Out in the Field: How Loblaws Streamlined Food Delivery with Appian Mobile

Presented by

Robert Dana, Director, Product Management, Appian - Customer: Wael Yehia, Senior Director of Supply Chain Systems, Loblaws

About this talk

Savvy organizations understand the importance of mobile applications for improving customer service, employee experiences and increasing profitability. Hear how Loblaws, Canada’s largest food retailer, embraced the use of mobile devices to digitize their entire delivery process from dispatch to proof-of-delivery, saving over $1M in 6 months while reducing delivery times and reducing invoice reconciliations by 50%. Learn how Appian is enhancing mobile capabilities to support offline use cases, making Appian mobile even more powerful than before. Note: This session is part of Appian's Annual Global User Conference, AppianWorld 2021. To learn more and explore other session topics, visit appianworld.com

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