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IT Leadership in 2020

There’s never been a better time for sharp and compassionate leadership than the year 2020. IT leaders everywhere are rethinking plans and investments on the fly. Digital initiatives are continuing, although through a more targeted, tactical lens. Meanwhile, infrastructure resiliency and workforce productivity are key enablers to thrive and survive.

Join us for a conversation with OpsRamp CEO Varma Kunaparaju to discuss:
- Integral IT leadership topics
- Key IT operations management trends
Live online Sep 30 4:00 pm UTC
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Presented by
Polly Traylor - Corporate Communications, Varma Kunaparaju - CEO
Presentation preview: IT Leadership in 2020
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  • IT Leadership in 2020 Sep 30 2020 4:00 pm UTC 29 mins
    Polly Traylor - Corporate Communications, Varma Kunaparaju - CEO
    There’s never been a better time for sharp and compassionate leadership than the year 2020. IT leaders everywhere are rethinking plans and investments on the fly. Digital initiatives are continuing, although through a more targeted, tactical lens. Meanwhile, infrastructure resiliency and workforce productivity are key enablers to thrive and survive.

    Join us for a conversation with OpsRamp CEO Varma Kunaparaju to discuss:
    - Integral IT leadership topics
    - Key IT operations management trends
  • Avoiding Disaster with AIOps Sep 24 2020 4:00 pm UTC 30 mins
    Polly Traylor - Corporate Communications, Neil Pearson - Principal Product Manager, Deepak Jannu - Product Marketing
    There’s a growing acceptance that artificial intelligence for IT operations (AIOps) is critical to maintain uptime and service levels as infrastructure has become more complex and users more demanding. AI-enhanced tools can filter and manage data from systems efficiently, and discover patterns that can solve issues faster and even prevent them. But as with any new technology there are risks that threaten ROI and adoption.

    Join us for this live video chat with two AI and IT operations experts who will discuss:
    - Where AIOps goes wrong
    - How to avoid disaster
  • Infrastructure Modernization: The Key to Successful Digital Transformation? Sep 22 2020 5:00 pm UTC 48 mins
    Varma Kunaparaju, CEO of OpsRamp, Ron Dupler, CEO of GreenPages, Dave Widener CTO of MyHealthMath,
    IT is being asked to be an innovation center for the business, charged with uncovering new ways to add value. But how can IT embrace this new role while operating on traditional infrastructure? With budgets tight, is the answer to do more with your current technologies or invest in new approaches to optimize an increasingly hybrid reality? Or both.

    Hybrid Cloud Infrastructure. Software-Defined Infrastructure. Managed IT Services. What is the right approach to infrastructure modernization as you look to accelerate your digital transformation?

    Join the leaders of OpsRamp, GreenPages and MyHealthMath to discuss new approaches to IT infrastructure modernization and how it ties into your overall digital transformation strategy.
  • Hiring and Managing IT Staff During a Global Crisis Recorded: Sep 16 2020 37 mins
    Martha Heller, CEO - Heller Search Associates, Polly Traylor - Corporate Communications - OpsRamp
    Acquiring, retaining and optimizing IT talent has never been easy, but in 2020, there’s a whole new set of considerations for IT leaders and managers. Needs and priorities have shifted and that means new tactics for productivity, decision-making, and hiring.

    In this session, we will explore:
    - How IT operations teams are evolving
    - How to get the most value from your current team
    - How to prioritize hiring during Covid-19 disruption

    Martha Heller, CEO of Heller Search Associates and an expert on IT leadership and workforce, leads this discussion.
  • IT Operations Productivity Now and Beyond Recorded: Aug 27 2020 34 mins
    Polly Traylor, Bhanu Singh
    IT Operations teams are at the forefront of supporting enterprise needs for reliability and productivity in this era of remote work, while also supporting critical revenue-driving new digital initiatives. The tools they select and processes they adopt will be instrumental to outcomes in the coming months. Join us for a live video chat with Bhanu Singh, the product and operations leader at OpsRamp, to hear about emerging trends that will help IT Ops teams thrive amid chaos.
  • Addressing the Gap Between Development and Operations Recorded: Aug 19 2020 37 mins
    Polly Traylor - OpsRamp, Mark Hillyard - Beyond20
    On the August 19th RampChat OpsRamp and Beyond20 are coming together to address the negative impact that your business and innovation potential is suffering while you continue to allow your Development and Operations teams to operate in silos. There’s no reason to continue pretending the inefficiencies and lack of understanding between the two doesn’t exist. We’ll also address some practices, tips and tools you’ll want to consider to bring these critical roles closer to complement and support one another, and why now is the critical time for this change. Don’t wait! Register today before you’re left behind.
  • The 4 Phases of IT Operations Maturity Recorded: Aug 13 2020 61 mins
    Nancy Gohring, Senior Analyst, 451 Research; Jordan Sher, OpsRamp
    Join OpsRamp and 451 Research senior analyst Nancy Gohring for an insightful webinar on the four stages of IT operations maturity, and how you can advance your organization incrementally through each. In this webinar we’ll discuss:

