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OpsRamp Platform Summer 2020 Release

The OpsRamp Summer 2020 Release introduces new synthetic and cloud monitoring capabilities for identifying and resolving user performance issues across business-critical applications and services. Watch this on-demand webinar and get to know all the new IT Ops management platform enhancements including:

New synthetic monitoring: The Summer 2020 Release improves digital experience monitoring with transaction latency breakdown for easier identification of specific steps that contribute to user experience issues, HTTP response header logging for web performance insights, and customizable transaction steps for better context on web service incidents.

Expanded cloud monitoring: OpsRamp currently offers more than 140 integrations across leading public cloud providers such as AWS, Microsoft Azure, and Google Cloud Platform (GCP). The OpsRamp Summer 2020 Release helps cloud engineers monitor and optimize cloud infrastructure with support for 22 new AWS services, including AppStream, Cognito, EventBridge, GuardDuty, Lex, OpsWorks, and SageMaker.

AIOps: Enterprise IT can build trust and visibility with alert sequencing explainers that describe how the machine learning algorithms work. Alert sequence policy status shows model training progress at each stage of the event management lifecycle.

Syslog Event Ingestion: OpsRamp can now consume, process, and analyze Syslog events so that IT teams can better analyze system behavior and troubleshoot business-critical services with the right context.

New Alert Integrations. OpsRamp now offers out-of-the-box alert integrations for AppDynamics, Microsoft Systems Center Operations Manager, Sumo Logic, and Sysdig adding to the platform’s existing integration ecosystem.

Hear from the OpsRamp product gurus and dive into a comprehensive demonstration of what's new.
Recorded Jun 29 2020 52 mins
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Presented by
Curt Thorin, Michael Fisher, Darren Cunningham
Presentation preview: OpsRamp Platform Summer 2020 Release
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  • ITOps to Digital Ops Evolution Recorded: Mar 25 2021 44 mins
    Jim Lampert, OpsRamp; Ankur Jalpota, Wipro
    Enterprise IT operations teams have reached the tipping point where traditional ways of working are no longer meeting business and customer needs. In this live video chat, OpsRamp VP of Service Provider Sales Jim Lampert & Solutions Architect RK Kukunuri, along with Wipro Global Head of BSM & AIOps, Ankur Jalpota, discuss key tenets of modern digital operations.
  • IT’s 2021 Agenda: Revolutionary, Reactionary or Both? Recorded: Jan 13 2021 40 mins
    Polly Traylor - Corporate Communications, Mark Settle - CIO/Author
    Most IT groups received praise in 2020 for enabling business operations to continue throughout the Covid crisis. What will it take to be successful in 2021? Seven-time CIO Mark Settle shares his perspective on leadership challenges and opportunities in the coming year, using insights from our fall Operations survey.
  • OpsRamp Platform Fall 2020 Release Recorded: Nov 19 2020 32 mins
    Polly Traylor, Jeff Kollmann, Michael Fisher
    The OpsRamp Fall 2020 Release delivers a frictionless user experience with rapid onboarding of cloud infrastructure, curated dashboards, expanded support for containerized applications, and new process automation functionality.

    UX Redesign: The OpsRamp platform delivers a transformed user experience to reduce manual configuration efforts and deliver faster time to metrics for IT operations teams.

    Curated Dashboards: Auto monitoring includes the creation of dashboards, which comes in a brand-new interface and is built on a new dashboarding model based on the Prometheus Query Language (PromQL).

