Media and Digital Services: Designing, Delivering and Managing Digital Services

To keep pace in a hypercompetitive space, operators have a multi-pronged agenda before them. Apart from creating a winning and differentiated market strategy, collaborating with ecosystem partners and obtaining insight into the customer’s behaviour and are all critical. To thrive in the next decade, telcos will need to provide more personalized, intelligent and intuitive services to both enterprises and consumers in order to play a central role in the smart ecosystems. Comviva’s suite of digital platform leverages the telcos’ and enterprises’ digital diversification opportunity and provides an innovative solution, operational efficiency and a multichannel and consistent user experience across any device and network. The session will cover : • Introducing the suite: adding value to an organization’s business • The journey so far • Key competitive differentiators • Key lessons from successful client engagements • A potential future roadmap • Q&A