The Rise of the Humans: Dialling into the future of work.

In the past 18 months we have likely learned more about the potential of technology in both our personal and professional lives than most of us have learned in the last ten years. What began as a way of coping with the extremity of the situation is fast becoming our new way of working. At the heart of the change lies not just a new affinity with technology, but a desire to both live and work in a way that is fundamentally different to that which we have experienced before. What lies ahead now for most organisations is how we explore the longer term implications of the cultural and technological change we have experienced in order to help our customers stay relevant in what is expected to be a very different world. Just as before, we know data will remain at the heart of everything we do, but given the uncertainty and change that lies ahead, how can we be sure we are making the best use of it to drive the kind of experiences our customers and our employees are going to need? In this session we will explore how a world of Artificial Intelligence and other digital technologies will affect all aspects of our lives as individuals, as consumers and customers, as employees, and in business. We’ll look at the problems we face, and the mistakes and assumptions we make and how we should be using such technology to reimagine how we live, work and do business.