    Expanded Container and Cloud Monitoring Support: OpsRamp is extending its cloud native monitoring capabilities to support the detection and monitoring of applications running in containerized workloads.
    Remediation & Automation: OpsRamp introduces powerful new IT process automation capabilities to save time and improve governance including human interaction for automated workflows and automated workflow monitoring.
  • How Great IT Ops Can Revive Businesses In 2021 Recorded: Nov 18 2020 35 mins
    Polly Traylor - OpsRamp, David Ishmael - Trace3
    Digital Innovation. Extreme Reliability. Awesome User Experiences. All must be delivered in a world of budgetary constraints and a raging pandemic. What should Infrastructure & Ops leaders do to crack the code? We chat with David Ishmael, VP of intelligent operations at Trace3 on how to create a compelling plan for next year.
  • CloudOps: From Discovery to Resolution Recorded: Nov 5 2020 38 mins
    Wael Altaqi, Darren Cunningham
    Are you able to observe, monitor and act upon cloud assets - wherever they are? In this Tech Talk, we'll discuss the role of cloud operations and review OpsRamp's unique capabilities for hybrid infrastructure discovery, monitoring, service maps, remote consoles and remediation. This Tech Talk will showcase the collective value of a unified IT operations management platform, reviewing multiple OpsRamp features and tying them to the most common CloudOps workflows.
  • Keeping Your CMDB Up To Date in Distributed Times Recorded: Oct 30 2020 47 mins
    Scott Minnis - Beyond20, Wael Altaqi and Darren Cunningham - OpsRamp
    The configuration management database (CMDB) is meant to be a single source of truth to link IT elements with the application processes that underlie the business services. In the age of ITIL, a common repository to store information about your hardware and software assets, made sense. But with today's dynamic and distributed hybrid IT infrastructure, how do you keep your CMDB up to date? Should you even try?

    In this Tech Talk, the experts from Beyond20 and OpsRamp will discuss the future of the CMDB and demonstrate the power of unified IT service management (ITSM) and operations management (ITOM).
  • The Love/Hate Relationship with Legacy Software Recorded: Oct 29 2020 37 mins
    Polly Traylor - Corporate Communications, Bhanu Singh - SVP, Ciaran Byrne - VP of Product Management
    Legacy systems have a bad rap. But let’s face it: enterprises rely upon them, especially in traditional sectors like financial services, transportation, manufacturing, logistics and government. How do you decide whether to keep, upgrade or outright replace legacy software? How do you balance new competitive needs with financial constraints in IT? OpsRamp’s senior product and engineering leaders, Bhanu Singh and Ciaran Byrne, will share their thoughts on legacy software --the good and the bad--in this live video chat.
  • Improve Website Performance and Availability with Synthetic Monitoring Recorded: Oct 23 2020 42 mins
    Michael Fisher, Darren Cunningham
    Any delay in the response time of your website can adversely affect user satisfaction and customer delight. OpsRamp synthetic monitoring allows you to track the performance of your websites and internet services and remove bottlenecks before they can affect your users. Irrespective of the geographical locations, OpsRamp lets you monitor the web services and triggers notifications for issues detected during monitoring so you can:

    - Take appropriate actions before your end users are impacted.
    - Improve customer satisfaction with better website uptime.
    - Detect errors before they affect the customer environments.
    - Test your throughput and latency between client requests and responses.

    Join this TechTalk to learn more about OpsRamp synthetic monitoring. What's new? What's next? This TechTalk with feature a glimpse into the roadmap with OpsRamp product management.
  • OpsRamp Using OpsRamp for SaaS Ops Excellence Recorded: Oct 22 2020 36 mins
    PVV Raju - Director of Cloud Operations, Polly Traylor - Director of Corporate Communications
    Like many of its customers, OpsRamp needs to ensure 24 x 7 availability and performance for key services and applications. Challenges include how to effectively manage multiple pods across different geographies, how to control access and security, and how to ease alert management and improve metrics such as response and resolution times. In this live video discussion, OpsRamp’s director of cloud operations, PVV Raju, shares best practices and tips from our internal use of OpsRamp.
  • IT Leadership in 2020 Recorded: Sep 30 2020 29 mins
    Polly Traylor - Corporate Communications, Varma Kunaparaju - CEO
    There’s never been a better time for sharp and compassionate leadership than the year 2020. IT leaders everywhere are rethinking plans and investments on the fly. Digital initiatives are continuing, although through a more targeted, tactical lens. Meanwhile, infrastructure resiliency and workforce productivity are key enablers to thrive and survive.

