Boosting Customer Satisfaction with Email Signatures

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About this talk

The COVID-19 pandemic and an increasing shift to remote/hybrid working have all turned email into an ever more important customer engagement lifeline. At the same time, measuring customer satisfaction and responding to negative feedback has become an even more critical business process. Using 1-click CSAT surveys is the perfect way to shine a light on stakeholder sentiment, enabling businesses to make informed choices on how to optimize the customer experience. See how you can easily combine email signature management with 1-click feedback surveys by joining this instructive session. Join this exclusive webinar where we’ll showcase: • How leading companies use 1-click rating surveys within email signatures to maximize revenue, and gain competitive advantage • The impact these surveys have on customer service delivery and driving improvements across your business • Understand in real time what emotions are really driving customer feedback • Identify and immediately respond to customers that leave a poor rating thus reducing the chance of customer churn • How you can implement CSAT surveys in email signatures

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Watch Exclaimer webinars to see how you can turn your corporate email signatures into a powerful marketing channel. Then, learn best best practices for managing email signatures on a corporate level.