    - The platform approach to ITOM including the rise of new organizational models in monitoring, management, and analytics.
    - Artificial intelligence adoption in the modern enterprise, dispelling some common myths and fallacies.
    - The journey to IT operational excellence and what it will take to move your enterprise forward.
  • CloudOps with OpsRamp: From Discovery to Resolution Recorded: Jul 29 2020 39 mins
    Wael Altaqi, Darren Cunningham
    Are you able to observe, monitor and act upon cloud assets - wherever they are? In this Tech Talk, we'll discuss the role of cloud operations and review OpsRamp's unique capabilities for hybrid infrastructure discovery, monitoring, service maps, remote consoles and remediation. This Tech Talk will showcase the collective value of a unified IT operations management platform, reviewing multiple OpsRamp features and tying them to the most common CloudOps workflows.
  • Enterprise Service Management & IT Operations Management Coming Together Recorded: Jul 22 2020 45 mins
    Bobby McCullough - Flycast Partners, Curt Thorin, Darren Cunningham - OpsRamp
    IT Service Management (ITSM) has moved beyond IT and is now often referred to as Enterprise Service Management. Similarly, IT Operations Management (ITOM) has gone beyond disparate monitoring tools and single pane of glass promises to focus on the broader needs of digital operations. In this Tech Talk, FlyCast Partners will join us to discuss Enterprise Service Management - what's changed, what's next and how does it intersect with modern digital operations. As always, we'll discuss the new reality of today's remote IT operations and dive into an OpsRamp demonstration highlighting bi-directional integration with ITSM tools like Cherwell, Ivanti, and ServiceNow.
  • Improve Manageability of NetApp Infrastructure with AIOps-Powered IT Operations Recorded: Jul 16 2020 30 mins
    Graham Tetley, CTO at Maple Networks and Eric Cook, Director, EMEA Solutions Consulting at OpsRamp
    In this interactive webinar, we’ll review how Maple Networks and OpsRamp are bringing AI and machine learning to drive down the cost and complexity of monitoring and managing NetApp infrastructure stacks, such as Flexpod, FAS, and HCI.

    Learn how to:
    Significantly lower the volume of incidents (up to 90%!)
    Considerably reduce time spent on day-to-day administration and patching through automation
    Dramatically improve root cause analysis
    Notably improve visibility with a single platform for on-premises and public cloud monitoring and management
    Substantially cut mean-time-to-resolution (MTTR) using automated remediation
  • Improve Manageability of NetApp Infrastructure with AIOps-Powered IT Operations Recorded: Jul 16 2020 33 mins
    Graham Tetley, CTO at Maple Networks and Eric Cook, Director, EMEA Solutions Consulting at OpsRamp
    In this interactive webinar, we’ll review how Maple Networks and OpsRamp are bringing AI and machine learning to drive down the cost and complexity of monitoring and managing NetApp infrastructure stacks, such as Flexpod, FAS, and HCI.

