Full-Stack Automation: Utilizing the Right Technology for the Right Use Case

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Guest speaker: Rob Koplowitz VP, Principal Analyst Forrester, Malcolm Ross VP, Product Strategy / Deputy CTO Appian

About this talk

Automation is one of the hottest topics within the enterprise software space today and is vital for any digital transformation strategy. It can drive significant business outcomes and customer experience improvements while saving costs. The problem: there are many ways to automate a business process. Though robotic process automation (RPA) currently dominates the conversation and is a critical element of an intelligent automation strategy, it is just one of many technologies needed to enable straight-through automation. Join us for an interactive webinar as guest speaker, VP and Principal Analyst at Forrester, Rob Koplowitz, outlines the technology components (AI, RPA, and Workflow) of an enterprise automation strategy and clarifies how each complements the others to drive success. Appian's VP of Product Strategy / Deputy CTO, Malcolm Ross will also share how organizations are already successfully automating business processes to improve customer experience and drive operational efficiencies.
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