The State of AIOps 2023: Delivering Value but Falling Short of Expectations

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Presented by

Dennis Callaghan, Head of Content, OpsRamp and Melissa Herrle, VP of Product Solutions, OpsRamp

About this talk

The hype continues to build around artificial intelligence and its implications for business and our everyday lives. But seven years after Gartner coined the term AIOps–artificial intelligence for IT operations–just what is the state of AIOps development and adoption in the enterprise IT world? To find out, OpsRamp commissioned a survey of enterprise IT organizations and managed service providers across North America, Europe, and Asia-Pacific. One key takeaway: while most organizations want to use AIOps to improve automation, reducing trouble ticketing is proving to be a far more attainable goal. Join us as we review and analyze the survey results in this webinar. You will learn: —What is driving the adoption of AIOps? —What are the top use cases for AIOps and how are organizations benefiting from the technology? —How has AIOps delivered on its promise and where has it missed the mark so far? —What obstacles and challenges have organizations faced with AIOps and how have they overcome them? —What concerns do AIOps adopters have going forward?
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