    Learn how to:
    Significantly lower the volume of incidents (up to 90%!)
    Considerably reduce time spent on day-to-day administration and patching through automation
    Dramatically improve root cause analysis
    Notably improve visibility with a single platform for on-premises and public cloud monitoring and management
    Substantially cut mean-time-to-resolution (MTTR) using automated remediation
  • Eliminating the Multi-Cloud Noise with Razor Technology and OpsRamp Recorded: Jul 15 2020 47 mins
    Ryan Rosenkaimer - Razor Technology, Michael Del Castillo and Darren Cunningham - OpsRamp
    Razor Technology's vision is "to reinvent what it means to be an IT solutions provider through best-in-class technology, industry-leading expertise, and long-term partnerships built on mutual trust with our customers." They have a broad set of solutions, from Digital Transformation to Managed Cloud Services. In this Tech Talk, Ryan Rosenkaimer, Director of Operations at Razor Technology, will join us to discuss their managed services solutions and how OpsRamp delivers a single pane of glass to their customers. OpsRamp solution architect Michael Del Castillo will also join the discussion and demonstrate the multi-cloud monitoring, alert correlation and AIOps solution.
  • Keeping Your CMDB Up To Date in Distributed Times Recorded: Jul 8 2020 48 mins
    Scott Minnis - Beyond20, Wael Altaqi and Darren Cunningham - OpsRamp
    The configuration management database (CMDB) is meant to be a single source of truth to link IT elements with the application processes that underlie the business services. In the age of ITIL, a common repository to store information about your hardware and software assets, made sense. But with today's dynamic and distributed hybrid IT infrastructure, how do you keep your CMDB up to date? Should you even try?

    In this Tech Talk, the experts from Beyond20 and OpsRamp will discuss the future of the CMDB and demonstrate the power of unified IT service management (ITSM) and operations management (ITOM).
  • OpsRamp Platform Summer 2020 Release Recorded: Jun 29 2020 52 mins
    Curt Thorin, Michael Fisher, Darren Cunningham
    The OpsRamp Summer 2020 Release introduces new synthetic and cloud monitoring capabilities for identifying and resolving user performance issues across business-critical applications and services. Watch this on-demand webinar and get to know all the new IT Ops management platform enhancements including:

    New synthetic monitoring: The Summer 2020 Release improves digital experience monitoring with transaction latency breakdown for easier identification of specific steps that contribute to user experience issues, HTTP response header logging for web performance insights, and customizable transaction steps for better context on web service incidents.

    Expanded cloud monitoring: OpsRamp currently offers more than 140 integrations across leading public cloud providers such as AWS, Microsoft Azure, and Google Cloud Platform (GCP). The OpsRamp Summer 2020 Release helps cloud engineers monitor and optimize cloud infrastructure with support for 22 new AWS services, including AppStream, Cognito, EventBridge, GuardDuty, Lex, OpsWorks, and SageMaker.

    AIOps: Enterprise IT can build trust and visibility with alert sequencing explainers that describe how the machine learning algorithms work. Alert sequence policy status shows model training progress at each stage of the event management lifecycle.

    Syslog Event Ingestion: OpsRamp can now consume, process, and analyze Syslog events so that IT teams can better analyze system behavior and troubleshoot business-critical services with the right context.

    New Alert Integrations. OpsRamp now offers out-of-the-box alert integrations for AppDynamics, Microsoft Systems Center Operations Manager, Sumo Logic, and Sysdig adding to the platform’s existing integration ecosystem.

    Hear from the OpsRamp product gurus and dive into a comprehensive demonstration of what's new.
  • Process Automation for Modern IT Operations Management Recorded: Jun 24 2020 47 mins
    Neil Pearson - Principal Product Manager, Darren Cunningham - VP of Marketing
    Automating repetitive tasks and processes has always been a top priority for business operations and enterprise IT teams. As we experience accelerated digital transformation in this time of remote work, process automation has become essential. In this Tech Talk for IT operations management, we'll focus on the key process automation trends and challenges and demonstrate OpsRamp's remediation and automation capabilities.
  • Why MSPs Choose OpsRamp for Hybrid IT Operations Management Recorded: Jun 17 2020 46 mins
    RK (Radhakrishna Kukunuri) - Solutions Consultant, Darren Cunningham - VP of Marketing
    OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%).

    A modern IT operations management (ITOM) platform can help MSPs tame infrastructure complexity by monitoring legacy and modern environments, deliver the right operational context to better understand the impact of infrastructure on the health of IT services, use machine learning techniques to improve critical operational metrics, and handle customer requirements for compliance with secure access to hybrid and cloud IT infrastructure.

