Leadership in Retail & Brand Marketing - Pearle Vision & Google Experts

Presented by

Doug Zarkin, Adam Dorfman, Colby Kennedy, Michael Tarter

About this talk

As restrictions around COVID-19 ease for retail chains, uncertainty remains. Will consumers feel safe coming back in? How will they respond to all the new health and safety measures in place? How can retailers re-engage their consumer targets, improve the customer experiences and generate revenue while still adhering to CDC and health department requirements? This is a critical time for retailers, and your future success depends on getting this right. Join Reputation.com and Pearle Vision CMO Doug Zarkin on Tuesday, June 23 @ 1:00 p.m. ET for an in-depth discussion on how leading retailers are navigating their reopenings to ensure success. As a Premier Google Partner, our product experts will also provide insights into Google My Business trends for retailers, along with data from Reputation.com’s RXM platform on the impact of Coronavirus-related customer feedback. Join us to learn: • What does COVID-19 mean when it comes to building brands and restoring trust • What leading retail organizations are doing to manage and leverage online reputation during reopening • How to manage and improve Coronavirus-related reviews • The impact of Google My Business trends on the retail industry and how to react • Prescriptive recommendations to improve star ratings, post-pandemic

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Reputation is changing the way companies think about customer experience. The Reputation platform turns feedback from reviews, likes, listings, comments and clicks into a competitive advantage. We are the trailblazers in Reputation Experience Management. And over the past decade, we’ve been building the leading platform to enhance customer experience, improve online reputation and connect businesses with the communities that matter. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Visit reputation.com to learn more.