The Process of Automation

Presented by

Manish Rai Customer: Aamir Yousuf, TELUS - Customer: Lawrence Tse, TELUS - Customer Crina Kajioka, TELUS

About this talk

Automating processes, both large and small, is an important step to transforming how your organization works. The process of bringing automation to your organization is equally as important. From initial ideation to scaling across the enterprise, how you deliver automation will ultimately determine your success. In this session, hear from the automation experts at TELUS, as they discuss their automation journey and how automation is transforming the way they work. Note: This session is part of Appian's Annual Global User Conference, AppianWorld 2021. To learn more and explore other session topics, visit
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