How to have courageous conversations

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Presented by

Kira van Niekerk, Senior Global Training & Education Manager & Heather Jones, Customer Success Manager

About this talk

60-80% of all difficulties in organisations come from strained relationships among employees* The cost of conflict in organisations is high. So how can you manage conflict in the workplace? Join Senior Global Training and Education Manager, Kira van Niekerk and Customer Success Manager, Heather Jones, in our latest LIVE customer Q&A, "How to have courageous conversations" as they discuss: - Why it's important to have tough conversations - How to approach courageous conversations - What assessments/reports to use, to make your courageous conversations easier This webinar is for Thomas Customers, HR Professionals and people managers looking to improve communication and resolve conflict within the workplace. Kira van Niekerk, Senior Global Training & Education Manager at Thomas International, is a registered psychometrist who has a passion for people excellence and the promotion of self-awareness at the individual, team and organisational level. She has experience facilitating team workshops and awareness sessions, with a focus on positive psychology and personal effectiveness. Kira has worked with a variety of clients in different industries and has experience in the industrial, clinical and medicolegal fields. She is also a certified mindfulness life coach. Heather Jones has worked in Customer Success and Development at Thomas for over 4 years. She is a trained practitioner and product expert, providing clients with dedicated support for their people-focused projects.
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Thomas International works with customers across the globe to help them realise the true potential in people. Our people assessments provide powerful insights, giving you the knowledge to recruit and manage with confidence. Having been at the forefront of assessment innovation for over 35 years, we provide online assessments to over 32,000 companies worldwide, in 56 languages and across 60 countries.