How Happy Are You With Your Customer Service?

Presented by

Gabe Larsen and Matthew Freedman, Kustomer

About this talk

Kustomer, the customer service CRM platform helps contact centers and businesses reimagine service and support in today’s customer-first world. At NRF 2020 Kustomer's VP of Growth, Gabe Larsen, and Enterprise Account Executive, Matthew Freedman, discuss why Kustomer is the premiere next generation customer service platform.

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Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view. Today, Kustomer is the core platform of some of the leading customer service brands like Ring, Rent the Runway, Glossier, Away, Glovo, Slice and UNTUCKit.