Cloud - Opportunity or Challenge?

Cloud computing is experiencing huge growth across all it’s varieties in public and private provision for all workloads with more than a trillion pounds worth of annual spending thought to be affected by the shift to cloud globally by 2022.
But even with such a huge shift of focus from on-premises provision of services to on-line, many organisations are still lingering over their own commitment to programmes that would see them realise the business benefit.

This webinar is run by Maintel, one of the leading providers of cloud delivered services to specifically look at how applications such as voice and video which are typically slower, to be included in any cloud migration strategy can and should be accelerated for better business outcomes.

Here Tim Hiscox, Maintel’s Head of Digital Workplace is joined by Maintel’s Dan Davies – Maintel’s Software and Cloud Technology Director to discuss how cloud really enables faster digital transformation strategies and how to anticipate and overcome the potential challenges.

Watch this webinar to hear;

• Confirmation that cloud migration is the right choice for most organisations voice and video applications

• An easy to understand explanation of the different ‘types’ of cloud offering for these applications and which is best suited

• Clear signposting of the potential mistakes that can be avoided by planning and the assistance of an experienced specialist partner.

Cloud computing is experiencing huge growth across all it’s varieties in public and private provision for all workloads with more than a trillion pounds worth of annual spending thought to be affected by the shift to cloud globally by 2022.
But even with such a huge shift of focus from on-premises provision of services to on-line, many organisations are still lingering over their own commitment to programmes that would see them realise the business benefit.

This webinar is run by Maintel, one of the leading providers of cloud delivered services to specifically look at how applications such as voice and video which are typically slower, to be included in any cloud migration strategy can and should be accelerated for better business outcomes.

Here Tim Hiscox, Maintel’s Head of Digital Workplace is joined by Maintel’s Dan Davies – Maintel’s Software and Cloud Technology Director to discuss how cloud really enables faster digital transformation strategies and how to anticipate and overcome the potential challenges.

Watch this webinar to hear;

• Confirmation that cloud migration is the right choice for most organisations voice and video applications

• An easy to understand explanation of the different ‘types’ of cloud offering for these applications and which is best suited

• Clear signposting of the potential mistakes that can be avoided by planning and the assistance of an experienced specialist partner.

Independent research conducted by Maintel found that 61% of businesses in the UK are planning to offer services via voice assistant technology in the next three years, providing a customer experience with unparalleled speed, convenience, and personalisation in the process.

And with as many as 100 million smartphone owners expected to be using voice assistants by 2020, how long will businesses who fail to keep up with this trend survive?

Over the past few months, Maintel surveyed 2,000 consumers and 500 business decision makers in the UK, to understand the potential of voice assistants as a popular channel of communication between businesses and their customers.

Here, Rufus Grig, Maintel’s CTO, is joined by Derek Lewis, Maintel’s Head of Customer Experience, to discuss the opportunities for businesses who are able to take advantage of this technology, not just to transform their customer experience, but to also see benefits in making management of queries, complaints, and other inbound traffic more manageable, taking pressure off other channels and and streamlining processes.

Watch this webinar to discover:

• The consumer and technology-driven factors causing businesses to invest and provide this technology to their customers

• Consumer opinions on the value, and the possible dangers, of using this technology to interact with brands and services

• The top five voice assistant applications currently under consideration by some of the UK’s leading businesses

• How this market trend could gain widespread adoption in the coming years, and much more.