Putting your customers at the center of all you do will not only help you survive, it will help you thrive. With Forrester predicting that in 2021, brands will see a 40% increase in digital customer service, it’s more important than ever to offer your customers the self-service options needed for a best-in-class customer experience.
Join this session to learn the benefits of:
- Offering your customers 24/7 access to account information
- Customizing your customer portal with point & click functionality
- Optimizing the customer interaction process that touches both employees and customers
If you answered yes to any of these questions, join this session to learn how to simplify the quote-to-cash journey for your organization.