Messaging Applications: How To Change Chat Into Revenue

Presented by

Siôn Owen, Timi Chu

About this talk

70% of consumers prefer to communicate with businesses through messaging platforms and two-thirds expect a response in just 10 minutes. How can businesses manage messaging at scale? In this webinar, Sr. Product Marketing Manager Siôn Owen and Product Manager Timi Chu discuss how to increase engagement and sales by incorporating messaging into lead generation and customer initiatives. Join us to learn: • Why the customer landscape demands messaging • What part mobile plays in the messaging trend • How to create happy customers and decrease churn • How to boost field team productivity

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