflation, plus the unknown impact of new technology. While the workers’ comp system continues to remain profitable -- and outperform other property/casualty lines -- unlike the rest of the market, rates are softening. Join Insider Engage, in partnership with Markel, as we explore the opportunities and challenges facing workers’ compensation writers in a free webinar, 10:30 ET, Oct. 26. 


Discussion questions include:
What are current market conditions?
What trends are you seeing? 
What are you seeing in rates – new vs. renewal business? 
What challenges face writing new business? 
How has the pandemic/work from home impacted business? 
How is the line performing?
Could you discuss how the broker consolation is impacting business? 
How is technology impacting the acquisition of new business? 
How are digital solutions like application programming interface (APIs) impacting the business?

Speakers:

Mike Muma – Managing Director, Small Commercial Underwriting
Lauren Emmons – Strategic Relationship Manager at Tarmika
Scott Menath – Managing Partner and Commercial Lines Producer at Menath Insurance
Jeff Eddinger, Senior Division Executive at NCCI

Host:
Meg Green, Managing Editor - Insider Engage

New Challenges, New Opportunities Facing Workers’ Comp

The female proportion of people in leadership positions across Lloyd’s businesses has increased by one percentage point to 30% in the past year, according to the Corporation’s latest figures.

The latest version of Lloyd’s culture dashboard revealed progress towards the market target of 35% female representation in leadership positions – including the presence of boards and executive committees and direct reports to the latter. With just over a quarter of businesses (26%) in the market have met or exceeded the 35% target, and 63% have increased the proportion of female leadership in the past year.
Join our webinar discussion on Women in the C-suite: Addressing the market shortfall, in partnership with AIG & Arch, as our experts provide insight on addressing the market shortfall, ensuring momentum continues and addressing any areas of weakness, to maintain the unique ability to attract, connect and grow the best talent in the industry.

This session will focus on practical ways in which companies can progress when it comes to female representation, with discussion points including:
• Why has progress been so slow?
• The importance of role modelling – if you can’t see it, it’s hard to be it
• Breaking down the barriers to female career progression
• Hiring and promotion – are we recruiting most effectively? Balancing meritocracy with the need to increase gender balance
• Bringing women back into the market after career breaks

Details:
Date: Wednesday, 5th October 2022
Webinar Discussion: 3:00 – 4:00pm BST

Presenter: 
Catrin Shi, Editor-in-Chief, Insurance Insider
Speakers:
o Sheila Cameron, Chief Executive Officer, Lloyd’s Market Association (LMA)
o Patrick Tiernan, Chief of Markets, Lloyd’s
o Adrian Cox, Chief Executive Officer, Beazley

Women in the C-suite: Addressing the Market Shortfall

Underwriting is the foundation of the insurance industry. Optimizing underwriting and underwriting operations is crucial to the success of a carrier and any intermediary with binding authority.  
 
While tremendously important, the underwriting workflow still has several unresolved pain points relating to data compilation, analysis, input, and rekeying. Intelligent automation is the solution to these challenges, and can lead to an increase in productivity, performance, and profitability.  
 
AI-powered intelligent automation solutions automate these repetitive tasks, eliminate manual rekeying, alleviate bottlenecks, and free up time for higher-priority work. But to reap these benefits you must successfully implement an effective solution into your underwriting workflow. This can seem like a daunting undertaking, but it doesn’t need to be.  Join this free webinar, in partnership with Eigen Technologies, 4 pm BST, Sept. 29, 2022, to hear from industry experts on their approach to implementing intelligent automation solutions.  
 
What you’ll learn from this webinar: 
•             How to identify the processes that will benefit most from automation 
•             How to choose the right technology partner for your business 
•             How to set and manage stakeholder expectations 
•             What the implementation challenges are and how to overcome them  
•             How to harness the power of AI without losing the human touch

Speakers: 
Chris Mullan, Principal Product Manager, Eigen Technologies
Mark Patterson, Partner, Deloitte
Guenter Kryszon, Global Executive Underwriting Officer, Property - Markel
Nanditha Nandy, Head Analytics Impact+ L&H Global - Swiss Re

Moderator: Matt Scott, Insider Engage

How to Implement Intelligent Automation So It Truly Works in Underwriting

Property insurers underwrite homes and businesses based on geography, using zip codes, census blocks, or in some places, an entire county, to create a base rate. But within those territories, buildings may have a vastly different risk profile based on how close they are to wildfire zones, fire stations, or water sources.  Is it time for insurers to begin harnessing geospatial underwriting – the ability to rate an individual property based on its specific location? 

Join Insider Engage, in partnership with Guidewire, for a free webinar, 8 am PT, 11 am ET, 4 pm BT on April 13, as we explore the opportunities and challenges of using geospatial data to develop more accurate rates and maximize profitability.
Discussion questions include: 
--Overview of how properties are underwritten today
--Where underwriting territories fall short
--What geospatial tools are available to improve underwriting today
--What geospatial tools still need to be created
--What regulatory challenges do insurers face when moving to geospatial underwriting
--What is the future for geospatial rating

Speakers:
Tammy Nichols Schwartz, CPCU - Senior Director of Analytics & Data Solutions, Guidewire
Nickolas Alvarado, FCAS, Actuary - Property and Casualty Practice, Milliman
Darren Govender, Vice President – North America Market Lead, Analytics, Swiss Re

Moderator:
Meg Green, Managing Editor, Insider Engage

Eliminating Underwriting Territories: Is it Possible?

Underwriting

Property

geospatial

insurance

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Eliminating Underwriting Territories: Is it Possible?

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