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[Customer Story] Conversational AI Chatbot Boosts Local Gov's Digital Engagement

Learn How Placer County is Transforming its Digital Engagements with Chatbots & Other Cloud-based Solutions

When it wanted to go beyond the traditional self-service IVR systems, Placer County worked with the Dito and Google Cloud teams to develop a conversational AI solution that would enable its community to engage in a more interactive, modern, and conversational manner.

Their deployed solution works across multiple voice platforms, such as Google Assistant with Dialogflow, Amazon Alexa, and mobile/web interfaces, to more efficiently support its constituents across a variety of departments and use cases.
Recorded Nov 22 2019 28 mins
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Presented by
Tammy Cyphert (Chief Business Officer @ Dito), Ben Palacio (Senior IT Analyst @ Placer County) and John Henry (Google Cloud)
Presentation preview: [Customer Story] Conversational AI Chatbot Boosts Local Gov's Digital Engagement

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  • How Native AI is Revolutionizing Collaboration and Productivity Recorded: Nov 26 2019 58 mins
    Evan Schmidt, G Suite Team Lead | Cloud Solutions & Professionals services, at Dito
    Learn how G Suite's embedded AI/ML is bringing greater efficiency, insightful context & smarter workflows to your users

    - Make sure you are taking advantage of the latest productivity innovations within G Suite
    - Machine learning and artificial intelligence are becoming native to the tools we use everyday
    - Increase daily productivity with real-time decision support and automated, actionable insights
    - Explore how Google Cloud is incorporating AI throughout it’s tools to create better experiences
  • [Customer Story] Conversational AI Chatbot Boosts Local Gov's Digital Engagement Recorded: Nov 22 2019 28 mins
    Tammy Cyphert (Chief Business Officer @ Dito), Ben Palacio (Senior IT Analyst @ Placer County) and John Henry (Google Cloud)
    Learn How Placer County is Transforming its Digital Engagements with Chatbots & Other Cloud-based Solutions

    When it wanted to go beyond the traditional self-service IVR systems, Placer County worked with the Dito and Google Cloud teams to develop a conversational AI solution that would enable its community to engage in a more interactive, modern, and conversational manner.

    Their deployed solution works across multiple voice platforms, such as Google Assistant with Dialogflow, Amazon Alexa, and mobile/web interfaces, to more efficiently support its constituents across a variety of departments and use cases.
  • [Panel] Implementing AI in Enterprise Infrastructure and Cloud Recorded: Nov 19 2019 50 mins
    Frost and Sullivan | iSpeak Cloud | Dito | Flexential | NTT
    According to Tech Beacon, over the next 18 to 24 months, AIOps will
    'allow companies to use intelligent software automation to make decisions on known problems, predict issues, and provide diagnostic information to reduce the operational overhead for engineers.'

    From managing cloud costs to safeguarding the cloud, ensuring compliance, and incorporating intelligent operations, AI will revolutionize infrastructure and reduce TCO in the enterprise.

    Join this BrightTALK webinar - live or on-demand - to hear a panel of experts explore and understand the impact of AI on the future of cloud.

    Moderated by Melanie Turek - VP of Research, Frost and Sullivan
    With panelists:
    Jeanne Morain, iSpeak Cloud
    Faizan Seedat, Sr. Cloud Architect, Dito
    Jason Carolan, Chief Innovation Officer, Flexential
    John F. Polmonari Jr., Director, Service Platform, DevOps & Innovation, Americas, NTT
  • From Data Warehousing to Machine Learning (AI) Recorded: Nov 19 2019 48 mins
    Faizan Seedat, Senior Cloud Architect, at Dito
    What you will learn from the presentation:

    - Machine Learning requires large amounts of data for training. Establish a secure and highly available warehouse of data in the cloud
    - Understand why data (and lots of data) is the foundation for advanced Machine Learning models
    - Learn about the range of ML models from highly customized to reusing industrial strength, pre-built ML models
    - Serverless computing services for Machine Learning in the Enterprise
    - Exploration of industry use cases to understand real-world applications of Machine Learning and AI
Enriching your cloud journey
As a Google Cloud Premier Partner, Dito is uniquely positioned to work across all of its product and service lines, simplifying access to and serving as a single vendor for all of your Google Cloud needs & additional partner solutions.

We provide consultative sales, development, change management, and ongoing services to organizations interested in leveraging Google Cloud’s infrastructure, data sciences, location services, and productivity suite to transform and scale their business.

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  • Title: [Customer Story] Conversational AI Chatbot Boosts Local Gov's Digital Engagement
  • Live at: Nov 22 2019 7:00 pm
  • Presented by: Tammy Cyphert (Chief Business Officer @ Dito), Ben Palacio (Senior IT Analyst @ Placer County) and John Henry (Google Cloud)
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