    Join us for a conversation with OpsRamp CEO Varma Kunaparaju to discuss:
    - Integral IT leadership topics
    - Key IT operations management trends
  • Lessons Learned in the CI/CD Journey Recorded: Sep 30 2020 30 mins
    Polly Traylor - Corporate Communications, Michael Fisher - Product Management
    Moving from Waterfall software development processes to Agile development is easier said than done. The journey is unique to each company. In this live chat, OpsRamp group product manager Michael Fisher shares tales from OpsRamp’s ongoing transition to a CI/CD lifecycle, including goals, challenges, surprises and lessons learned.
  • Avoiding Disaster with AIOps Recorded: Sep 24 2020 34 mins
    Polly Traylor - Corporate Communications, Neil Pearson - Principal Product Manager
    There’s a growing acceptance that artificial intelligence for IT operations (AIOps) is critical to maintain uptime and service levels as infrastructure has become more complex and users more demanding. AI-enhanced tools can filter and manage data from systems efficiently, and discover patterns that can solve issues faster and even prevent them. But as with any new technology there are risks that threaten ROI and adoption.

    Join us for this live video chat with two AI and IT operations experts who will discuss:
    - Where AIOps goes wrong
    - How to avoid disaster
  • Infrastructure Modernization: The Key to Successful Digital Transformation? Recorded: Sep 22 2020 48 mins
    Varma Kunaparaju, CEO of OpsRamp, Ron Dupler, CEO of GreenPages, Dave Widener CTO of MyHealthMath,
    IT is being asked to be an innovation center for the business, charged with uncovering new ways to add value. But how can IT embrace this new role while operating on traditional infrastructure? With budgets tight, is the answer to do more with your current technologies or invest in new approaches to optimize an increasingly hybrid reality? Or both.

    Hybrid Cloud Infrastructure. Software-Defined Infrastructure. Managed IT Services. What is the right approach to infrastructure modernization as you look to accelerate your digital transformation?

    Join the leaders of OpsRamp, GreenPages and MyHealthMath to discuss new approaches to IT infrastructure modernization and how it ties into your overall digital transformation strategy.
  • Hiring and Managing IT Staff During a Global Crisis Recorded: Sep 16 2020 37 mins
    Martha Heller, CEO - Heller Search Associates, Polly Traylor - Corporate Communications - OpsRamp
    Acquiring, retaining and optimizing IT talent has never been easy, but in 2020, there’s a whole new set of considerations for IT leaders and managers. Needs and priorities have shifted and that means new tactics for productivity, decision-making, and hiring.

    In this session, we will explore:
    - How IT operations teams are evolving
    - How to get the most value from your current team
    - How to prioritize hiring during Covid-19 disruption

    Martha Heller, CEO of Heller Search Associates and an expert on IT leadership and workforce, leads this discussion.
  • IT Operations Productivity Now and Beyond Recorded: Aug 27 2020 34 mins
    Polly Traylor, Bhanu Singh
    IT Operations teams are at the forefront of supporting enterprise needs for reliability and productivity in this era of remote work, while also supporting critical revenue-driving new digital initiatives. The tools they select and processes they adopt will be instrumental to outcomes in the coming months. Join us for a live video chat with Bhanu Singh, the product and operations leader at OpsRamp, to hear about emerging trends that will help IT Ops teams thrive amid chaos.
  • Addressing the Gap Between Development and Operations Recorded: Aug 19 2020 37 mins
    Polly Traylor - OpsRamp, Mark Hillyard - Beyond20
    On the August 19th RampChat OpsRamp and Beyond20 are coming together to address the negative impact that your business and innovation potential is suffering while you continue to allow your Development and Operations teams to operate in silos. There’s no reason to continue pretending the inefficiencies and lack of understanding between the two doesn’t exist. We’ll also address some practices, tips and tools you’ll want to consider to bring these critical roles closer to complement and support one another, and why now is the critical time for this change. Don’t wait! Register today before you’re left behind.
  • The 4 Phases of IT Operations Maturity Recorded: Aug 13 2020 61 mins
    Nancy Gohring, Senior Analyst, 451 Research; Jordan Sher, OpsRamp
    Join OpsRamp and 451 Research senior analyst Nancy Gohring for an insightful webinar on the four stages of IT operations maturity, and how you can advance your organization incrementally through each. In this webinar we’ll discuss:

