Managed Service Providers Need to Ramp Up Now

Presented by

Eric Cook, Paul Bates

About this talk

Given the burden of supporting a remote workforce while accelerating digital transformation, IT operations teams will lean more heavily on the expertise of their managed service providers to navigate the new normal. In a recent survey, more than 90 percent of technology leaders expect to use managed service providers for technical expertise and knowledge, enhanced security and cost optimisation. It all starts with the right level of visibility, intelligence and optimization. This interactive Tech Talk will focus on ways to accelerate innovation with hybrid operations monitoring and management - from discovery to resolution. We'll cover: * Creating a true single pane of glass * Reducing incidents by 90%+ * Service innovation * Tool consolidation * Increasing your profit per contract
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With OpsRamp, IT operations and DevOps teams can get the visibility, control and insights they need to maintain availability, drive application performance and keep digital experiences running smoothly. Chaos is a fact in modern IT, but it can be controlled, with OpsRamp’s hybrid monitoring, event and incident management, and process automation capabilities.<br> Want to try it yourself? Visit to learn more.