Leveraging a Customer Portal for Best-in-Class Customer Experiences

Presented by

Meri Christenson: Director of Product Marketing, Mark Blatnik: Senior Solution Engineer

About this talk

Putting your customers at the center of all you do will not only help you survive, it will help you thrive. With Forrester predicting that in 2021, brands will see a 40% increase in digital customer service, it’s more important than ever to offer your customers the self-service options needed for a best-in-class customer experience. Join this session to learn the benefits of: - Offering your customers 24/7 access to account information - Customizing your customer portal with point & click functionality - Optimizing the customer interaction process that touches both employees and customers If you answered yes to any of these questions, join this session to learn how to simplify the quote-to-cash journey for your organization.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (22)
Subscribers (468)
Welcome to the BillingPlatform channel. Here you'll discover how we help enterprises embrace digital transformation through our cloud-based billing platform. Each of our webcasts demonstrates the agility and ease of use our solution can offer your enterprise's billing function.