    - The platform approach to ITOM including the rise of new organizational models in monitoring, management, and analytics.
    - Artificial intelligence adoption in the modern enterprise, dispelling some common myths and fallacies.
    - The journey to IT operational excellence and what it will take to move your enterprise forward.
  • Enterprise Service Management & IT Operations Management Coming Together Recorded: Jul 22 2020 45 mins
    Bobby McCullough - Flycast Partners, Curt Thorin, Darren Cunningham - OpsRamp
    IT Service Management (ITSM) has moved beyond IT and is now often referred to as Enterprise Service Management. Similarly, IT Operations Management (ITOM) has gone beyond disparate monitoring tools and single pane of glass promises to focus on the broader needs of digital operations. In this Tech Talk, FlyCast Partners will join us to discuss Enterprise Service Management - what's changed, what's next and how does it intersect with modern digital operations. As always, we'll discuss the new reality of today's remote IT operations and dive into an OpsRamp demonstration highlighting bi-directional integration with ITSM tools like Cherwell, Ivanti, and ServiceNow.
  • Improve Manageability of NetApp Infrastructure with AIOps-Powered IT Operations Recorded: Jul 16 2020 30 mins
    Graham Tetley, CTO at Maple Networks and Eric Cook, Director, EMEA Solutions Consulting at OpsRamp
    In this interactive webinar, we’ll review how Maple Networks and OpsRamp are bringing AI and machine learning to drive down the cost and complexity of monitoring and managing NetApp infrastructure stacks, such as Flexpod, FAS, and HCI.

    Learn how to:
    Significantly lower the volume of incidents (up to 90%!)
    Considerably reduce time spent on day-to-day administration and patching through automation
    Dramatically improve root cause analysis
    Notably improve visibility with a single platform for on-premises and public cloud monitoring and management
    Substantially cut mean-time-to-resolution (MTTR) using automated remediation
  • Improve Manageability of NetApp Infrastructure with AIOps-Powered IT Operations Recorded: Jul 16 2020 33 mins
    Graham Tetley, CTO at Maple Networks and Eric Cook, Director, EMEA Solutions Consulting at OpsRamp
    In this interactive webinar, we’ll review how Maple Networks and OpsRamp are bringing AI and machine learning to drive down the cost and complexity of monitoring and managing NetApp infrastructure stacks, such as Flexpod, FAS, and HCI.

    Learn how to:
    Significantly lower the volume of incidents (up to 90%!)
    Considerably reduce time spent on day-to-day administration and patching through automation
    Dramatically improve root cause analysis
    Notably improve visibility with a single platform for on-premises and public cloud monitoring and management
    Substantially cut mean-time-to-resolution (MTTR) using automated remediation
Control the Chaos of Your Hybrid IT Infrastructure
Gain more visibility and control of your entire hybrid IT ecosystem with OpsRamp. Built for enterprise IT and service providers, OpsRamp delivers the “killer app” for end-to-end IT management. Our cloud platform creates a central hub that all IT teams - from operations to service management and everyone in between - use to manage today’s complex hybrid computing environment. Hundreds of organizations like Dolby, Epsilon, KAR Auction Services and Bio-Rad rely on OpsRamp to manage more workloads with less work. We're backed by Sapphire Ventures.

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  • Title: OpsRamp Platform Summer 2020 Release
  • Live at: Jun 29 2020 6:05 am
  • Presented by: Curt Thorin, Michael Fisher, Darren Cunningham
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