WOD - Managing Frustrations: Understand your team and optimise performance

Frustration naturally occurs when we cannot control situations or people, in the way that we would like. The current situation is one of those times. Many of us therefore, sit with an underlying frustration that is not there normally or if it is, it is now enhanced further. Lockdown restrictions are beginning to lift and with new challenges ahead. Managers need to ensure that their employees feel valued and that they get the support they need to adjust and stay motivated. So how do you support your employees during this period of change? Join Elne as she delivers this interactive webinar, highlighting how to manage your own and your employees’ frustrations to maintain their performance during times of change. She will provide exercises using Thomas’ behaviour & emotional intelligence assessments, that you can implement immediately with your teams. She will be joined by Research Assistant Mollie to help answer your questions. - How to identify the root and triggers of frustration - Understand the role of Emotional Intelligence to enhance your management style - Tools for managing frustrations - Tips for applying the steps identified in this webinar for managing and understanding team frustrations This webinar is for managers, leadership and HR professionals looking to develop and manage their people more effectively during the challenges presented by remote working, lockdown & returning to work in the new normal. Elne Janse van Rensburg is a Business Psychologist at Thomas International South Africa. She assists key clients with their recruitment function and creating and implementing training and development interventions to improve individual and team performance. Mollie Tatlow is a Business Psychologist within the Global Science Team. She is responsible for carrying out academic research in relation to psychometrics and validating new concepts and ideas both internally & externally.