How to Turn Online Patient Feedback into Actionable Insights.

Presented by

Celine Patterson, Healthcare Strategy and Consulting Manager & Clarissa DeCarlo, Customer Success Manager, Reputation

About this talk

You're promptly responding to online reviews and even requesting reviews from patients; but what's next? In this webinar learn what to do with all of that online feedback and how to operationalize it, both within patient experience and marketing initiatives. **If you register now and attend this webinar, you’ll be entered to win breakfast for your department!**

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Reputation is changing the way companies think about customer experience. The Reputation platform turns feedback from reviews, likes, listings, comments and clicks into a competitive advantage. We are the trailblazers in Reputation Experience Management. And over the past decade, we’ve been building the leading platform to enhance customer experience, improve online reputation and connect businesses with the communities that matter. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Visit to learn more.