    In this Tech Talk, we'll review key OpsRamp platform technology that enables service providers to accelerate digital transformation for their customers.
  • Rapidly Enable Agile DevOps Teams with Secure Services Recorded: Jun 11 2020 59 mins
    David Roth, Jeff Kollmann, Mark Hillyard
    Operational efficiency and security are among the top objectives of enterprise IT organizations today. But competing pressures to maintain performance of legacy systems while rapidly enabling the business in a secure, governed manner can sometimes be in direct conflict with these objectives. Accomplishing these competing objectives can be especially challenging for IT teams with multiple fragmented IT operations tools.

    In this webinar, Beyond20 and OpsRamp will demonstrate how modern IT operations teams are addressing and overcoming these challenges by leveraging sophisticated IT operations platforms with AIOps and machine learning – for rapid discovery, onboarding, monitoring, and incident resolution. We’ll explore how IT teams can be more efficient and proactive while optimizing costs.

    Key Takeaways You’ll Learn from this Webinar: 
    ● Best practices and tools for rapidly enabling all your business units with the tools and
    infrastructure resources they need, when they need them.
    ● Automate discovery and onboarding of IT resources with prescribed monitoring
    templates for consistent security and compliance governance.
    ● Centralize all IT operations within a single IT operations management platform – resource discovery,
    performance monitoring, resource management, and incident resolution – for more efficient and governed operations.
  • IT and OT Convergence Recorded: Jun 10 2020 48 mins
    Eric Repec - Director, Center of Excellence (Continuous Intelligence) Mystic River & Curt Thorin - Solutions Consultant
    OpsRamp and Mystic River are joining forces to bring you this interactive webinar.

    Can we create gateways between IT and OT?

    IT/OT convergence has been defined as the integration of information technology (IT) systems used for data-centric computing with operational technology (OT) systems used to monitor events, processes and devices and make adjustments in enterprise and industrial operations.

    But what this will look like and what is the new role of IT operations management? What is changing in IT and OT to align these worlds?

    This Tech Talk features our partner Mystic River Consulting, a firm with proven, repeatable service delivery methodologies and a proprietary platform that drives transformational IT project results, at a game changing speed.



    We’ll discuss the convergence of IT and OT and dive into a demonstration to show what’s possible with OpsRamp.
  • Improve Website Performance and Availability with Synthetic Monitoring Recorded: Jun 3 2020 43 mins
    Michael Fisher, Darren Cunningham
    Any delay in the response time of your website can adversely affect user satisfaction and customer delight. OpsRamp synthetic monitoring allows you to track the performance of your websites and internet services and remove bottlenecks before they can affect your users. Irrespective of the geographical locations, OpsRamp lets you monitor the web services and triggers notifications for issues detected during monitoring so you can:

    - Take appropriate actions before your end users are impacted.
    - Improve customer satisfaction with better website uptime.
    - Detect errors before they affect the customer environments.
    - Test your throughput and latency between client requests and responses.

    Join this TechTalk to learn more about OpsRamp synthetic monitoring. What's new? What's next? This TechTalk with feature a glimpse into the roadmap with OpsRamp product management.
  • Common Operations Problems Solved by OpsRamp Discovery and Monitoring Recorded: May 20 2020 45 mins
    Neal Berggren, Darren Cunningham
    OpsRamp provides hundreds of out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments. Combined with powerful AIOps capabilities, modern IT operations teams can leverage both native monitors (pre-built instrumentation for managing IT infrastructure) and custom monitors (user-defined instrumentation for specialized workloads) for proactive IT operations management as a service and responsive troubleshooting.

    In this interactive session we'll dive into why the right hybrid discovery and monitoring strategy is more important than ever as organizations adopt remote work strategies.
Control the Chaos of Your Hybrid IT Infrastructure
Gain more visibility and control of your entire hybrid IT ecosystem with OpsRamp. Built for enterprise IT and service providers, OpsRamp delivers the “killer app” for end-to-end IT management. Our cloud platform creates a central hub that all IT teams - from operations to service management and everyone in between - use to manage today’s complex hybrid computing environment. Hundreds of organizations like Dolby, Epsilon, KAR Auction Services and Bio-Rad rely on OpsRamp to manage more workloads with less work. We're backed by Sapphire Ventures.

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  • Live at: Sep 30 2020 4:00 pm
  • Presented by: Polly Traylor - Corporate Communications, Varma Kunaparaju - CEO
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