The What, Why and How of Requesting Reviews from Patients.

Presented by

Celine Patterson, Healthcare Strategy and Consulting Manager & Clarissa DeCarlo, Customer Success Manager, Reputation

About this talk

It’s no secret that healthcare organizations that request reviews consistently get more feedback from their patients; however, aligning efforts internally across key stakeholders can be challenging and difficult to overcome. In this webinar learn how to break down the silos between marketing and patient experience teams in order to launch review requests at scale.

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Reputation is changing the way companies think about customer experience. The Reputation platform turns feedback from reviews, likes, listings, comments and clicks into a competitive advantage. We are the trailblazers in Reputation Experience Management. And over the past decade, we’ve been building the leading platform to enhance customer experience, improve online reputation and connect businesses with the communities that matter. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Visit reputation.com to learn more.