How Subaru Dealers Can Survive & Thrive with a Reputation Strategy

Presented by

Ali Fawaz, Maile Hooser and Amanda Devenport

About this talk

Join this Subaru-exclusive webinar to learn the "what, why and how" behind building an effective online presence under any circumstances. You'll learn: -- Why Google search and Google My Business (not the dealer website) are the new front doors to your dealership -- How to manage the customer experience at every touchpoint for a better online reputation -- Practical tips for taking action on customer feedback -- How to increase online views, on-site visits and service business

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Reputation is changing the way companies think about customer experience. The Reputation platform turns feedback from reviews, likes, listings, comments and clicks into a competitive advantage. We are the trailblazers in Reputation Experience Management. And over the past decade, we’ve been building the leading platform to enhance customer experience, improve online reputation and connect businesses with the communities that matter. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Visit to learn more.